Showing papers in "Evaluation and Program Planning in 1982"
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TL;DR: An 18-item version of the Client Satisfaction Questionnaire (CSQ-18) was included in an experimental study of the effects of pretherapy orientation on psychotherapy outcome and demonstrated that a subset of items from the scale performed as well as the CSQ-8 and often better.
1,392 citations
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TL;DR: Five reasons for focusing on quality of life (QOL) as a desired outcome for programs for the chronically ill are presented and problems in QOL evaluative research are discussed.
398 citations
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43 citations
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TL;DR: A review of employee assistance programs in the United States examines the nature and scope of these programs, their administrative and methodological context, and the types and outcomes of evaluation studies conducted thus far.
41 citations
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TL;DR: Six methods of minimizing Type I error in studies are presented, each of which may be employed even after data are collected, and only one of these techniques will increaseType I error, and those involving data reduction may decrease both types of error.
41 citations
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TL;DR: Development of a client satisfaction measure through successive factor analyses is described, with the distribution of scores was highly skewed, with most respondents scoring near the upper (satisfied) end.
33 citations
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TL;DR: It is argued that choices involving sample, format, and procedure for examining satisfaction may influence the results of such research, and must be considered when creating or evaluating these efforts.
26 citations
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TL;DR: The evidence from this study suggests that such surveys are not only feasible, but also of considerable value to the evaluation team, and the central premise of the paper is that the information needs of stakeholders should be incorporated directly into the formulation of evaluation objectives.
23 citations
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TL;DR: In the past few years, "accountability" for public mental health programs has become differentiated in the minds of not only program evaluators, but also program managers and funders, including state and local-level legislators.
22 citations
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TL;DR: In this article, a theoretical model of an effective experiential educational program for training evaluators is described, and two operating programs against the requirements of the model, and the results of a quasi-experimental evaluation of the effectiveness of the programs in producing important educational outcomes.
17 citations
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TL;DR: In this article, the authors reexamine the implementation results obtained from a true experiment in criminal justice and find a significant difference in employment outcome between the control group and those experimental clients who received the highest level of treatment.
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TL;DR: The Global Assessment Scale for Children and the Children's Impairment Scale were examined for inter-rater reliability, discrimination of outpatients from inpatients, and clinician acceptance.
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TL;DR: A group of professionals involved with setting and carrying out federal CMHC evaluation policy met in public forum to debate the impact of these two evaluation approaches, and found the lack of a coordinated and systematic approach to evaluating the CMHC Program to have been an opportunity missed.
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TL;DR: The indices presented summarize a client's acquisition of behavioral skills and progression along a continuum of becoming less dependent and more productive as well as summarizing how the two non-monetary outcome measures have been used in formative program evaluation.
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TL;DR: A consistent pattern of positive changes on both instruments favored deinstitutionalization, but changes could not be unequivocally attributed to movement out of the institutions per se.
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TL;DR: Preliminary evidence that local opposition to assessment may be shrinking as agencies gain a new appreciation for the varied uses of assessment information is presented.
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TL;DR: Survey findings show moderate levels of goal attainment in the policy and social relations domains and more promising results in the organizational/managerial sphere of the long term care ombudsman program.
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TL;DR: In this paper, four circumstances that produce role conflict and suggestions for dealing with each one are examined and the influence of the organizational context on role conflicts is also considered, and the role conflicts are discussed.
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TL;DR: Interpretive implications based on procedures for ascertaining relative model adequacy in latent variable structural relations models are discussed and numerical sensitivity of parameter estimates under alternative model specifications is demonstrated.
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TL;DR: This paper discusses the relationship between evaluation as a meta- and as a technical activity in the field of social policy, with special reference to the British experience.
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TL;DR: Smith as mentioned in this paper argued that not all evaluative studies require the same degree of evidence for decision-making, and suggested a legal paradigm for determining how much certainty is necessary for informed decision making.
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TL;DR: Strategies are presented for minimizing difficulties with using archival data for evaluation research, including determining the feasibility of utilization of such data sources, methods for assessing their accuracy and factors to consider in the data acquisition process.
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TL;DR: The present authors describe a systematic approach to correcting a deficiency in management information use that involves a behavioral definition of management informationuse, the identification of disruptions in the behaviors comprising information use, and an intervention designed to reduce disruptions and promote use.
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TL;DR: This study considers the problem of inferring a functional evaluation criterion from existing performance measure policies and develops a rational basis by which to adaptively evaluate a current best set of performance measures from alternative sets.
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TL;DR: A participant-observation strategy employed as one portion of the evaluation research at Family House, a residential treatment program for alcoholic mothers and their children, which results in an unusually rich longitudinal record of daily life in the facility.
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TL;DR: The study reveals four major areas of concern in a professional standard-setting effort: issues related to the rationale for setting standards, issuesrelated to the standard- setting board and its support structure, issues relating to the content of standards and rules for generating them, and issues that deal with how standards are put to use.
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TL;DR: It is argued that three types of macro variables--cultural, economic, and demographic--provide a context for evaluation, and offer alternative explanations for the success or failure of a program.
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TL;DR: Readers are urged to consider consciously the levels of evidence most important in each evaluation study rather than always as these two commentaries in reaching their own conto assume that only conclusive evidence will suffice.