Showing papers in "Information Systems Management in 2018"
TL;DR: It is found that old people display greater trust in e-government as compared to the levels of trust reported by younger people and internet experience influences citizens’ trust positively.
Abstract: This research particularly aims to investigate how the individual differences in gender, age, and internet experience influence citizens’ trust in e-government’s adoption. The findings of the study...
61 citations
TL;DR: It is suggested that while greater IT governance triggers more innovation, IT-business alignment does not moderate this relationship, and innovation is not significantly affected by the board’s IT competence but is positively impacted by IT intensity.
Abstract: Results from a survey of senior executives/officers in charge of IT suggest that while greater IT governance triggers more innovation, IT-business alignment does not moderate this relations...
37 citations
TL;DR: This paper postulates the existence of a three-way relationship, namely, that the degree of transparency in a local authority influences the reputation of that authority and that both transparency and reputation are influenced by the level of e-government service provided.
Abstract: This paper examines the interrelationship between e-government, transparency, and reputation in Spanish local government. It postulates the existence of a three-way relationship, namely, that the degree of transparency in a local authority influences the reputation of that authority and that both transparency and reputation are influenced by the level of e-government service provided. The research is based on a study of 78 Spanish municipalities. The results are presented as a model.
29 citations
TL;DR: The comparative analysis concludes that stakeholder management, top management support and planning are the most critical factors of failure, whereas project managers with outstanding communication and change management skills are expected to excel — in Hungary and in the US as well.
Abstract: This article examines the universality of IT project failure factors and project manager characteristics for success — considering national cultural context, gender, experience and time. Based on a survey of 124 Hungarian IT professionals the comparative analysis concludes that stakeholder management, top management support and planning are the most critical factors of failure, whereas project managers with outstanding communication and change management skills are expected to excel — in Hungary and in the US as well.
28 citations
TL;DR: The proposed framework contributes to the theory by offering a solid foundation for future research and to the practice by indicating essential constructs for effective BPM.
Abstract: This article presents business process management (BPM) framework, which considers the specific circumstances in transition economies. The analysis of 47 papers shows that in addition to common cri...
26 citations
TL;DR: A measure for business analytics maturity is developed and the relationships between managerial perception of IT, BA maturity and BA success are examined, suggesting that BA maturity positively affects organizations’ overall BA success.
Abstract: This study develops a measure for business analytics (BA) maturity and empirically examines the relationships between managerial perception of IT, BA maturity and BA success. The findings s...
22 citations
TL;DR: It is found that perceived effectiveness of feedback mechanisms negatively moderate the satisfaction–trust relationship; PEFMs positively moderate the trust–repurchase intention relationship; and provider recommendations and customer reviews are complementary with customers’ trust but can substitute for prior experience with products.
Abstract: We introduce a key construct, perceived effectiveness of feedback mechanisms (PEFMs), to analyze moderating effects of PEFMs on the relationship between consumers’ satisfaction, trust, and repurcha...
21 citations
TL;DR: The results support the contention that consumers’ shopping orientations affect their propensities to engage in showrooming activity.
Abstract: Showrooming, or the activity of shopping in bricks-and-mortar stores and partaking in their services without payment, but making the purchase from a lower priced online retailer, can be detrimental...
21 citations
TL;DR: This study distinguishes the two major types of use to account for active and passive of social media usage: content contribution and content consumption.
Abstract: While many enterprises adopt social media to foster collaboration and communication between employees, the question remains whether individual employees adopt it and if so, how they use it....
21 citations
TL;DR: A theoretical framework with 13 propositions would enhance conceptual understanding of strategic initialization of cloud computing and its outcomes and should serve as a foundation for further theoretical and empirical investigations.
Abstract: To determine the viability of cloud computing as a source of competitive advantage, we integrate the theory of diffusion of innovations and the theory of dynamic capabilities to synthesize ...
18 citations
TL;DR: The proposed model is tested using survey data gathered from managers in six European countries and suggests that, while mobile technology is positively associated with both external and internal collaborative capabilities, BPP improves to the utmost when theDevelopment of internal capabilities precedes the development of external ones.
Abstract: The model developed in this paper aims to explain how mobile technology enables collaborative capabilities that enhance business process performance (BPP). The proposed model is tested usin...
TL;DR: The values embedded in ITIL are analyzed, compared to Maersk Oil’s organizational culture, and how to overcome cultural incongruence through business process implementation is discussed.
Abstract: The article reports on Information Technology Infrastructure Library (ITIL) implementation in Maersk Oil. We analyze the values embedded in ITIL, compare them to Maersk Oil’s organizational culture...
TL;DR: The results of a survey conducted in twenty-five organizations are used to better understand the most important elements and factors determining the development of information systems for organizational creativity support.
Abstract: Based on a review of the subject literature, a conceptual framework of information systems for organizational creativity support is proposed. The most important elements in creating such a system a...
TL;DR: A conceptual model that explains the factors that can predict behavioral intention to use smartphones and the actual use of smartphones by young Arab consumers in three Arab countries indicates that the proposed extended model fits well in the three countries.
Abstract: The main aim of this research is to propose a conceptual model that explains the factors that can predict behavioral intention to use smartphones and the actual use of smartphones by young Arab con...
TL;DR: A research model is proposed that incorporates both trust and risk frameworks to explain how individuals cultivate click-through intention and is offered theoretical and practical contributions.
Abstract: The prevalence of cybercrimes threatens internet enabled services such as e-commerce, search engines, and social media. This results in individuals having to evaluate the risk of malware before mak...
TL;DR: Researchers study the longitudinal impact of control and empowerment on usage behaviors at the individual level to tackle the challenge of underutilization in Enterprise Resource Planning (ERP).
Abstract: Organizations have invested in Enterprise Resource Planning (ERP) systems expecting to obtain benefits of the system and realize a healthy return on investment. Nonetheless, research indicates that employees rarely use ERP to its full potential. To tackle the challenge of underutilization, this article studies the longitudinal impact of control and empowerment on usage behaviors at the individual level. Results indicate that users engage in different but coexisting usage behaviors: routinization and infusion.
TL;DR: Empirical analysis of the data obtained from 257 IT managers identified various technological, organizational, and environmental determinants that influence the OSOA adoption either positively or negatively.
Abstract: This article focuses on the determinants influencing organizational adoption of vendor-supported open-source software applications or open-source office applications (OSOAs). We employed a plural i...
TL;DR: MaS characteristic s and the use of this kind of services in mobility in the city is presented and the development will affect the creation of new business models, both by existing and new market player s.
Abstract: Generation change contributes to the emergence of n ew consumer trends, defined by global economy researchers as medium-term rends. One of them is the modification of the existing traditional model of o wnership and use of cars. The sharing economy is based on the sharing of resource s (e.g. cars) by owners to external entities or individual users. Mobility-as-a-Ser vice has become the answer to new mobility needs. In the future, its development will affect the creation of new business models, both by existing and new market player s, not only from the automotive industry but also IT sector, especially its part de aling with the creation of mobile applications. This paper presents MaaS characteristic s and the use of this kind of services in mobility in the city.
TL;DR: This work examines human internet information foraging behaviors and proposes a model relating them to established cognitive measures, which is related to the optimal path choice theory from biology.
Abstract: The optimal path choice theory from biology implies that foragers should evaluate all sites before selecting something feasible when site relocation costs are low and there are few sites to...
TL;DR: In this article, the authors proposed a method to solve the problem of the lack of resources in the South Korean market by using the concept of a "social network" for the purpose of improving the quality of information.
Abstract: 음악 감상 등 일방향적 청취에 이용되던 스피커가 인공지능과 음성인식 기술과 만나 쌍방향 대화가 가능한 스마트 스피커(혹은 인공지능 스피커)로 진화했다. 인공지능 스피커는 인공지능을 활용하여 음악, 일정, 날씨, 상품 등 다양한 정보와 콘텐츠들을 검색, 이용할 수 있는 대화형 음성 기반 서비스를 제공하는 기기다. 인공지능 스피커의 급격한 성장이 예상되지만 현재 이용자들의 만족도는 그리 높지 않고 여러 불만 사항으로 인해 실제 이용률이 감소할 수 있기 때문에 이 연구는 인공지능 스피커 이용자들의 지속적 이용의도에 영향을 미치는 요인들을 온라인 설문조사를 통해 파악하였다. 연구결과, 인공지능 스피커 이용 경험에 기인한 기능적 측면의 요소인 인지된 용이성, 인지된 유용성뿐 아니라 대화를 통해 형성된 정서적 요소인 의인화, 친밀성, 신뢰도가 인공지능 스피커에 대한 만족도와 지속이용의도에 유의미한 영향을 주는 것으로 나타났다. 이 연구결과를 바탕으로 학술적, 실무적 시사점과 향후 인공지능 스피커 연구와 개발 방향에 대한 논의를 제시했다.
TL;DR: The results of two experiments support the notion that CMC workgroups develop over time in a similar manner to face-to-face groups, with technology availability having minimal, fleeting effects on group development, and structural guidance having a more pronounced effect.
Abstract: This article examines how technology and structural guidance influence the development of workgroups using computer-mediated communication (CMC). The results of two experiments support the notion that CMC workgroups develop over time in a similar manner to face-to-face groups. Technology availability had minimal, fleeting effects on group development. Structural guidance had a more pronounced effect, increasing feelings of belonging and goal commitment in newly formed groups, but lowering feelings of trust in maturing groups.
TL;DR: Differences between Enterprise Resource Planning Systems and Warehouse Management Systems are presented and different approaches to integration and risks connected to implementation are discussed and summarized.
Abstract: This article presents differences between Enterprise Resource Planning Systems and Warehouse Management Systems. Management of warehouse processes and hardware requires specialized functionality, not present in ERP, functionality that only WMS can provide. Using separate systems enforces their integration. Different approaches to integration and risks connected to implementation are discussed and summarized.
TL;DR: In this article, the authors presented the changes that have taken place in the E-commerce market in Europe and found that the European B2C e-commerce sales have been steadily growing since 2011.
Abstract: The paper presents the changes that have taken place in the E-commerce market in Europe. The European B2C e-commerce sales have been steadily growing since 2011. Still, the growth rate has decreased the last few years, from 18.4% in 2011 to 13.3% in 2015 and 12% in 2016. The value of market in 2016 was Euro 509.9 billion. In the category of B2C e-commerce sales, the UK was the clear leader in Europe. In 2015, the British in total spent Euro 157.1bn online, which is more than France (Euro 64.9bn), Germany (Euro 59.7bn) and Russia (Euro 20.5bn) combined. In addition, the share of the UK was more than twice as much as all the other countries outside the top 10 combined. It was found that E-commerce market developed faster than economy but was dependent from her.
TL;DR: An approach for teaching students in Big Data and also the choice and arrangement of an appropriate programming platform for Big Data laboratories are shown, which could enable the problems in education of students in the field of Big Data.
Abstract: Processing massive data amounts and Big Data became nowadays one of the most significant problems in computer science. The difficulties with education on this field arise, the appropriate teaching methods and tools are needed. The processing of vast amounts of data arriving quickly requires the choice and arrangement of extended hardware platforms.In the paper we will show an approach for teaching students in Big Data and also the choice and arrangement of an appropriate programming platform for Big Data laboratories. Usage of an e-learning platform Moodle, a dedicated platform for teaching, could allow the teaching staff and students an improved contact with by enhancing mutually communication possibilities. We will show the preparation of Hadoop platform tools and Big Data cluster based on Cloudera and Ambari. The both solutions together could enable to cope with the problems in education of students in the field of Big Data.
TL;DR: It is found that individual IT-related attributional style is highly predictive of the intention to participate in voluntary training in the context of a mandatory enterprise resource planning system rollout.
Abstract: IT training is firmly established as a key condition that influences successful technology adoption, yet little is known about factors that can affect voluntary training participation. We evaluate ...
TL;DR: In this article, the authors analyzed the electricity purchase and supply costs of the largest households group belonging to G11 tariff and simulated the effectiveness of moving from existing tariff group to the offered competitive tariff according to electricity suppliers.
Abstract: After the introduction of the Energy Law in 1997, many enterprises started to operate in the power industry, which is translated into the electricity prices competitiveness. The further household tariff extension with more expensive rates at peak times, and favorable lower rates during the night and off-peak hours, did not result significantly change among users belonging to the most generic household tariff G11 with a single electricity rate per KWh (Kilowatt hour) regardless time of use. The article analyzes the electricity purchase and supply costs of the largest households group belonging to G11 tariff and simulates the effectiveness of moving from existing tariff group to the offered competitive tariff according to electricity suppliers.