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Showing papers in "International Journal of Information Management in 1998"


Journal ArticleDOI
D. Fink1
TL;DR: In this paper, the authors investigated the factors that lead to the successful adoption of Information Technology (IT) by Small and Medium Enterprises (SMEs) in today's turbulent times.

340 citations


Journal ArticleDOI
TL;DR: In this article, a review of existing methods concludes that none provide a comprehensive information auditing solution or completely fulfill this strategic role, and a universal methodology is proposed to provide a method for identifying, evaluating, and managing information resources.

142 citations


Journal ArticleDOI
TL;DR: In this paper, the authors identify pertinent issues and problems that are critical to establishing electronic commerce (EC) on the Internet and formulate them by conducting personal interviews with ten executives in as many organizations.

123 citations


Journal ArticleDOI
TL;DR: In this article, the authors identify computer usage patterns and investigate the relationships between these patterns and individual and organizational factors in small firms in New Zealand, finding that male respondents used computers more heavily than females.

123 citations


Journal ArticleDOI
TL;DR: In this article, the authors describe the core principles of ECR and the resulting requirements for, and potential of, information logistics in transportation processes, and the possibility of provision of information logistics services on the Internet is assessed.

79 citations


Journal ArticleDOI
TL;DR: A survey of 360 small firms of between 10 and 250 employees revealed that 274 (76.1%) had not adopted, and 86 (23.9%) had adopted email.

78 citations


Journal ArticleDOI
TL;DR: In this paper, the authors present the results of a preliminary study to determine attitudes towards teleworking at a leading IT organization in Singapore and discuss the impact of teleworking on the propensity to leave the organization, events influencing the decision to telework, perceived advantages and disadvantages of tele working to individuals and organizations, supervisor and work colleague support, and equipment and bill support.

71 citations


Journal ArticleDOI
TL;DR: In this article, a large gap in the Chinese management literature and is intended to help those who are managing organizations or marketing information technology (IT) products and related services in Greater China.

69 citations


Journal ArticleDOI
TL;DR: This article proposes a framework for information management which has four different levels: information retrieval, information systems, information contexts, and information environments and an analysis of perspectives on information management demonstrates the relationship between the proposed framework and earlier contributions on the nature of information management.

67 citations


Journal ArticleDOI
TL;DR: It is argued that a properly designed and taught capstone course offers curriculum flexibility and can satisfy the requirements of stimulating the creative mind to integrate various interrelated concepts, and acquisition of practical knowledge.

59 citations


Journal ArticleDOI
TL;DR: In this paper, the authors provide an empirical validation of some of the suggestions and prescriptions in the BPR "critical success factors/pitfall" literature, through a content analysis of the annual reports of many companies that have reported successful reengineering projects.

Journal ArticleDOI
TL;DR: The use of the World Wide Web as a business tool has increased rapidly for the past three years, and the benefits to business and customers are discussed, together with the barriers that hold back future development of electronic commerce.

Journal ArticleDOI
TL;DR: The latest development in smart cards technology is its Internet related applications, which are mostly related to the support of payment systems and security.

Journal ArticleDOI
TL;DR: This paper will present the salient findings and observations of a global comparison between engineering designers working within the UK and USA, based on two questionnaire surveys undertaken in each of the two countries where over 300 designers were questioned.

Journal ArticleDOI
TL;DR: In this article, the authors identify a form of technical subterfuge whereby technical experts, in an attempt to compensate for their own lack of change management expertise, project a false image of their knowledge and its representativeness of wider context.

Journal ArticleDOI
TL;DR: In this paper, the authors present a model which helps managers think systematically about the skills required by their organizations and sub-units and describes an approach to tactical human resource planning which will enable an organization to deploy skills effectively and create an environment where discretionary collaboration between distributed units is encouraged.

Journal ArticleDOI
TL;DR: The various types of information kiosks implementation in Singapore are examined and Cash and McFarlan's two-dimensional table is adapted as a framework to understand how kiosk technology can be employed in their industries to achieve corporate goals.

Journal ArticleDOI
TL;DR: In this article, perceived barriers to the deployment of database marketing (DBM) systems in the financial services, retail and travel industries are analyzed. And the authors infer that such a view indicates that the future deployment of more sophisticated, strategically orientated, DBM systems within the financial service industry will be impeded.

Journal ArticleDOI
TL;DR: In this paper, an attempt was made to determine whether South African manufacturing enterprises used information to their competitive advantage, and it was found that information management is applied in the enterprises but that it is not used to the competitive advantage of these enterprises.

Journal ArticleDOI
TL;DR: This article investigated the knowledge, skills, formal qualifications and experience of successful applicants for a subset of the information management jobs advertised in a daily newspaper in Sydney from April to June 1996, which were not part of any established profession or career, and which utilised information management knowledge and skills of the type which may be gained through Library and Information Studies (LIS) education.

Journal ArticleDOI
TL;DR: A new paradigm to be applied to engineering consultancy companies, addressing Project Documentation and Technical Archives is presented, based on an original framework developed by the author, including not only macro-processes innovation, but also, the implementation of an Electronic Document Management System.

Journal ArticleDOI
TL;DR: In this paper, the authors developed a conceptual framework for assessing the benefit of TV on-line services based on the On-line-Success-per-Programme-Typology.

Journal ArticleDOI
TL;DR: In this paper, the relevance of tools such as the balanced scorecard and the Business Excellence Model is evaluated for their role in bringing together information, and in recognising what underpins commercial success.

Journal ArticleDOI
K-Y Kwahk1, Y-G Kim1
TL;DR: In this article, a Two-phase Cognitive Modeling (TCM) method is proposed to help organizational members capture organizational conflicts and identify the means to alleviate them, which is based on how well such conflicts are understood by organizational members.

Journal ArticleDOI
TL;DR: In this paper, an analysis of the Hillsborough disaster is undertaken through the application of SSM (Soft Systems Methodology), which reveals many perspectives representing a substantial number of complex issues which needed to be addressed.

Journal ArticleDOI
TL;DR: In this article, the extent of delegation of authority by the central government to the state and district level government in planning the development projects in Malaysia was determined by using structured questionnaires.

Journal ArticleDOI
TL;DR: The purpose of the information audit was to carry out a survey of the stock, services and performance of National Westminster Bank UK's open-learning resource centres and the resource centre at it's management training college, Heythrop Park.

Journal ArticleDOI
TL;DR: The authors illustrates how Singapore Airlines (SIA) emphasizes proper management of the critical success factors pertaining to information systems to enable her to provide better services to her customers and to compete more effectively.

Journal ArticleDOI
TL;DR: This methodology, referred to as a 'Performance Support' methodology, concentrates on how to plan, design, develop and implement communication, training and support for an effective change management programme.

Journal ArticleDOI
TL;DR: In this article, a study of expert systems in 20 British banking organizations was conducted to analyze and report a major part of its findings: expert systems' impact and diffusion into those organizations, finding that there is a general tendency that ES benefits are perceived in process-related organizational aspects of IT management.