Showing papers in "International Journal of Productivity and Performance Management in 2021"

Nexus of circular economy and sustainable business performance in the era of digitalization: a comprehensive review and network based analysis

Abstract: Purpose: This study aims to conduct a comprehensive review and network-based analysis by exploring future research directions in the nexus of circular economy (CE) and sustainable business performance (SBP) in the context of digitalization. Design/Methodology/Approach: A systematic literature review (SLR) methodology was adopted to present the review in the field of CE and SBP in the era of digitalization. WOS and SCOPUS databases were considered in the study to identify and select the articles. The bibliometric study was carried out to analyse the significant contributions made by authors, various journal sources, countries, and different universities in the field of CE and SBP in the era of digitalization. Further, network analysis is carried out to analyse the collaboration among authors from different countries. Findings: The study revealed that digitalization could be a great help in developing sustainable circular products. Moreover, the customers' involvement is necessary for creating innovative sustainable circular products using digitalization. A move towards the product-service system was suggested to accelerate the transformation towards CE and Digitalization. Originality/Value: The paper discusses digitalization and CE practices' adoption to enhance the SP of the firms. This work's unique contribution is the systematic literature analysis and bibliometric study to explore future research directions in the nexus of CE and SP in the context of digitalization. The present study has been one of the first efforts to examine the literature of CE and SBP integration from a digitalization perspective along with bibliometric analysis.

Applying Industry 4.0 technologies in the COVID–19 sustainable chains

Abstract: The purpose of this paper is 1) to investigate the effects on the crucial Industry 40 technological innovations that interact between the real and virtual worlds and that are applied in the sustainable supply chain process; 2) to contribute to the identification of the opportunities, the challenges and the gaps that will support the new research study developments and 3) to analyze the impact of the Industry 40 technologies as facilitators of the sustainable supply chain performance in the midst of the Coronavirus (COVID-19),This research is performed through a bibliographic review in the electronic databases of the Emerald Insight, the Scopus and the Web of Science, considering the main scientific publications on the subject,The bibliographic search results in 526 articles, followed by two sequential filters for deleting the duplicate articles (resulting in 487 articles) and for selecting the most relevant articles (resulting in 150 articles),This article identifies the opportunities and the challenges focused on the emerging Industry 40 theme The opportunities can contribute to the sustainable performance of the supply chains and their territories The Industry 40 can also generate challenges like the social inequalities related to the position of the man in the labor market by replacing the human workforce with the machines Therefore, the man-machine relationship in the Industry 40 era is analyzed as a gap in the literature Therefore, as a way to fill this gap, the authors of this article suggest the exploration of the research focused on the Society 50 Also known as “super-smart society,” this recent theme appeared in Japan in April 2016 According to Fukuda (2020), in addition to the focus on the technological development, the Society 50 also aims at the quality of life and the social challenge resolutions,This article contributes to the analysis of the Industry 40 technologies as facilitators in the sustainable supply chain performance It addresses the impacts of the Industry 40 technologies applied to the supply chains in the midst of the COVID-19 pandemic, and it analyzes the research gaps and limitations found in the literature The result of this study can add value and stimulate new research studies related to the application of the Industry 40 technologies as facilitators in the supply chain sustainable performance It can encourage the studies related to the COVID-19 impacts on the sustainable supply chains, and it can promote the research development on the relationship among the man, the machine and the labor in the Fourth Industrial Revolution

A review of machine learning applications in human resource management

Abstract: This paper reviews 105 Scopus-indexed articles to identify the degree, scope and purposes of machine learning (ML) adoption in the core functions of human resource management (HRM),A semi-systematic approach has been used in this review It allows for a more detailed analysis of the literature which emerges from multiple disciplines and uses different methods and theoretical frameworks Since ML research comes from multiple disciplines and consists of several methods, a semi-systematic approach to literature review was considered appropriate,The review suggests that HRM has embraced ML, albeit it is at a nascent stage and is receiving attention largely from technology-oriented researchers ML applications are strongest in the areas of recruitment and performance management and the use of decision trees and text-mining algorithms for classification dominate all functions of HRM For complex processes, ML applications are still at an early stage; requiring HR experts and ML specialists to work together,Given the current focus of organizations on digitalization, this review contributes significantly to the understanding of the current state of ML integration in HRM Along with increasing efficiency and effectiveness of HRM functions, ML applications improve employees' experience and facilitate performance in the organizations

The transformational leadership role in achieving organizational resilience through adaptive cultures: the case of Dubai service sector

Abstract: Purpose: This empirical research draws on the existing theory of transformational leadership, adaptive culture and organizational resilience, and investigates the effect of the elected TQM leadership style “transformational leadership” through the mediating effect of adaptive culture on organizational resilience, that is the key of survival during crises like the recent COVID-19 pandemic, which has severely impacted the business globally. Design/methodology/approach: This study exploited a cross-sectional online questionnaire of a random sample of Dubai service firms, with the unit of analysis being at the firm level. In total, 379 usable responses were received. Regression analysis was conducted to test hypotheses. Findings: The overall findings of this study supported that transformational leadership is positively associated with both adaptive culture and firm's resilience and significantly impacts them. Adaptive culture was found partially mediating the effect of transformational leadership on organizational resilience. Practical implications: The research findings provide important insights to practitioners (managers and leaders) to better improve their transformational qualities, as these qualities are expected to improve the organizational adaptive cultures and capacity of resilience. Originality/value: To the best of the authors' knowledge, this is one of the first studies to examine the transformational leadership effect on organizational adaptive culture and firm's resilience. This investigation expands the boundaries of leadership style theory into new arenas, attempting to partially address the identified knowledge gap in this vein. © 2021, Emerald Publishing Limited.

Implementation of supply chain 4.0 in the food and beverage industry: perceived drivers and barriers

Abstract: PurposeDespite considerable growth in literature on Industry 4.0 technologies, the research on the factors influencing the investment on these technologies in pursuit of supply chain 4.0 is yet incipient. The study aims to fill this knowledge void by exploring the perceived drivers and barriers intertwined in the implementation of supply chain 4.0 in the context of food and beverage industry.Design/methodology/approachQualitative exploratory research was employed involving 20 semi-structured interviews with senior managers from the Australian food and beverage supply chain. The interviews' data were analysed with VOSViewer software version 1.6.14.FindingsThe results unravel that reduction in supply-demand misalignment, fast-changing consumer's needs, threat of legal penalties and cost optimisation are the key drivers; whereas lack of collaboration, organisational inertia and lack of awareness are the critical barriers to implement supply chain 4.0.Research limitations/implicationsThe study derives seven propositions and a theoretical framework that need to be empirically corroborated.Practical implicationsUnderstanding of drivers and barriers will help practitioners to make more informed decision in implementation of supply chain 4.0.Social implicationsImplementation of supply chain 4.0 can enhance the performance of the food and beverage industry, thus offering more job opportunities and sustained food supply.Originality/valueThis is the first study in exploring drivers and barriers to the implementation of supply chain 4.0; thus, adds new knowledge to the growing body of the literature. The paper introduces a novel method for qualitative data analysis contributing to the methodological development of the supply chain management field.

Industry 4.0 and green supply chain practices: an empirical study

Abstract: PurposeThe purpose of this study is to examine the impact of Industry 4.0 on economic and environmental performance through the mediation of green supply chain management (GSCM) practices in the emerging economic context, like Pakistan.Design/methodology/approachThis cross-sectional study investigates Industry 4.0 effects on economic and environmental performance through GSCM practices in an emerging economy. For the testing of hypotheses, Smart-PLS is employed. In total, 284 valid responses were analyzed in this study.FindingsThe outcomes indicate that GSCM practices mediate the effect of Industry 4.0 on both economic and environmental performance. Also, the results indicate that GSCM practices are positively affected by Industry 4.0.Research limitations/implicationsThe scope of this study is limited to manufacturing firms in Pakistan. Future studies may explore other variables that could expedite the adoption of GSCM as the concept of GSCM is still in its infancy. Future studies can conceptualize GSCM through resource based theory as mainstream SCM research has largely ignored the synergistic view of resource based approach in conceptualizing green supply chain models. Implications include policy making that emphasis on enhancing environmental knowledge training.Originality/valueAccording to the best knowledge of the researcher, no study has been conducted regarding the effect of Industry 4.0 on economic and environmental performance through the mediation of GSCM practices in the emerging economy, like Pakistan.

Modelling the enablers of industry 4.0 in the Indian manufacturing industry

Abstract: The vision of Industry 4.0 concept is to create smart factories that will change the current processes of production and manufacturing system using smart machines to produce smart and intelligent products. The main aim of this research is to explore the enablers with regard to Industry 4.0 application in manufacturing industry in India as the available literature shows that manufacturing sector is still doubtful about the implementation of Industry 4.0.,Seventeen enablers that can affect the adoption of Industry 4.0 in the manufacturing industry in India have been explored through an extensive review of available literature and viewpoints of industry and academic experts. Total Interpretive Structural Modelling methodology (TISM) has been used to evaluate the interrelationships among these factors. A TISM model has been developed to extract the key enablers influencing Industry 4.0 adoption.,The result shows that Internet facility from government at reduced price, financial support and continued specialized skills training are the major enablers as they have strong driving power.,Proper understanding of these enablers will help the managers and policymakers to explore the impact of each enabler on other enablers as well as the degree of relationships among them and to take concrete steps so that Industry 4.0 can be implemented successfully in the manufacturing sector in India.,This study is pioneer in exploring the enablers Industry 4.0 which is the most advanced concept that has the capability to change the future of Indian manufacturing sector if implemented judiciously and cautiously.

Impact of Lean, Six Sigma and environmental sustainability on the performance of SMEs

Abstract: This paper aims to explore the impact of lean, Six Sigma and environmental sustainability on the performance of small and medium enterprises (SMEs) in Pakistan. The firm performance has been measured in terms of operational, business and environmental performance.,A survey-based methodology is adopted for collecting data from the main cities of Punjab, Pakistan. SMEs related to different industries such as service, manufacturing, automotive and retail were targeted. The data gathered were ordinal, and Spearman's correlation test was used as the data analysis technique.,The findings indicated that the three management styles positively impacted the environmental performance of SMEs. Moreover, no significant relationship was found between the three management styles and the SMEs' business and operational performance.,To counter the inefficient and wasteful practices of SMEs and their detrimental impact on overall firm performance, SMEs have to refocus and reconfigure their management strategies. It is implied to use lean, Six Sigma and environmental sustainability practices to achieve this goal.,The study empirically investigates the impact of lean, Six Sigma and environmental sustainability on the performance of SMEs in Pakistan, which is the first study to be conducted in the Pakistani context.

Modeling barriers of digital manufacturing in a circular economy for enhancing sustainability

Abstract: PurposeCircular economy denotes future sustainability that allows optimum utilization of resources. In the present era of technology, plenty of innovations are happening across the world, and digital manufacturing is one of such innovations. However, there are several barriers which are impeding adoption of digital manufacturing in circular economy environment. The study explores the barriers of digital manufacturing initiatives in a circular economy and develops a methodological model to prioritize the identified challenges for automotive parts manufacturing industry.Design/methodology/approachSeven categories of challenges namely process, human resources, financial, collaboration, technological, security and leadership challenges were identified from literature and further validated with subsequent discussions with experts from the industry. The study is conducted in two phases, where in the first phase, the Decision-Making Trial and Evaluation Laboratory (DEMATEL) technique is used to define the priority and importance of seven categories of challenges. In second phase, the barriers are ranked using a Fuzzy Performance Important Index (FPII), taking into account contextual factors associated with the challenges and linked barriers, to determine the extent to which they impede the adoption of digital manufacturing in the sample automotive parts manufacturing company.FindingsThe “risk of data security and information privacy in connection with use of external data and protecting customer data” appeared as the most significant barrier to digital manufacturing in circular economy. Furthermore, technological challenges emerged as the most significant category of challenges followed by financial challenges in adoption of digital manufacturing in circular economy.Practical implicationsIdentification of the identified barriers and understanding the interrelationships will lead to easier adoption of digital manufacturing in circular economy.Originality/valueDespite all the potential benefits of implementing Industry 4.0 technologies in manufacturing industries, the adoption thereof is still in nascent phase with significant challenges yet to be overcome to accelerate the pace of adoption. Hence, this study explores the barriers preventing companies from adopting and benefiting from digital manufacturing initiatives and develops a methodological model.

Assessing the key enablers for Industry 4.0 adoption using MICMAC Analysis: A case study

Abstract: Purpose-The aim of this research is to assess the key enablers of Industry 4.0 (I4.0) in the context of the Indian automobile industry. It is done to apprehend their comparative effect on executing Industry 4.0 concepts and technology in manufacturing industries, in a developing country context. The progression to Industry 4.0 grants the opportunity for manufacturers to harness the benefits of this industry generation. Design/Methodology/Approach-Literature related to Industry 4.0 has been reviewed for the identification of key enablers of Industry 4.0. The enablers were further verified by academic professionals. Additionally, key executive insights had been revealed by using interpretive structural modelling (ISM) model for the vital enablers unique to the Indian scenario. We have also applied MICMAC analysis, to group the enablers of I4.0. Findings-The analysis of our data from respondents using ISM provided us with 7 levels of enabler framework. Our study adds to the existing literature on industry 4.0 enablers and findings highlight the specificities of the territories in India context. Our results show that top management is the major enabler to I4.0 implementation. In fact, it occupies the 7 th layer of the ISM framework. Subsequently, government policies enable substantial support to develop smart factories in India. Practical Implication-The findings of our work provides implementation of I4.0 in the automobile industry in the form of a robust framework. This framework can be followed by the automobile sector in enhancing their competency in the competitive market and ultimately provide a positive outcome for the Indian economic development led by these businesses. Furthermore, our work will guide decision-makers in enabling strategic integration of Industry 4.0, opening doors for the development of new business opportunities as well. Originality/ Value – The study proposes a framework for Indian automobile industries. The automobile sector was chosen for this study as it covers a large percentage of the market share of the manufacturing industry in India. Existing literature does not address the broader picture of I4.0 and most papers do not provide validation of the data collected. Our study thus addresses this research gap.

“Enabling circular business models in the fashion industry: the role of digital innovation”

Abstract: PurposeDigital innovation and circular business model innovation are two critical enablers of a circular economy. A wide variety of digital technologies such as blockchain, 3D printing, cyber-physical systems, or big data also diverges the applications of digital technologies in circular business models. Given heterogeneous attributes of circular business models and digital technologies, the selections of digital technologies and circular business models might be highly distinctive within and between sectorial contexts. This paper examines digital circular business models in the context of the fashion industry and its multiple actors. This industry as the world’s second polluting industry requires an urgent circular economy (CE) transition with less resource consumption, lower waste emissions and a more stable economy.Design/methodology/approachAn inductive, exploratory multiple-case study method is employed to investigate the ten cases of different sized fashion companies (i.e. large, small medium-sized firm (SME) and startup firms). The comparison across cases is conducted to understand fashion firms' distinct behaviours in adopting various digital circular economy strategies.FindingsThe paper presents three archetypes of digital-based circular business models in the fashion industry: the blockchain-based supply chain model, the service-based model and the pull demand-driven model. Besides incremental innovations, the radical business model and digital innovations as presented in the pull demand-driven model may be crucial to the fashion circular economy transition. The pull demand–driven model may shift the economy from scales to scopes, change the whole process of how the fashion items are forecasted, produced, and used, and reform consumer behaviours. The paths of adopting digital fashion circular business models are also different among large, SMEs and startup fashion firms.Practical implicationsThe study provides business managers with empirical insights on how circular business models (CBMs) should be chosen according to intrinsic business capacities, technological competences and CE strategies. The emerging trends of new fashion markets (e.g. rental, subscription) and consumers' sustainable awareness should be not be neglected. Moreover, besides adopting recycling and reuse strategies, large fashion incumbents consider collaborating with other technology suppliers and startup companies to incubate more radical innovations.Social implicationsAppropriate policies and regulations should be enacted to enable the digital CE transition. Market patterns and consumer acceptances are considered highly challenging to these digital fashion models. A balanced policy on both the demand and supply sides are suggested. The one-side policy may fail CBMs that entail an upside-down collaboration of both producers and consumers. Moreover, it is perhaps time to rethink how to reduce unnecessary new demand rather than repeatedly producing and recycling.Originality/valueThe pace of CE research is lagging far behind the accelerating environmental contamination by the fashion industry. The study aims to narrow the gap between theory and practice to harmonise fashion firms' orchestration and accelerate the transition of the fashion industry towards the CE. This study examines diverse types of digital technologies in different circular business models in a homogeneous context of the fashion industry with heterogeneous firm types.

The current sustainability scenario of Industry 4.0 enabling technologies in Indian manufacturing industries

Abstract: The purposes of this research article are as follows: to explore the understanding of the Industry 4.0 (I4.0) concept among Indian manufacturing industries, to determine the motivating factors for I4.0 implementation, to identify I4.0 enabling technologies which are used by Indian manufacturing industries and assess their sustainability, to explore the impact of above identified enabling technologies on sustainability pillars, to determine how Indian manufacturing industries interpret the concept of I4.0 and to develop a road map for I4.0 implementation and sustainability.,To perform this research work, a dual research methodology was adopted. Questionnaires were sent to 16 Indian manufacturing industries, and expert interviews were conducted with seven experts who have been practicing the I4.0 concept since the last three years in their business. Also, a sustainability measurement tool was developed to measure the sustainability of the used I4.0 enabling technologies.,In this research article, it is found that smart sensors and robot arms have high sustainability, whereas cyber physical systems (CPSs) and big data analytics have low sustainability. During an expert interview, it has been found that adoption of the I4.0 concept in Indian manufacturing industries is creating job loss fear in employees. Also, it is found that Indian workers must be trained to adopt and sustain I4.0 enabling technologies.,The sustainability of I4.0 enabling technologies in Indian manufacturing industries was indicated by analyzing responses received through questionnaires and expert interviews. There are other measures of sustainability which are beyond this study. Further studies are expected to fill the gap.,The authors have explored reasons for low sustainability of I4.0 enabling technologies in Indian manufacturing industries, suggested a road map for its implementation and sustainability and identified the relationship between different parameters (such as job loss, job creation, workers’ qualification and business profit) and I4.0 sustainability, therefore helping Indian organizations to develop sustainable manufacturing systems based on the I4.0 concept.,This research article gives an idea about sustainability of I4.0 enabling technologies in Indian manufacturing industries.

Implementation barriers of smart technology in Indian sustainable warehouse by using a Delphi-ISM-ANP approach

Abstract: PurposeIn the digitalization era, supply chain processes and activities have changed entirely, and smart technology impacts each sustainable supply chain movement. The warehouse and distribution of various organizations have started adopting smart technologies globally. However, the adoption of smart technologies in the Indian warehousing industry is minimal. The study aims to identify the implementation barriers of smart technology in the Indian warehouse to achieve sustainability.Design/methodology/approachThis study employs an integrated Delphi-ISM-ANP research approach. The study uses the Delphi approach to finalize the barriers identified from the detailed literature review and expert opinion. The finalized 17 barriers are modeled using interpretive structural modeling (ISM) to get the contextual relationship. The ISM method's output and analysis using the analytical network process (ANP) illustrate priorities.FindingsThe study's findings showed that the lack of government support, lack of vision and mission and the lack of skilled manpower are the most significant barriers restricting the organization from implementing smart and sustainable supply chain practices in the warehouse.Practical implicationsThis study would help the practitioners enable the sustainable warehousing system or convert the existing warehouse into a smart and sustainable warehouse by developing an appropriate strategy. This study would also help reduce the impact of different barriers that would strengthen the chance of technology adoption in the warehouses.Originality/valueThe literature related to adopting smart and sustainable practices in the warehouse is scarce. Modeling of adoption barrier for smart and sustainable warehouse using an integrated research approach is the uniqueness of this study that have added value in the existing scientific knowledge.

An analysis of growth-accelerating factors for the Indian automotive industry using modified TISM

Abstract: This study aims to identify and prioritize various growth-accelerating factors in the Indian automotive industry. It further develops a hierarchical model to examine the mutual interactions between the factors, their dependence and their driving power.,This study first identifies the growth-accelerating factors and then uses the modified total interpretive structural modeling (m-TISM) framework, which is an extended version of TISM. It further uses MICMAC analysis to analyze the mutual interrelation between the identified factors.,This study highlights the interrelation amongst the factors using m-TISM model. A hierarchical model shows the level of autonomous, dependence, linkage and independent factors considering the Indian automotive industry. This study also provides the understanding related to the interdependence of growth-accelerating factors.,The government and practitioners could evaluate the growth-accelerating factors which have higher driving power for implementing efficient policies and strategy formulation. By implementing m-TISM model in the Indian automotive industry, auto manufacturers can become more productive and profitable. Future studies could use other methods such as expert opinion to derive the factors, and further model could be verified using structural equation modeling technique.,This study uses a novel m-TISM framework for the analysis of growth-accelerating factors in the context of the Indian automotive industry. It further provides a detailed theoretical and conceptual understanding relating to the philosophy and establishes an interrelation amongst these under-researched growth-accelerating factors.

New product development process in apparel industry using Industry 4.0 technologies

Abstract: PurposeThe main purpose of this paper is to assess the technological view of apparel new product development (NPD) process through a framework for improving the efficiency of NPD process in Sri Lankan apparel industry.Design/methodology/approachThe study uses literature review, a survey and in-depth interviews of industry experts for data collection. Descriptive analysis and correlation analysis are used to identify the relationship between NPD process performance and Industry 4.0 (I4) technology components.FindingsAll technology components are enablers of NPD process, yet the relative importance of technology components varies within the NPD life cycle. Technoware is identified as the most significant, while Humanware component is the least significant for the advancement of I4 technologies in the NPD process.Research limitations/implicationsDespite the novelty of research investigation into NPD process using I4 technologies in apparel industry, it is limited to one geographical location and a small segment of the industry.Practical implicationsThis paper assists apparel industry practitioners to better understand and prioritize I4 technology components in the NPD life cycle for their successful adoption and for reaping the benefits.Originality/valueThis research generates new knowledge on the adoption of I4 technologies using industry insights into technology components mapped/aligned with key stages of NPD life cycle.

The impact of board and audit committee characteristics on corporate social responsibility: evidence from the Iranian stock exchange

Abstract: The purpose of this study is to investigate the effect of board and audit committee characteristics on corporate social responsibility (CSR) in Iranian companies listed in stock exchanges.,This is a descriptive-correlational and an applied research. The statistical population of this research is all companies listed in Tehran Stock Exchange and the research period is from 2012 to 2018. Using screening method a sample of 150 companies was selected. Multivariate regression and the software Eviews 10 were used for data analysis and hypothesis testing.,The results indicated that board size had a significant effect on CSR; board independence had a significant effect on CSR; managerial ownership did not have a significant effect on CSR; CEO duality did not have a significant effect on CSR; audit committee size had a significant effect on CSR; audit committee independence had a significant effect on CSR; and financial expertise of audit committee members had a significant effect on CSR.,The present study is the first research performed on the effect of board and audit committee characteristics on CSR in Iran. The results of this study contribute to the literature on the effect of board and audit committee characteristics on CSR and provide suggestions for capital market participants. CSR helps reduce asymmetric distribution of information among the internal and external organizational entities and reduce agency problems and conflicts among different groups. Based on the results, an effective audit committee as an effective mechanism enhances the credibility of financial and non-financial reporting such as social responsibility, which means that an effective audit committee can improve the level of voluntary disclosure of information through effective oversight of the reporting process. It is also suggested that companies focus on audit committee characteristics to increase the level of CSR.

Identification and analysis of circular supply chain management practices for sustainability: a fuzzy-DEMATEL approach

Abstract: PurposeCircular supply chain management (CSCM) is proving to be a strong contributor towards sustainable development. The purpose of this study is to analyse the circular practices in CSCM implementation towards sustainability in the Indian auto sector; these practices are at the initial stage in a developing economy.Design/methodology/approachIn this research work, a framework has been developed to enrich understanding of various CSCM practices for sustainability. To develop a causal framework, a Fuzzy Decision-Making Trial and Evaluation Laboratory (F-DEMATEL) methodology has been adopted.FindingsThe results produce 32 practices with cause and effect groups and their importance/priorities. Based on F-DEMATEL, these 32 practices are grouped into cause and effect groups based on R + C and R − C values.Research limitations/implicationsThe findings will help managers and decision-makers to gain a deeper understanding of the practices and their nature; the governmental and financial practices are identified as the most critical factors that need more attention. The results will help strategy makers to plan accordingly.Originality/valueThis research has identified and analysed 32 basic practices and their interrelationships to achieve sustainability in CSCM.

Working capital management and profitability of listed manufacturing firms in Ghana

Abstract: This study examines the effect of working capital management on profitability of listed manufacturing firms in Ghana.,The study employs a quantitative research approach within the causal research design using a balance panel of 20 manufacturing listed firms from 2015 to 2019.,The study reveals that inventory management, account receivables, account payables, cash conversion cycle, current asset, current ratio and firm size have positive effects on return on assets (ROA) and return on return on equity(ROE) whilst leverage affects them negatively.,The study only covers 20 manufacturing firms generally due to data unavailability. However, the outcome has useful information for manufacturing firms.,The study brings to light effective ways of improving the profitability of manufacturing firms through policies.,The findings are beneficial to manufacturing firms and countries for the purpose of improving performance of firms and welfare of the people through direct and indirect chain effects of increasing investments, remunerations and scales of production.,This study adds insights into the existing literature on working capital management namely methodology, effects of components on profitability of manufacturing firms and socioeconomic implications- evidence from Ghana.

Assessment of green supply chain management practices, performance, pressure and barriers amongst Indian manufacturer to achieve sustainable development

Abstract: The main objective of this paper is to integrate a typology of green supply chain management (GSCM) practices, performances, pressures and barriers with organizational performance theories. Also the aim of this paper is to investigate the present statues of GSCM amongst Indian manufacturer.,Through a systematic review, the study identified 27 GSCM practices, 16 GSCM performances, 06 GSCM pressures and 15 GSCM barriers that were organized into categories according to their theoretical conception, organizational context and characteristics. The survey and interview methods are used for data collection and analyzed by five-point Likert scale.,The main finding of this paper is ranking of identified GSCM practices, performances, pressures and barriers. The study identified three organizational context dimensions (innovation, performance and management) and investigated the present status of GSCM. The main contribution of the study is the alignment of each category of GSCM practices, performances, pressures and barriers and organizational dimension with the selected theoretical lenses that can help future investigations to deepen the analysis of GSCM. Besides the theoretical contributions, the authors believe this contribution can also achieve practitioners.,The authors provide a comprehensive typology of GSCM practices, performances, pressures and barriers based on empirical evidence and conceptual arguments.

Prevailing theoretical approaches predicting sustainable business models: a systematic review

Abstract: This study aims to map scientific publications, intellectual structure and research trends in the sustainable business model (SBM) field Specifically, it attempts to (1) identify the fundamental contributions of research in this area of knowledge; and (2) determine the research lines that constitute the most prominent intellectual structure We leverage these insights to formulate and propose a future research agenda for SBM,The authors made recourse to the bibliometric, co-citation and cluster analysis techniques To evaluate potential patterns among articles, we analysed how articles are jointly cited We further applied hierarchical cluster analysis to the articles and used co-citation analysis to group the interrelated articles into distinct sets,The results enable the identification and classification of the prevailing theoretical foci in the domain of SBM: (1) SBM implementation; (2) SBM challenges; (3) institutional SBM; (4) circular SBM; and (5) emerging SBM,This study identifies, explores, analyses and summarises the main theoretical approaches and themes surrounding SBM research to date, contributing to deepening the literature by identifying the priority areas concerning sustainable business models and encouraging future research of an internationally excellent standard

Modelling performance measurement barriers of humanitarian supply chain

Abstract: Humanitarian supply chain (HSC) has been constantly challenged with multiple issues due to the complex dynamics of the disaster. These issues are inevitable and interrelated. The issues produce undesirable cascading effects that make performance measurement complicated. This paper aims to identify and model the critical barriers in the HSC.,The study identifies 17 barriers through the relevant literature and interviews with the stakeholders related to humanitarian organization (HO) in the developing economy. The barriers have been identified from strategic, technological, organizational, economic and operational point of view. Further, the barriers were ranked based on the degree of influence using the grey analytic network process (ANP) approach. The interrelationship among the influential barriers is established through modified total interpretive structural modelling (mTISM). To analyse and demonstrate the iterative consensus among the stakeholders, kappa statistics was adopted.,The barriers have been ranked to determine their extent of influence and modelled to reveal the interrelationship among them. The issues concerned with skills of personnel are the most influential barrier. Other three critical barriers identified are: chaotic operative environment, conflicting objectives of HO and lack of funding for information technology (IT) infrastructure. Appropriate funds need to be allocated towards IT infrastructure and personnel training.,Both quantitative and qualitative performance measurement frameworks had been proposed earlier for HSC. However, limited literature addresses the implementation issues with the available frameworks. This study advances the knowledge on performance measurement barriers of HSC and develops a functional description to identify the critical role of performance measurement in HOs. The study proposes a new version of the interpretive structure modelling, using mTISM technique, to determine the contextual interactions between various HSC performance measurement barriers.

Analyzing barriers for the adoption of circular economy in the manufacturing sector

Abstract: The operational activities of manufacturing organizations are continuously degrading the environment. Circular economy adoption can help industries optimize their resources along with minimal waste generation. The purpose of this study is to identify and analyze the barriers that hinder the adoption of circular economy (CE) in the manufacturing sector.,The barriers are extracted from a critical review of the literature and listed into three categories as social, economic and environmental. The barriers in each category are then analyzed using the fuzzy-based analytic hierarchy process method. The approach is capable to consider the fuzziness in the preference of barriers and determine their priority.,The pairwise comparison and weight of all the main and sub-criteria are computed, which helps in deciding the ranking of barriers. The results show that social criteria are having the highest importance followed by economic and environmental criteria. Among all the sub-criteria, low demand and acceptance of remanufactured products is at the highest level followed by lack of government support and legislation barrier.,The outcome of this study would be helpful for the decision makers and business managers in the manufacturing sector to focus on the barriers in each category and accordingly formulate strategies for CE adoption.

How managerial coaching promotes employees’ affective commitment and individual performance

Abstract: Purpose This study sought to provide a more comprehensive understanding of how managers' coaching skills can affect individual performance through the mediating role of affective commitment. Design/methodology/approach The sample included 198 employees from diverse organizations. Based on an online survey, respondents assessed their managers' coaching skills and reported their own individual performance and affective commitment to their organization. Findings The findings show that managers' coaching skills have a positive impact on individual performance and affective commitment, with the latter mediating the relationship between the first two variables. Research limitations/implications Additional studies with larger samples are needed to understand more fully not only the impact of managers' coaching skills on individual performance but also other psychosocial variables affecting that relationship. Practical implications Organizations can increase employees' affective commitment and individual performance by encouraging managers to integrate more coaching skills into their leadership styles. Originality/value This study is the first to integrate managers' coaching skills, affective commitment and individual performance into a single research model, thereby extending previous research on this topic.

Adoption of Industry 4.0 and lean concepts in hospitals for healthcare operational performance improvement

Abstract: PurposeThis paper proposes the adoption of Industry 4.0 (I4) technologies and lean techniques for improving operational performance in the healthcare sector.Design/methodology/approachThe research adopted a systematic literature review and feedback of healthcare professionals to identify the inefficiencies in the current healthcare system. A questionnaire was used to get feedback from the patients and the hospital staff about the current practices and issues, and the expected impact of technology on existing practices. Data were analysed using descriptive statistics, correlation analysis and multiple regression analysis.FindingsThe results indicate that I4 technologies lead to the improvement of the operational performance, and the perceptions about I4 technologies are made through the pre-medical diagnosis. However, a weak correlation between lean practices and healthcare operational performance compared to that of I4 technologies and operational performance indicate that lean practices are not fully implemented in the Sri Lankan healthcare sector to their full potential.Research limitations/implicationsThis study is limited to two government hospitals, with insights from only the doctors and nurses in Sri Lanka. Furthermore, the study is limited to only selected aspects of I4 technologies (big data, cloud computing and IoT) and lean concepts (value stream mapping and 5S). Therefore, recommendations on the adoption of I4 technologies in the healthcare sector need to be made within the scope of the study investigation.Practical implicationsThe implementation of I4 technologies needs careful consideration of process improvement as part of the overall plan for achieving the maximum benefits of technology adoption.Originality/valueThe findings of the research can be used as a benchmark/guide for other hospitals to explore the adoption of I4 technologies, and how process improvement from lean concepts could influence the overall operational performance.

Modified total interpretive structural modelling of innovation implementation antecedents

Abstract: PurposeThe paper aims to identify, analyse and develop a model for measuring the inter-relationship and interaction among the antecedents influencing innovation implementation. The extant literature has not widely studied the interactions and inter-relationships among the antecedents of innovation implementation. To fill this gap, the paper develops a hierarchical relationship framework between the identified antecedents of innovation implementation.Design/methodology/approachThe study follows mixed method-based approach using two methodologies: modified total interpretive structural modelling (m-TISM) and MICMAC (Matriced’ Impacts Croisés Multiplication Appliquée á un Classement) analysis. m-TISM is used for the purpose of establishing the hierarchical relationship among the antecedents. MICMAC analysis is used to study the driver-dependent relationship. To identify the antecedents of innovation implementation, the paper follows a systematic search method found in the review articles. The article search was performed across different databases including Google Scholar, Web of Science, EBSCO and Scopus.FindingsIn this study, eight innovation implementation antecedents are identified. The analysis indicates that competency antecedents such as leader competency and employee competency, having high driving and weak dependence power, are at the lowest level in the hierarchical model, whereas, innovation implementation, having high dependence and low driving power, is at the highest level in the hierarchical model. Strategic resources act as a linkage variable.Research limitations/implicationsAlthough this study summarizes the extant literature to generalize the findings, the future studies can focus upon statistical validation of model by employing structural equation modelling to generalize the results.Practical implicationsThe practitioners must emphasize on antecedents having strong driving power for successful implementation of innovation. The hierarchical model is proposed for implementing innovation successfully that will help organizations to be more competitive, productive and profitable.Originality/valueIn this study, m-TISM and MICMAC-based hierarchical models are proposed for implementing innovation successfully in organizations. It also provides the variables insights such as driver-dependent interrelationship between the identified antecedents.

Organizational resilience, job satisfaction and business performance

Abstract: PurposeThis paper aims to analyze the effects of organizational resilience on job satisfaction and business performance in companies that have undergone corporate reorganizations.Design/methodology/approachA survey was carried out on a sample of 102 executives and managers from Brazilian companies that underwent corporate reorganization. The structural equation modeling (SEM) technique was used to test the hypotheses.FindingsThe results indicate that organizational resilience influences business performance (in the dimensions of economy-financial, customers and processes/learning) and job satisfaction (in the dimensions of financial and personal benefits). However, the relations between job satisfaction and business performance were partial, indicating that satisfaction can affect performance through other variables.Research limitations/implicationsThe main study implication lies on the empirical immersion regarding the effects of active organizational resilience on multi-faceted business performance, to the detriment of only the financial view and on job satisfaction.Practical implicationsThe distinct effects of resilience on business performance and job satisfaction provide managers with insight into how to allocate resources, in order to benefit the interests of both employer and employee.Originality/valueThis is one of the first studies to provide empirical evidence of the effects of active organizational resilience on multi-dimensional business performance. The results provide new insights into this relationship and may clarify divergent results found in the literature. It also provides evidence of the effects of active organizational resilience on job satisfaction in companies that have undergone corporate reorganizations, events that are supposed to require resilient skills.

Identifying the effect of green human resource management practices on lean-agile (LEAGILE) and prioritizing its practices

Abstract: The present study attempted to identify, measure and prioritize key green human resource management (GHRM) practices to achieve the lean-agile mindset in the steel industry.,Following an in-depth review of the literature, this study identifies GHRM practices. Then, the effect of green HRM practices on the lean-agile mindset was evaluated using structural equation modeling (SEM). In the next step, using the fuzzy analytic hierarchy process (FAHP), prioritization of practices that have significant effects on lean-agile mindset were discussed.,The present study introduced eight GHRM practices. The results of SEM showed a significant and positive effect of all GHRM practices on lean-agile mindset. Prioritization of GHRM practices by the FAHP was defined as green reward management, green education and development, green performance evaluation, green discipline management, green employment, green safety and health management, green selection and green career design.,The present study suffers from some limitations. First, the research was conducted at a temporal section. Second, this research has been conducted in a particular industry.,The present study encourages human resource managers to increase their efforts to achieve green employees and put employee greenery in their strategic goals.,Successful implementation of GHRM programs has positive consequences at the individual, organizational and community levels. Implementation of the identified actions increases employee vitality at the individual level. At the organizational level, the work environment of environmentally friendly organizations is also more attractive to job seekers. Finally, at the social and extra-organizational level, a green lifestyle is spread in the community, which will lead to a healthy and green environment.,Emphasizing environmental principles on the one hand and creating the lean-agile mindset on the other are effective factors on maintaining the competitive advantage of industries. In this regard, the present study presented two innovations in HRM literature: (1) assessing the effect of GHRM practices on lean-agile mindset and (2) prioritizing GHRM practices based on the lean-agile mindset.

The potential impact of managerial entrenchment on firms’ corporate social responsibility activities and financial performance: evidence from Iran

Abstract: The present study aims to assess the effect of managerial entrenchment on firms’ corporate social responsibility (CSR) activities and financial performance in Iran.,In this paper, the variable of managerial entrenchment, which includes board independence, management duality, management tenure, the board compensation, independence and ownership percentage, is initially analyzed using the exploratory factor analysis method, and its effect on performance and CSR is evaluated using the multivariable regression test. Given that a total of 103 listed companies on the Tehran Stock Exchange are selected during 2012–2017. In this paper, return on assets (ROA) and Tobin’s Q are the two variables to measure financial performance.,The results of hypotheses testing indicate that there is a positive and significant relationship between managerial entrenchment and financial performance based on the ROA and Tobin’s Q indices, separately. Moreover, the results of this study indicate that there is also a positive and significant relationship between managerial entrenchment and CSR activities.,The current study almost is the first study, conducted in a developing country similar to Iran, and the provided results might be beneficial to other developing countries.

How is responsible leadership related to the three-component model of organisational commitment?

Abstract: The increasing number of corporate scandals and averseness to employee commitment have brought the concept of responsible leadership (RL) to the forefront of organisational studies. Many studies have found that leadership practice is an antecedent of employees' organisational commitment. However, little attention has been devoted to exploring the newly evolved RL for its impact on employee commitment. This study examines the influence of RL on the three-component model of organisational commitment.,Applying the Social Identity Theory of Leadership (SITL), this study investigates the relationships between RL and the three-component model of organisational commitment. In particular, this study is framed to apply RL as a value-based leadership approach to examine its relationship on employees’ three types of organisational commitment such as affective, continuance and normative commitment. A web-based self-administered survey was applied to collect data targeting a sample of 200 full-time Australian employees.,The study results show that RL significantly effects all three components of organisational commitment. Both affective and normative commitments were significantly associated by RL compared to employees' continuance commitment.,The paper extends the knowledge regarding newly evolved concept of RL which explains the significance of employee commitment and, further it provides empirical evidence from the perspective of SITL. The main contribution in this paper comes from new knowledge about the associations among RL and the three-component model of organisational commitment.

Linking improvisational behavior, adaptive selling behavior and sales performance

Abstract: This research examined the relationships between improvisational behavior, adaptive selling behavior and sales performance of direct sellers in Thailand. This research also investigated whether these relationships are moderated by the degree of challenge orientation and sellers' knowledge about the products.,The data were collected through a survey with sellers from a subsidiary of a multinational corporation located in Bangkok, Thailand (n = 172). Partial least squares–structural equation modeling was used to analyze the data.,Results from data analysis revealed positive relationships between improvisational behavior, adaptive selling behavior and sales performance. The relationship between improvisational behavior and adaptive selling behavior, as well as the relationship between adaptive selling behavior and sales performance, significantly depended on the degree of challenge orientation and the sellers' knowledge about the products.,The data were collected using self-report measures; the sample was sellers from a single sales organization, and cross-sectional data were used for the analysis. Overall, this study is the exploratory research that does not intend to prove the causal effect of improvisational behavior, but rather to provide new insight on some conditional factors that influence its effectiveness.,It is essential for sales organizations to ensure that their sales force has adequate improvisational skills to handle sales adaptations effectively during unexpected sales situations. Some training may be offered to the sales force to develop these imperative improvisational skills.,The results regarding the moderating effect of challenge orientation and product knowledge provided additional insight to prior research about the potential conditions that influence the effectiveness of improvisational behavior and adaptive selling behaviors.