Showing papers in "Public Services Quarterly in 2017"
TL;DR: In this paper, the authors examine current and developing technology topics in libraries, focusing on creative uses of technology, introductions to new technologies, and new technologies' applications in libraries.
Abstract: Column description. The Technology column examines current and developing technology topics in libraries. The column’s focus is creative uses of technology, introductions to new technologies, and c...
15 citations
TL;DR: In this paper, a case study explores services academic libraries provide to students with disabilities and the impact these can have on the success and experience of these students, focusing on staff with disabilities.
Abstract: This case study explores services academic libraries provide to students with disabilities and the impact these can have on the success and experience of these students. The study focuses on staff ...
13 citations
TL;DR: Townsdin and Whitmer as mentioned in this paper examined current and developing technology topics in libraries, focusing on creative uses of technology, introductions to new technologies, and critiques of current technologies, their uses, or their future.
Abstract: Column description. The Technology column examines current and developing technology topics in libraries. The column’s focus is creative uses of technology, introductions to new technologies, and critiques of current technologies, their uses, or their future. Readers interested in contributing ideas or writings to this column may contact column co-editors Suzanne Townsdin and Susan Whitmer.
10 citations
TL;DR: In this article, the authors propose a library orientation to familiarize students with information literacy, and how the library fits within university life, and what if an orientation could give a student a strong intro to information literacy.
Abstract: Library orientations do their part to familiarize students with information literacy, and how the library fits within university life. But what if an orientation could give a student a strong intro...
9 citations
TL;DR: The Best of the Literature column as mentioned in this paper is intended to keep librarians, administrators, and staff up to date with the most recent, relevant, and useful literature of the field.
Abstract: Column description. The Best of the Literature column is intended to keep librarians, administrators, and staff up to date with the most recent, relevant, and useful literature of the field. Column...
8 citations
TL;DR: In this article, a simple question, "What if the library?" was asked and through interviews, online surveys, and a sticky-note wall, they found out the answer.
Abstract: Participatory and anthropological studies have blended with library customer service design and feedback practices as ways to engage users in deeper and more meaningful conversations about their needs. Formal user studies can be cumbersome, expensive, and time consuming however. Sometimes asking a simple question will work just as effectively in uncovering user needs as other types of approaches. Taking this concept and applying it to the Oklahoma State University Library community resulted in a library-wide study in 2015. Researchers started with a simple question, “What if the library?,” and through interviews, online surveys, and a sticky-note wall, they found out the answer.
7 citations
TL;DR: This column examines a progression of increasingly popular activities at Michigan State University Libraries, including an assessment of what makes them popular, their marketing efforts, and some challenges the authors have faced.
Abstract: Column description The Marketing column features essays about a variety of creative and innovative marketing strategies used to highlight collections or promote services in all types of libraries Its purpose is to provide real examples of how libraries are using marketing and outreach techniques in interesting ways The column offers practical insight from libraries engaged with marketing In addition to marketing, the column also features essays on successful programs and events that promote the library Readers are invited to suggest topics or projects by contacting the column editor, Katy Kelly
7 citations
TL;DR: Reading Dynamic Research Support for Academic Libraries opened a world of professional literature to me that I might never have considered had it not been part of Hoffman’s multi-functional, boundary-free, silo-busting vision for meaningful, creative and collaborative research support.
Abstract: What and who are “author editors?” Author editors are paid to specifically review a scientific manuscript at length, as separate from peer reviewers (unpaid) and production editors (only focusing o
7 citations
TL;DR: In higher education, plagiarism continues to be a prevailing issue in higher education as discussed by the authors, since plagiarism degrades the academic integrity of the institution and the field of knowledge of a discipline.
Abstract: Plagiarism continues to be a prevailing issue in higher education. Since plagiarism degrades the academic integrity of the institution and the field of knowledge of a discipline, it continues to be...
6 citations
TL;DR: Townsdin and Whitmer as discussed by the authors described a digital wellness workshop that was developed for university students at Southern Illinois University Carbondale, which explores the physical and psychological issues that can arise from overuse of digital technologies, especially related to academic performance in college students.
Abstract: Column description. The Technology column examines current and developing technology topics in libraries. The column’s focus is creative uses of technology, introductions to new technologies, and critiques of current technologies, their uses, or their future. Readers interested in contributing ideas or writings to this column may contact column co-editors Suzanne Townsdin and Susan Whitmer.This article describes a digital wellness workshop that was developed for university students at Southern Illinois University Carbondale. The library workshop series explores the physical and psychological issues that can arise from overuse of digital technologies, especially related to academic performance in college students. Workshop participants are encouraged to reflect on their digital technology habits and are provided with strategies to alter those habits in order to increase happiness, productivity, and academic performance. Offering such workshops in the library can facilitate discussions about how library ser...
6 citations
TL;DR: The Future Voices in Public Services column as mentioned in this paper is a forum for graduate students in library and information science programs to discuss key issues in academic library public service, including the role of librarians.
Abstract: Column description. The Future Voices in Public Services column is a forum for graduate students in library and information science programs to discuss key issues in academic library public service...
TL;DR: The Future Voices in Public Services column as discussed by the authors is a forum for students in graduate library and information science programs to discuss key issues they see in academic library public services, to envision what they feel librarians in public service have to offer to academia, to tell us of their visions for the profession, or to describe research that is going on in library schools.
Abstract: Column description. The Future Voices in Public Services column is a forum for students in graduate library and information science programs to discuss key issues they see in academic library public services, to envision what they feel librarians in public service have to offer to academia, to tell us of their visions for the profession, or to tell us of research that is going on in library schools. Interested students can contact Nancy Dewald.
TL;DR: The Marketing column as mentioned in this paper is a collection of essays about a variety of creative and innovative marketing strategies used to highlight collections or promote services in all types of libraries, including those that promote collections and services.
Abstract: Column description. The Marketing column features essays about a variety of creative and innovative marketing strategies used to highlight collections or promote services in all types of libraries. Its purpose is to provide real examples of how libraries are using marketing and outreach techniques in interesting ways. The column offers practical insight from libraries engaged with marketing. In addition to marketing, the column also features essays on successful programs and events that promote the library. Readers are invited to suggest topics or projects by contacting the column editor, Katy Kelly.
TL;DR: In Deep Text as mentioned in this paper, Tom Reamy, a professional text analytics consultant and erstwhile Information Architect for Charles Schwab's corporate intranet, attempts a broad overview of current practices and imp...
Abstract: In Deep Text, Tom Reamy, a professional text analytics consultant and erstwhile Information Architect for Charles Schwab’s corporate intranet, attempts a broad overview of current practices and imp...
TL;DR: This article describes the social media content management strategy used at Red Deer College Library (Alberta, Canada), which includes an evolving and adaptable social media calendar, targeted timing of social media posts, using a social media management tool, and scheduling content in advance.
Abstract: Column description. The Marketing column features essays about a variety of creative and innovative marketing strategies used to highlight collections or promote services in all types of libraries. Its purpose is to provide real examples of how libraries are using marketing and outreach techniques in interesting ways. The column offers practical insight from libraries engaged with marketing. In addition to marketing, the column also features essays on successful programs and events that promote the library. Readers are invited to suggest topics or projects by contacting the column editor, Katy Kelly.This article describes the social media content management strategy used at Red Deer College Library (Alberta, Canada), which includes an evolving and adaptable social media calendar, targeted timing of social media posts, using a social media management tool, and scheduling content in advance. The author also discusses creating content that is relevant to your users and evaluating your social media activities...
TL;DR: In this paper, the authors explore the unique public services challenges that arise in libraries that specialize in a particular subject, i.e., special libraries, special challenges, and special challenges.
Abstract: Column description Special Libraries, Special Challenges is a column dedicated to exploring the unique public services challenges that arise in libraries that specialize in a particular subject, s
TL;DR: In this paper, the authors identify several common strategies that libraries, especially public and academic libraries, are employing to support their patrons who are veterans, as well as distinctions in strategy according to library type.
Abstract: Veterans are a unique population that can be found in libraries across the United States. Libraries of all types are developing new approaches to the veterans in their patron populations in the wake of the wars in Iraq and Afghanistan. This study identifies several common strategies that libraries, especially public and academic libraries, are employing to support their patrons who are veterans, as well as distinctions in strategy according to library type. It further explores whether libraries are relying upon library staff who are veterans when developing services and programming for patrons who are veterans.
TL;DR: The Special Libraries, Special Challenges (SLDC) column as mentioned in this paper explores the unique public services challenges that arise in libraries that specialize in a particular subject, such as law, medicine, business, and so forth.
Abstract: Column description. Special Libraries, Special Challenges is a column dedicated to exploring the unique public services challenges that arise in libraries that specialize in a particular subject, such as law, medicine, business, and so forth. In each column, the author will discuss public service dilemmas and opportunities that arise in special libraries. Special or subject-matter librarians interested in authoring a piece for this column are invited to contact Ilana Stonebraker at stonebraker@purdue.edu.This column is written by Heather Howard. Heather Howard is Assistant Professor, Business Information Specialist at Purdue University Libraries. She holds a MLS from the Indiana University—Purdue University Indianapolis.
TL;DR: The authors examines how librarians can employ different teaching strategies to best engage different types of learners in the library classroom, and presents a variety of ideas, theories, and techniq...
Abstract: This book examines how librarians can employ different teaching strategies to best engage different types of learners in the library classroom. It contains a variety of ideas, theories, and techniq...
TL;DR: In this article, the authors examine current and developing technology topics in libraries, focusing on creative uses of technology, introductions to new technologies, and new technologies' applications in libraries.
Abstract: Column description. The Technology column examines current and developing technology topics in libraries. The column’s focus is creative uses of technology, introductions to new technologies, and c...
TL;DR: The Future Voices in Public Services column as mentioned in this paper is a forum for graduate students in library and information science programs to discuss key issues in academic library public services, to envision what they feel librarians in public service have to offer to academia, to tell us their visions for the profession, or to share research being conducted in library schools.
Abstract: Column description. The Future Voices in Public Services column is a forum for graduate students in library and information science programs to discuss key issues in academic library public services, to envision what they feel librarians in public service have to offer to academia, to tell us their visions for the profession, or to share research being conducted in library schools. We hope to provide fresh perspectives from those entering our field, in both the United States and other countries. Interested faculty of graduate library and information science programs, who would like their students’ ideas represented in these pages, are invited to contact Miriam L. Matteson.
TL;DR: In this paper, the authors present new challenges and opportunities in the context of the online learning environment, and therefore are confronted with the urgent need for librarians to adapt and adapt to the changing educational landscape.
Abstract: As the educational landscape changes, librarians are now facing new challenges and opportunities in the context of the online learning environment, and therefore are confronted with the urgent need...
TL;DR: Research shows desktop computing—especially high-quality desktop computing)—appears to still have a role in academic libraries even in the mobile technology age.
Abstract: Academic libraries are spending considerable time and study on redesigning spaces. The use of technology is often an important part of these redesigned spaces. The space redesign goals at F.D. Bluford Library focus on creating open, activity-promoting, colorful spaces that are designed to be attractive to students. The goals also focus on implementing hybrid spaces that allow students to work alone or in groups, with support for mobile technologies like laptops or tablets. The space redesign goals focus on upgrading the quality of desktops available but reducing the number of desktops. This study examines the question “Does our library renovation significantly change computer use in the redesigned area?” Key findings include that, in defiance of expectations, there is no significant decrease in desktop usage despite the decreased number of computers. However, findings show there is a significant difference in tablet use, despite tablet-friendly spaces and charging options. Surprisingly, our students use f...
TL;DR: This chapter has some inspiring examples, and getting these examples up front could create more enthusiasm than the more pragmatic chapters, as librarians working with Millenials would be wise to consider gamification.
Abstract: In order to fully understand and meet student learning needs, librarians need to assess not only the impact of library instruction, but also how library spaces contribute to student learning. With ...
TL;DR: In this article, the authors explore the unique public services challenges that arise in libraries that specialize in a particular subject, such as special libraries, special challenges, and special libraries' special challenges.
Abstract: Column description. Special Libraries, Special Challenges is a column dedicated to exploring the unique public services challenges that arise in libraries that specialize in a particular subject, s...
TL;DR: In this article, the authors present a unique aspect of the role of public libraries in communities large and small and make a valuable addition to a growing body of literature that re-imagines the public library in community life.
Abstract: explicit criteria for inclusion of libraries and their local access programs, and what a “collection all around” actually looks like. On that note, at times, the author goes into such detail that the book almost can be deemed a blueprint for development and implementation of local access programming for any public library. A useful feature is that the book gives honest profiles of libraries that have adopted such practices, fully noting both successes and challenges. The book presents a unique aspect of the role of libraries in communities large and small and makes a valuable addition to a growing body of literature that re-imagines the role of the public library in community life. As such, it deserves to be included in any collection pertaining to public librarianship.
TL;DR: In this article, the marketing column features essays about a variety of creative and innovative marketing strategies used to highlight collections or promote services in all types of libraries, including collections, collections, and services.
Abstract: Column description. The Marketing column features essays about a variety of creative and innovative marketing strategies used to highlight collections or promote services in all types of libraries....