Journal ArticleDOI
A firm-level framework for planning electronic commerce information systems infrastructure
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The framework emphasizes the significance of framework components and their interrelationships to planning an ECIS infrastructure and aims to draw management attention to issues and opportunities associated with the six components of the framework.Abstract:
Many firms fail to properly plan their electronic commerce information systems (ECIS) infrastructure before embarking on electronic commerce. Poor planning is often attributed to lack of a framework. Most of the frameworks used for information systems planning were developed before the recent surge of electronic commerce. Each of these frameworks emphasizes one aspect or theme of the business. In the context of E-commerce, a firm-level framework is needed that integrates several themes and recent concepts from the discipline of information systems (IS). The six components are organizational E-commerce strategy, business processes transformation, information technology management, information management, customer management, and organizational knowledge management. The framework emphasizes the significance of framework components and their interrelationships to planning an ECIS infrastructure. The main objective of the framework is to draw management attention to issues and opportunities associated with the six components of the framework. An illustrative approach is outlined to develop a method based on the framework. Firms can use the framework to develop a customized method for their ECIS infrastructure planning.read more
Citations
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Journal ArticleDOI
Measuring e-Commerce Success: Applying the DeLone & McLean Information Systems Success Model
TL;DR: The DeLone & McLean Information Systems Success Model can be adapted to the measurement challenges of the new e-commerce world and the six dimensions of the updated model are a parsimonious framework for organizing the e- commerce success metrics identified in the literature.
Journal ArticleDOI
A literature review and classification of electronic commerce research
Eric W.T. Ngai,F. K. T. Wat +1 more
TL;DR: This review will provide a source for anyone interested in EC research and help simulate further interest and show that an increasing volume of EC research has been conducted for a diverse range of areas.
Journal ArticleDOI
Contextual Marketing and Customer-Orientation Strategy for E-Commerce: An Empirical Analysis
Xueming Luo,Mojtaba Seyedian +1 more
TL;DR: The study finds that the influence of contextual marketing and customer-orientation strategy on site satisfaction is moderated by the perceived complexity of the site design but not by consumer privacy concerns.
Journal ArticleDOI
Making sense of the e-supply chain landscape: an implementation framework
TL;DR: This paper develops a framework that captures various approaches to supply chain implementation for different supply chain requirements and draws on research in a wide variety of areas, discussions with professionals who were involved in creating e-supply chain systems, and a detailed study of two companies that recently installed e- supply chain systems.
Journal ArticleDOI
A framework for information systems planning for e‐business
Somendra Pant,T. Ravichandran +1 more
TL;DR: An e‐business architecture planning model is developed by identifying 12 generic e‐ business models and three axes on which drivers of the information architecture needs of e-business firms fall.
References
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TL;DR: The essence of strategy formulation is coping with competition as mentioned in this paper... Yet it is easy to view competition too narrowly and too pessimistically, while one sometimes hears executives complaining to the contrary, intense competition in an industry is neither coincidence nor bad luck.