Journal ArticleDOI
Crossing the Quality Chasm: A New Health System for the 21st Century
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This article is published in JAMA.The article was published on 2002-02-06. It has received 1290 citations till now. The article focuses on the topics: Quality (business).read more
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Measuring patient-centered communication in patient-physician consultations: theoretical and practical issues.
Ronald M. Epstein,Peter Franks,Kevin Fiscella,Cleveland G. Shields,Sean Meldrum,Richard L. Kravitz,Paul R. Duberstein +6 more
TL;DR: Nine areas for improvement in measuring patient-centered communication are proposed: developing theory-based operational definitions of PCC, clarifying what is being measured, validating of instruments, and examining pathways and mediators of links between PCC and outcomes.
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The Science of Improvement
TL;DR: Recent controversies about the evaluation of rapid response teams provide a case in point and show the importance of adjusting research methods to fit research questions.
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The dissemination and implementation of evidence-based psychological treatments. A review of current efforts.
TL;DR: Current leading efforts at the national, state, and individual treatment developer levels to integrate evidence-based interventions into service delivery settings are reviewed in the context of the accumulated wisdom of dissemination and implementation science and of methods for assessment of outcomes for training efforts.
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Patient-Centered Care and Outcomes: A Systematic Review of the Literature
TL;DR: A systematic review of the PCC literature found mixed relationships between PCC and clinical outcomes, that is, some studies found significant relationships between specific elements of P CC and outcomes but others found no relationship.
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A compilation of strategies for implementing clinical innovations in health and mental health.
Byron J. Powell,J. Curtis McMillen,Enola K. Proctor,Chris Carpenter,Richard T. Griffey,Alicia C. Bunger,Joseph E. Glass,Jennifer L. York +7 more
TL;DR: This consolidated compilation can serve as a reference to stakeholders who wish to implement clinical innovations in health and mental health care and can facilitate the development of multifaceted, multilevel implementation plans that are tailored to local contexts.