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Patent

Customized presence information delivery

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TLDR
In this paper, the authors present a presence system capable of monitoring state information derived from a plurality of sources over any number of disparate networks and provide different views of presence for different subscribers to allow the user to control delivery and use of presence information.
Abstract
The present invention provides a presence system capable of monitoring state information derived from a plurality of sources over any number of disparate networks. The state information bears on the presence or availability of the user and may take many forms. Based on a profile provided by the user, the presence system evaluates the state information from one or more sources to create presence information to deliver to subscribers. The profile can define different categories of subscribers for which different presence information is provided. Based on available state information, the presence system can provide different views of presence for different subscribers to allow the user to control delivery and use of presence information. Accordingly, different subscribers may receive different presence information based on the same state information.

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Citations
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Audiovisual information management system

TL;DR: In this article, the authors describe a usage preferences description, describing preferences of a user with respect to the use of at least one of the audio, image, and video, where the description normally includes multiple preferences.
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TL;DR: In this article, the authors present a presence and availability system including an input (e.g., an interface) operable to receive an agent report from a context sensing agent in a host entity associated with a person, the agent report comprising presence information and the person having an address in an associated name space.
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TL;DR: In this paper, the authors present an approach to assemble and store presence items with names, attributes and values in a single presence set within a role having an associated authorization group of members that have the right to subscribe to the whole or part of the presence set of the same role.
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References
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Patent

Assignable associate priorities for user-definable instant messaging buddy groups

TL;DR: In this article, a unified messaging solution and services platform is provided by utilizing the features and capabilities associated with instant messaging to locate a registered user, query the user for a proposed message disposition, and coordinate services among a plurality of communication devices, modes, and channels.
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TL;DR: In this article, a server unit which can store and display the names and characteristics of experts and then rapidly assist in connecting the expert and consumer for real-time communication is proposed.
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Skill-Based Real-time Call Routing in Telephony Systems

TL;DR: A telephone call-routing system comprises an initial call-processing unit with a first telephone line adapted for receiving calls from customers, and includes a callrouting processor adapted for routing incoming calls to selected destinations; and a remote call-in center having a computerized telephony switch connected to a plurality of telephones at operator workstations and also connected by a first outside telephone line to a telephone network as discussed by the authors.
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TL;DR: The location independent personal telecommunications system of the present invention enables a subscriber to have a single personal telephone directory number as mentioned in this paper, which is a radio tracking system comprised of a number of radio base stations that monitor the subscriber's location by communicating with a personal communicator carried by the subscriber.
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