Journal ArticleDOI
Quality circle failure and how to avoid it
TLDR
In this article, the authors present the reasons why quality circles fail, including rejection of the concept by top management, uncertainties caused by redundancies and company restructuring, labour turnover, lack of cooperation from middle and first line management, failure by circle leaders to find enough time to organise meetings and circles running out of projects to tackle.About:
This article is published in European Management Journal.The article was published on 1985-06-01. It has received 14 citations till now. The article focuses on the topics: Quality circle & Trade union.read more
Citations
More filters
Journal ArticleDOI
Japanese total quality control, TQM, Deming's system of profound knowledge, BPR, Lean and Six Sigma: Comparison and discussion
TL;DR: In this article, the authors compare and discuss the evolution of six important management systems: Japanese Total Quality Control (JTQC), Total Quality Management (TQM), Deming's system of profound knowledge, Business Process Reengineering (BPR), Lean Thinking and Six Sigma.
Journal ArticleDOI
Relationships between total quality management and Six Sigma inside European manufacturing companies: a dedicated survey
TL;DR: In this article, the authors investigated the relationships between total quality management and Six Sigma as viewed by a sample of 176 European manufacturing companies and found that the two models are used alongside each other in manufacturing companies.
Journal ArticleDOI
Empirical Development of a Model of Performance Drivers in Organizational Change Projects
TL;DR: In this paper, the authors present the initial step in this project, the development of a descriptive model that provides the basis for the assessment of change projects and the analysis of interactions between key success factors and performance outcomes.
Posted Content
Triple Inaugural Address for the Rotating Chair for Research in Organisation and Management
TL;DR: In this article, the authors discuss the key aspects of this research, focusing on that which has stood the test of time and identify some of the quality management issues which need to be considered in the future.
Journal ArticleDOI
The key features of Japanese total quality control
TL;DR: In this article, the authors report the main findings of a mission of manufacturing executives to study total quality control (TQC) in six major Japanese companies and identify five main pillars of their TQC activities: policy deployment, organization and planning, education and training, involvement of every employee in quality improvement and day-to-day quality assurance and control.
References
More filters
Journal Article
Are Quality Circles Right for Your Company
Journal ArticleDOI
Quality circles in administration
TL;DR: In this paper, the authors describe some of the phenomena in administration which make application of the idea rather different, and explain the steps needed for successful implementation of QCs in administration.