Journal ArticleDOI
Recent developments in role theory
TLDR
Role theory is used to analyze various forms of social system as mentioned in this paper, and role concepts have generated a lot of research in recent years, including functional, symbolic interactionist, structural, organizational, and cognitive role theory.Abstract:
Role theory Concerns One of the most important features of social life, characteristic behavior patterns or roles. It explains roles by presuming that persons are members of social positions and hold expectations for their own behaviors and those of other persons. Its vocabulary and concerns are popular among social scientists and practitioners, and role concepts have generated a lot of research. At least five perspectives may be discriminated in recent work within the field: functional, symbolic interactionist, structural, organizational, and cognitive role theory. Much of role research reflects practical concerns and derived concepts, and research on four such concepts is reviewed: consensus, conformity, role conflict, and role taking. Recent developments suggest both centrifugal and integrative forces within the role field. The former reflect differing perspectival commitments of scholars, confusions and disagreements over use of role concepts, and the fact that role theory is used to analyze various forms of social system. The latter reflect the shared, basic concerns of the field and efforts by role theorists to seek a broad version of the field that will accommodate a wide range of interests.read more
Citations
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Critical service encounters: The employee's viewpoint
TL;DR: In service settings, customer satisfaction is often influenced by the quality of the interpersonal interaction between the customer and the contact employee as discussed by the authors, which can be identified as one of the most important factors for customer satisfaction.
Journal ArticleDOI
Constructing Professional Identity: The Role of Work and Identity Learning Cycles in the Customization of Identity Among Medical Residents
TL;DR: This article found that identity construction was triggered by work-identity integrity violations: an experienced mismatch between what physicians did and who they were, which were resolved through identity customization processes (enriching, patching, or splinting), which were part of interrelated identity and work learning cycles.
Journal ArticleDOI
Strategizing Throughout the Organization: Managing Role Conflict in Strategic Renewal
Steven W. Floyd,Peter J. Lane +1 more
TL;DR: In this paper, the authors explain when and where strategic role conflict occurs and how organizational controls may be used to alleviate it, and how to alleviate the role conflicts between individual managers and between roles.
Journal ArticleDOI
Why Do Parents Become Involved? Research Findings and Implications
Kathleen V. Hoover-Dempsey,Joan M. T. Walker,Howard M. Sandler,Darlene R. Whetsel,Christa L. Green,Andrew S. Wilkins,Kristen Closson +6 more
TL;DR: A decade ago, Walker et al. as mentioned in this paper proposed a model of the parental involvement process that focused on understanding why parents become involved in their children's education and how their involvement influences student outcomes.
Journal ArticleDOI
Classifying Managerial Responses to Multiple Organizational Identities
TL;DR: In this article, the authors examine the phenomenon of multiple organizational identities and suggest that they can be managed in organizations by changing the number of (identity plurality) or relationships among the identities.
References
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Book
Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research
Martin Fishbein,Icek Ajzen +1 more
Book
The psychology of personal constructs
TL;DR: In this paper, a reissue of George Kelly's classic work Personal Construct Psychology (PCP) is presented. And the implications of PCP for clinical practice are discussed. But the authors do not discuss the authorship of the book.
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The Social System
TL;DR: In the history of sociological theory, Talcott Parsons holds a very special place. as discussed by the authors presents a major scientific and intellectual advance towards the theory of action first outlined in his earlier work.