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Journal ArticleDOI

Risks in offshore IT outsourcing: A service provider perspective

TLDR
In this article, a case-based approach using the principles of grounded theory was used for studying the risks of offshore IT outsourcing relationships, and three broad categories of service provider risks emerged, namely, macroeconomic, relationship specific and project specific.
About
This article is published in European Management Journal.The article was published on 2009-12-01. It has received 100 citations till now. The article focuses on the topics: Service provider & Business service provider.

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Citations
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Journal ArticleDOI

Software development project success and failure from the supplier's perspective: A systematic literature review

TL;DR: In this paper, the authors consider software development project success and failure from the supplier's perspective, and identify three success criteria from the suppliers' perspective: customer satisfaction, short-term business benefits, and long-time business benefits.
Journal ArticleDOI

Contrasting risk perceptions of technology-based service innovations in inter-organizational settings

TL;DR: In this article, the importance of functional and financial risks in a B2B context and show that business customers' personal and psychological fears hinder their use of technology-based services.
Journal ArticleDOI

Prioritization of outsourcing risks from a systemic perspective

TL;DR: In this paper, a survey was designed by the authors and distributed to 2,500 outsourcing professionals from different organizations and the hypotheses were tested using the data from these surveys and the logic for forming the hypothesis is discussed for each hypothesis and so are the demographics of the respondents.
Journal ArticleDOI

A survey on the characteristics of projects with success in delivering client benefits

TL;DR: The software projects that were successful in delivering client benefits differed from the less successful ones in several ways, in particular, they applied benefit management practices during project execution, they avoided fixed-price contracts, they had less focus on low price in the selection of providers, and they applied the core agile practices - frequent delivery to the client and scope flexibility.
Journal ArticleDOI

Achieving offshore software development success: An empirical analysis of risk mitigation through relational norms

TL;DR: It is found that the norms of solidarity and flexibility reduced the negative effects shirking risk on offshore software development success, suggesting that client firms shall benefit by forming the right mode of relational norms to achieve offshore success.
References
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Book

Case Study Research: Design and Methods

Robert K. Yin
TL;DR: In this article, buku ini mencakup lebih dari 50 studi kasus, memberikan perhatian untuk analisis kuantitatif, membahas lebah lengkap penggunaan desain metode campuran penelitian, and termasuk wawasan metodologi baru.
Book

Discovery of Grounded Theory: Strategies for Qualitative Research

TL;DR: The Discovery of Grounded Theory as mentioned in this paper is a book about the discovery of grounded theories from data, both substantive and formal, which is a major task confronting sociologists and is understandable to both experts and laymen.
Journal ArticleDOI

Building theories from case study research

TL;DR: In this paper, the authors describe the process of inducting theory using case studies from specifying the research questions to reaching closure, which is a process similar to hypothesis-testing research.
Journal ArticleDOI

Basics of qualitative research : grounded theory procedures and techniques

TL;DR: In this article, the authors discuss the uses of literature and open coding techniques for enhancing theoretical sensitivity of theoretical studies, and give guidelines for judging a grounded theory study.
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