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Roles and knowledge management in online technology communities: an ethnography study

TLDR
This study based on an ethnographic analysis of two technical communities, identifies seven distinct roles: core organiser, experts, problem poser, implementer, integrator, institutionaliser, and philosopher, and the impact of each of the roles on knowledge management activities is discussed.
Abstract
The internet is a heterogeneous network of millions of computers that is continuously evolving. The interaction among people around the world on the internet has led to the formation of communities. Technical communities are groups who share a common interest in a technology. The literature on technology communities lacks a conceptual understanding of the roles of various players in the online community. An understanding of the different roles the members of the community assume at different phases, and the impact of the roles on knowledge management is crucial to manage and sustain such online technical communities. This study based on an ethnographic analysis of two technical communities, identifies seven distinct roles: core organiser, experts, problem poser, implementer, integrator, institutionaliser, and philosopher. The impact of each of the roles on knowledge management activities is discussed.

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스크린 위의 삶 = Life on the screen : identity in the age of the internet

Sherry Turkle, +1 more
TL;DR: In this paper, Sherry Turkle uses Internet MUDs (multi-user domains, or in older gaming parlance multi-user dungeons) as a launching pad for explorations of software design, user interfaces, simulation, artificial intelligence, artificial life, agents, virtual reality, and the on-line way of life.
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Personal Knowledge: Towards a Post-Critical Philosophy

TL;DR: Polanyi is at pains to expunge what he believes to be the false notion contained in the contemporary view of science which treats it as an object and basically impersonal discipline.
Journal ArticleDOI

An empirical study of the driving forces behind online communities

TL;DR: Several constructs related to the community organization as a social network are proposed and their interrelations are hypothesized in a general research framework to test the proposed model providing the most relevant antecedents of the project success.
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Bug fixing practices within Free/Libre open source software development teams

TL;DR: This article investigates the structure and the coordination practices adopted by development teams during the bug-fixing process, which is considered one of main areas of FLOSS project success.

Bug Fixing Practices within Free/Libre Open Source Software Development Teams.

TL;DR: In this paper, the authors investigate the structure and the coordination practices adopted by development teams during the bug-fixing process, which is considered one of main areas of FLOSS project success.
References
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Book

Situated Learning: Legitimate Peripheral Participation

TL;DR: This work has shown that legitimate peripheral participation in communities of practice is not confined to midwives, tailors, quartermasters, butchers, non-drinking alcoholics and the like.
Book

Communities of Practice: Learning, Meaning, and Identity

TL;DR: Identity in practice, modes of belonging, participation and non-participation, and learning communities: a guide to understanding identity in practice.
Book

Mind in society

Journal ArticleDOI

Knowledge of the Firm, Combinative Capabilities, and the Replication of Technology

TL;DR: In this paper, the authors argue that what firms do better than markets is the sharing and transfer of the knowledge of individuals and groups within an organization, and that knowledge is held by individuals but is also expressed in regularities by which members cooperate in a social community (i.e., group, organization, or network).
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