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Journal ArticleDOI

Social presence as a predictor of satisfaction within a computer‐mediated conferencing environment

TLDR
This paper examined how effective social presence is as a predictor of overall learner satisfaction in a text-based medium and found that social presence alone contributed about 60% of this variance, suggesting that it may be a very strong predictor of satisfaction.
Abstract
Based on the GlobalEd inter‐university computer conference, this study examined how effective “social presence” is as a predictor of overall learner satisfaction in a text‐based medium. The stepwise regression analysis converged on a three‐predictor model revealing that social presence (the degree to which a person is perceived as “real” in mediated communication), student perception of having equal opportunity to participate, and technical skills accounted for about 68% of the explained variance. Social presence alone contributed about 60% of this variance, suggesting that it may be a very strong predictor of satisfaction. Reliability data on the social presence scale is provided. The results also indicated that participants who felt a higher sense of social presence enhanced their socio‐emotional experience by using emoticons to express missing nonverbal cues in written form. These findings have implications for designing academic computer conferences where equal attention must be paid to desig...

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Journal ArticleDOI

Critical Inquiry in a Text-Based Environment: Computer Conferencing in Higher Education

TL;DR: It is suggested that computer conferencing has considerable potential to create a community of inquiry for educational purposes and should be used as a medium for this purpose.

Assessing Social Presence In Asynchronous Text-based Computer Conferencing

TL;DR: Garrison, Anderson, and Archer as mentioned in this paper developed a community of inquiry model that synthesizes pedagogical principles with the inherent instructional and access benefits of computer conferencing, and defined social presence as the ability of learners to project themselves socially and affectively into a community.
Journal ArticleDOI

Toward a more robust theory and measure of social presence: review and suggested criteria

TL;DR: A set of criteria and scope conditions are proposed to help remedy limitations in past theories and measures and to provide a contribution to a more robust theory and measure of social presence.
Journal ArticleDOI

Examining social presence in online courses in relation to students' perceived learning and satisfaction

TL;DR: The authors explored the role of social presence in online learning environments and its relationship to students' perceptions of learning and satisfaction with the instructor, and found that students with high overall perceptions of the social presence also scored high in terms of perceived learning and perceived satisfaction with instructor.
Journal ArticleDOI

Researching the Community of Inquiry Framework: Review, Issues, and Future Directions

TL;DR: Wethenus the findings from the CoI framework's literature review are examined to identify potential pathways for research and the opportunities for identifyingfactor moderate and/ororextend the relationship between the framework's componentsandonline course outcomes.
References
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Social psychological aspects of computer-mediated communication

TL;DR: In this paper, the authors explore how people participate in computer-mediated communication and how computerization affects group efforts to reach consensus, and they find that participants are more likely to report negative effects of computer mediated communication on their mental health.
Journal ArticleDOI

Interpersonal Effects in Computer-Mediated Interaction: A Relational Perspective

TL;DR: The authors examined the assumptions, methods, and findings of such research and suggested that negative relational effects are confined to narrow situational boundary conditions and that communicators develop individuating impressions of others through accumulated CMC messages based upon these impressions, users may develop relationships and express multidimensional relational messages through verbal or textual cues.
Journal ArticleDOI

Social psychological aspects of computer-mediated communication.

TL;DR: In this article, the authors explore how people participate in computer-mediated communication and how computerization affects group efforts to reach consensus, and they find that participants are more likely to report negative effects of computer mediated communication on their mental health.
Journal Article

Social Presence Theory and Implications for Interaction and Collaborative Learning in Computer Conferences

TL;DR: In this article, the authors examined whether social presence is largely an attribute of the communication medium or users' perception of the medium and concluded that the kind of interactions that take place between the participants, and the sense of community that is created during the conference, that will impact participants' perceptions of CMC as a social medium.
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