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Proceedings ArticleDOI

Socially translucent systems: social proxies, persistent conversation, and the design of “babble”

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TLDR
Loops, a project which takes this approach to supporting computer-mediated communication through structural and intemctive proper proper as persistence and a minimalist graphical representation of users and their activities that the authors call a social proxy is described.
Abstract
We take as our premise that it is possible and desirable to design systems that support social processes. We describe Loops, a project which takes this approach to supporting computer-mediated communication (CMC) through structural and intemctive properties such as persistence and a minimalist graphical representation of users and their activities that we call a social proxy. We discuss a prototype called Babble that has been used by our group for over a year, and has been deployed to six other groups at the Watson labs for about two months. We describe usage experiences, lessons learned, and next steps.

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Journal ArticleDOI

Social translucence: an approach to designing systems that support social processes

TL;DR: A vision of knowledge communities, conversationally based systems that support the creation, management and reuse of knowledge in a social context, is developed and it is suggested that they have three characteristics—visbility, awareness, and accountability—which enable people to draw upon their experience and expertise to structure their interactions with one another.
Journal ArticleDOI

Sociability and usability in online communities: Determining and measuring success

TL;DR: This paper begins to identify some key determinants of sociability and usability that help to determine their success on the basis of obvious measures and some less obvious measures.
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The intellectual challenge of CSCW: the gap between social requirements and technical feasibility

TL;DR: It is argued that there is an inherent gap between the social requirements of CSCW and its technical mechanisms and that the challenge of the social-technical gap creates an opportunity to refocus CSCw.
OtherDOI

Computer‐Mediated Discourse

TL;DR: The study of computer-mediated discourse (henceforth CMD) is a specialization within the broader interdisciplinary study ofComputer-mediated communication (CMC), distinguished by its focus on language and language use in computer networked environments, and by its use of methods of discourse analysis to address that focus.
Journal ArticleDOI

Transcending the individual human mind—creating shared understanding through collaborative design

TL;DR: Challenges are identified that are seen as the limiting factors for future collaborative human-computer systems and the Envisionment and Discovery Collaboratory is introduced as an integrated physical, and computational environment addressing some of these challenges.
References
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Proceedings ArticleDOI

Edit wear and read wear

TL;DR: Two applications are described that illustrate the idea of computational wear in the domain of document processing by graphically depicting the history of author and reader interactions with documents by offering otherwise unavailable information to guide work.