Open AccessJournal Article
The process-oriented organisation: a holistic view: developing a framework for business process orientation maturity
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TLDR
A framework for identifying characteristics of Business Process Orientation is defined and a valid tool for measuring the degree of BusinessProcess Orientation (BPO) of an organisation is provided based on empirical research in 30 international organisations.Abstract:
Processes are the core of organisations. Business Process Management (BPM) argues organisations can gain competitive advantage by improving and innovating their processes through a holistic process-oriented view. An organisation can be more or less process-oriented depending on their experience in applying process thinking for better results. The aim of this paper is to define a framework for identifying characteristics of Business Process Orientation and to provide a valid tool for measuring the degree of Business Process Orientation (BPO) of an organisation based on empirical research in 30 international organisations. A holistic view on integrated process management and change is taken as a starting point.read more
Citations
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Journal ArticleDOI
Maturity Models in Business Process Management
TL;DR: BPM maturity models provide limited guidance for identifying desirable maturity levels and for implementing improvement measures, and the design principles for a prescriptive use are hardly met.
Journal ArticleDOI
The effects of process orientation: a literature review
TL;DR: Positive effects of PO are clearly more often reported than negative effects, and it might be the case that popular press and case studies tend to report positive effects more often thannegative effects.
Journal ArticleDOI
A global investigation of key turning points in business process maturity
Kevin McCormack,Jurgen Willems,Joachim Van den Bergh,Dirk Deschoolmeester,P Willaert,Mojca Indihar Štemberger,Rok Škrinjar,Peter Trkman,Marcelo Ladeira,Marcos Paulo Valadares de Oliveira,Vesna Bosilj Vukšić,Nikola Vlahović +11 more
TL;DR: The results of research into the precedence of the maturity factors, or key turning points in business process maturity (BPM) implementation efforts are reported on.
Journal ArticleDOI
Business process maturity models : A systematic literature review
TL;DR: The current state of research on BPM maturity is in its early phases, and academic literature lacks methodical applications of many mainstream BPMMs that have been proposed.
Journal ArticleDOI
Culture in business process management: a literature review
Jan vom Brocke,Theresa Sinnl +1 more
TL;DR: A framework on culture's role in BPM is developed and areas for future research are revealed as evidence that culture is still a widely under‐researched topic in B PM.
References
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TL;DR: The first limited distribution edition of this groundbreaking book was published in September 2002, and subsequently designed for "fast track" reads by either business or technology readers The business impact is covered in the first 197 pages as mentioned in this paper.
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