The trusted general manager and business unit performance: empirical evidence of a competitive advantage
TLDR
In this paper, the authors empirically examined the relationship between trust for a business unit's general manager and organizational performance and found that trust was significantly related to sales, profits and employee turnover in the restaurant industry.Abstract:
Employee trust for the general manager is proposed as an internal organizational characteristic that provides a competitive advantage for the firm. This paper empirically examines the relationship between trust for a business unit's general manager and organizational performance. Trust was found to be significantly related to sales, profits and employee turnover in the restaurant industry. Managers who were either more or less trusted differed significantly in perceptions of their ability, benevolence and integrity. Copyright © 2000 John Wiley & Sons, Ltd.read more
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An Integrative Model of Organizational Trust: Past, Present, and Future
TL;DR: A considerable amount of research has examined trust since the 1995 publication of as discussed by the authors, and a number of the critical issues that we addressed and provided clarifications and extensions of the topics of levels of analysis, time, control systems, reciprocity, and measurement.
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The Role of Trust in Organizational Settings
Kurt T. Dirks,Donald L. Ferrin +1 more
TL;DR: In this article, the authors explore two fundamentally different models that describe how trust might have positive effects on attitudes, perceptions, behaviors, and performance outcomes within organizational settings, and discuss the conditions under which each of the models is most likely to be applicable.
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Trust, trustworthiness, and trust propensity: A meta-analytic test of their unique relationships with risk taking and job performance.
TL;DR: This meta-analysis of 132 independent samples summarized the relationships between the trust variables and both risk taking and job performance and revealed that the trustworthiness dimensions also predicted affective commitment, which had unique relationships with the outcomes when controlling for trust.
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Strategic entrepreneurship: entrepreneurial strategies for wealth creation
TL;DR: In this paper, the authors explore strategic entrepreneurship in several important organizational domains to include external networks and alliances, resources and organizational learning, innovation and internationalization, and integrate, extend and test theory and research from entrepreneurship and strategic management in new ways such as creative destruction (discontinuities), resource-based view, organizational learning and transaction costs.
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Family Governance and Firm Performance: Agency, Stewardship, and Capabilities:
TL;DR: In this paper, the authors examine the nature of family businesses in an attempt to explain why some seem to do so well and others so poorly, and draw conclusions about the drivers that make some family businesses great competitors, while leaving others at a disadvantage.
References
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Comparative fit indexes in structural models
TL;DR: A new coefficient is proposed to summarize the relative reduction in the noncentrality parameters of two nested models and two estimators of the coefficient yield new normed (CFI) and nonnormed (FI) fit indexes.
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An Integrative Model Of Organizational Trust
TL;DR: In this paper, a definition of trust and a model of its antecedents and outcomes are presented, which integrate research from multiple disciplines and differentiate trust from similar constructs, and several research propositions based on the model are presented.
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Not So Different After All: A Cross-Discipline View Of Trust
TL;DR: In this article, the authors adopt a multidisciplinary view of trust within and between firms, in an effort to synthesize and give insight into a fundamental construct of organizational science, while recognizing that the differing meanings scholars bring to the study of trust also can add value.