Open AccessJournal Article
Total quality management.
Reads0
Chats0
TLDR
Developing and delivering high quality products and services means that you are doing things correctly from the beginning, and as a consequence you are reducing the need for additional services, from verification to warranty.Abstract:
THE NEED FOR QUALITY The first thing that we need to consider, in any organization, is that quality is the most important thing. The quality of your work defines you. Whoever you are, Whatever you do, I can find the same products and services cheaper somewhere else. But your quality is your signature. Developing and delivering high quality products and services means that you are doing things correctly from the beginning. As a consequence, you are reducing the need for additional services, from verification to warranty.read more
Citations
More filters
Book
Strength is Ignorance - Slavery is Freedom: Managing Culture in Modern Organizations
TL;DR: In this paper, the authors expose the dark side of the corporate culture project by drawing attention to the subjugating and totalitarian implications of its excellence/quality prescriptions, drawing parallels with the philosophy of control favoured by the Party in Orwell's Nineteen Eighty-Four.
Journal ArticleDOI
Supply management orientation and supplier/buyer performance
TL;DR: In this paper, the impact of a supply management orientation (SMO) on the suppliers' operational performance and buyers' competitive priorities (cost, quality, delivery, flexibility) are tested using a confirmatory structural equation modeling approach.
Book
Integrated Solid Waste Management: A Life Cycle Inventory
TL;DR: The IWM-2 -A User's Guide WM-2: a life cycle inventory model for integrated waste management is presented in this paper, along with a user's guide.
Journal ArticleDOI
Contingency research in operations management practices
Rui Sousa,Christopher A. Voss +1 more
TL;DR: In order to increase the understanding of patterns of use of operations management practices, OM scholars need to study in more depth the process of selection of OM best practices by organizations, and put forward a framework to underpin such research integrating contingency theory and other theoretical perspectives.
Journal ArticleDOI
Firm characteristics, total quality management, and financial performance
TL;DR: The authors used a sample of quality award winners to empirically test hypotheses that relate changes in operating income associated with effective implementation of total quality management (TQM) to various firm characteristics.
References
More filters
Book
Strength is Ignorance - Slavery is Freedom: Managing Culture in Modern Organizations
TL;DR: In this paper, the authors expose the dark side of the corporate culture project by drawing attention to the subjugating and totalitarian implications of its excellence/quality prescriptions, drawing parallels with the philosophy of control favoured by the Party in Orwell's Nineteen Eighty-Four.
Journal ArticleDOI
Supply management orientation and supplier/buyer performance
TL;DR: In this paper, the impact of a supply management orientation (SMO) on the suppliers' operational performance and buyers' competitive priorities (cost, quality, delivery, flexibility) are tested using a confirmatory structural equation modeling approach.
Book
Integrated Solid Waste Management: A Life Cycle Inventory
TL;DR: The IWM-2 -A User's Guide WM-2: a life cycle inventory model for integrated waste management is presented in this paper, along with a user's guide.
Journal ArticleDOI
Contingency research in operations management practices
Rui Sousa,Christopher A. Voss +1 more
TL;DR: In order to increase the understanding of patterns of use of operations management practices, OM scholars need to study in more depth the process of selection of OM best practices by organizations, and put forward a framework to underpin such research integrating contingency theory and other theoretical perspectives.
Journal ArticleDOI
Firm characteristics, total quality management, and financial performance
TL;DR: The authors used a sample of quality award winners to empirically test hypotheses that relate changes in operating income associated with effective implementation of total quality management (TQM) to various firm characteristics.