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Showing papers in "Journal of Operations Management in 2001"


Journal ArticleDOI
TL;DR: In this article, the authors investigated supplier and customer integration strategies in a global sample of 322 manufacturers and found that the widest degree of arc of integration with both suppliers and customers had the strongest association with performance improvement.

2,423 citations


Journal ArticleDOI
TL;DR: In this article, the authors argue that many supply networks emerge rather than result from purposeful design by a singular entity and that the emergent patterns in a supply network can much better be managed through positive feedback, which allows for autonomous action.

1,373 citations


Journal ArticleDOI
TL;DR: In this article, the authors investigate the compatibility of the practices in these three programs and find that manufacturing performance is associated with the level of implementation of both socially-and technically-oriented practices of the three programs.

1,137 citations


Journal ArticleDOI
TL;DR: The authors used a sample of quality award winners to empirically test hypotheses that relate changes in operating income associated with effective implementation of total quality management (TQM) to various firm characteristics.

579 citations


Journal ArticleDOI
TL;DR: In this paper, a review of the literature on postponement dates back to 1965 and puts it in a systematic framework, identifying opportunities for integration and cross-fertilization between research papers in disciplines such as logistics and operations management and between the variety of research methods used.

540 citations


Journal ArticleDOI
TL;DR: In this article, the authors examined the relationship between purchasing integration and manufacturing performance and found that increased investments in purchasing integration were observed to lead to higher performance returns from investments in buying practices.

490 citations


Journal ArticleDOI
TL;DR: In this article, the authors investigated the relationship between Total Productive Maintenance (TPM) and manufacturing performance (MP) through Structural Equation Modeling (SEM) and found that TPM has a positive and significant relationship with low cost, high levels of quality, and strong delivery performance.

425 citations


Journal ArticleDOI
TL;DR: In this paper, the authors used survey responses from executives at 95 JIT-practicing firms to better understand the benefits that firms have experienced through JIT adoption, and whether a more comprehensive implementation is worthwhile.

397 citations


Journal ArticleDOI
TL;DR: In this article, the authors developed a set of measures of purchasing's competitive priorities, including unidimensionality, convergent validity, discriminant validity, and reliability, which satisfy key measurement criteria.

360 citations


Journal ArticleDOI
TL;DR: It appears that the 50% rule for buffer sizing may lead to a serious overestimation of the required buffer protection, and regularly updating the baseline schedule and the critical chain provides the best intermediate estimates of the final project duration and yields the smallestfinal project duration.

341 citations


Journal ArticleDOI
TL;DR: This paper attempted to test and extend one of the most influential OM configurations, Miller and Roth's [Management Science 40 (1994) 285] taxonomy of manufacturing strategies, and found no evidence of the two underlying dimensions of manufacturing strategy that they called market scope and differentiation.

Journal ArticleDOI
TL;DR: In this article, the authors describe mass customization and provide a framework to understand the relationships among time-based manufacturing practices, mass customization, and value to the customer, which involves the development of an instrument to measure mass customization.

Journal ArticleDOI
TL;DR: In this article, the authors empirically test the causal relationships in the Baldrige National Quality Award (MBNQA) Health Care Pilot Criteria using data from 220 US hospitals.

Journal ArticleDOI
TL;DR: It is concluded that appropriate adaptations to the Baldrige framework have been made over the years, and the implications for practitioners are described, in terms of critical success factors, and recommendations for further minor modifications are made.

Journal ArticleDOI
TL;DR: In this article, a stratified sample of large and small, service and manufacturing firms was constructed, followed by random assignment to one of four survey technologies: mail, fax, PC disk-by-mail and Web-page survey (combined with e-mail notification).

Journal ArticleDOI
TL;DR: In this article, the authors investigate the effect of concurrent engineering practices on product innovation, quality, and premium price capabilities in a sample of 244 firms and find that firms that experience a high technological and product change in their environment are using more CE practices, while firms that display elevated quality levels excel in their premium pricing capabilities.

Journal ArticleDOI
TL;DR: In this article, the authors explore the association between implementation of cooperative purchasing/supplier relationships, internal service quality, and an organization's ability to provide quality products and services to its customers.

Journal ArticleDOI
TL;DR: In this article, a model is developed and tested to determine whether the use of JIT purchasing reduces logistics costs for both suppliers and buyers, and the results indicate that JIT buying directly reduces costs only for buyers.

Journal ArticleDOI
TL;DR: In this paper, the authors identify technological, global and workforce trends that will affect the formulation and implementation of manufacturing strategy in the next decade and describe several theories from economics, sociology, and psychology.

Journal ArticleDOI
TL;DR: In this article, a research model based on procedural justice and strategic information management literature is proposed to represent the phenomenon of alignment between the organizational and manufacturing strategies rather than directly, and the role of both influence and involvement in achieving better business performance is examined.

Journal ArticleDOI
TL;DR: In this paper, a cross-sectional empirical study was conducted to investigate the interrelationships among these constructs and found that higher levels of both employees' motivation/vision and organizational learning positively affect perceived service quality.

Journal ArticleDOI
TL;DR: A 10-year update on the rankings of perceived relevance and quality of selected Production and Operations Management (POM) journals that was reported by Barman et al. as discussed by the authors showed some changes in the perceptions of journals over the past decade.

Journal ArticleDOI
TL;DR: In this paper, the authors examined the relationship between the business environment and the operations strategy choices made by firms in Ghana, and found that the two strongest factors that influence the degree of emphasis placed on operation strategy choices are perceived business costs and competitive hostility.

Journal ArticleDOI
TL;DR: In this paper, the authors explored if quality management practices are different among suppliers whose performance is rated high, medium, or low by a common buying company and identified which specific practices contribute to the differences.

Journal ArticleDOI
TL;DR: It is found that different process environments tend to align advanced manufacturing technology investments in distinct profiles, which are associated with superior performance, and deviations from these ‘ideal’ profiles are shown to have a negative impact on manufacturing performance.

Journal ArticleDOI
TL;DR: In this paper, the authors examined the relationship between knowledge and financial performance and found that knowledge completely mediates the effects of context on financial performance. But they also found that the context variables impact knowledge and knowledge impacts financial performance, but context variables have no direct effect on financial performances, while knowledge appears to shield the firm from demand unpredictability.

Journal ArticleDOI
TL;DR: In this paper, a conceptual framework and method for determining the extent of service product and process attribute standardization versus customization in these settings is presented. And the authors evaluate the effects of competitors adopting their revenue maximizing strategy both independently of each other and simultaneously while assuming the size of the market is viewed as a zero sum game.

Journal ArticleDOI
TL;DR: The empirical results suggest that the effective implementation and practice of SPC would create more enriched jobs for process operators that lead to higher levels of work motivation and job satisfaction.

Journal ArticleDOI
TL;DR: In this article, the authors examined the relationship between organizational experience and productivity in a professional service organization and found that organizational experience is associated with productivity improvements, while information technology which merely documents or collects information is not.

Journal ArticleDOI
TL;DR: An empirical comparison of two configuration-based typologies: the Product–process matrix and the more recent generic manufacturing strategies model is reported on, suggesting that the generic manufacturing strategy model has merit but deserves further empirical and theoretical attention.