Journal ArticleDOI
Training end users: an exploratory study
R. Ryan Nelson,Paul H. Cheney +1 more
Reads0
Chats0
TLDR
In this paper, a conceptual model of how training can impact the acceptance of information systems within the organization is presented and empirically evaluated via an extensive field study of 100 middle-and upper-level managers from 20 companies.Abstract:
This article presents and empirically evaluates a conceptual model of how training can impact the acceptance of information systems within the organization. Specifically, the training of end users is explored via an extensive field study of 100 middle- and upper-level managers from 20 companies. The results indicate that (1) a positive relationship exists between the computer-related training an individual receives and his/her computer-related ability, and (2) a positive relationship exists between the computer-related ability of an end user and his/her acceptance of information systems products and technologies.read more
Citations
More filters
Journal ArticleDOI
Perceived usefulness, perceived ease of use, and user acceptance of information technology
TL;DR: In this article, the authors developed and validated new scales for two specific variables, perceived usefulness and perceived ease of use, which are hypothesized to be fundamental determinants of user acceptance.
Journal ArticleDOI
Personal computing acceptance factors in small firms: a structural equation model
TL;DR: The findings indicate that perceived ease of use is a dominant factor in explaining perceived usefulness and system usage, and that perceived usefulness has a strong effect on system usage.
Journal ArticleDOI
Creation of favorable user perceptions: exploring the role of intrinsic motivation
TL;DR: Two studies were conducted to compare a traditional training method with a training method that included a component aimed at enhancing intrinsic motivation, and the results strongly favored the use of an intrinsic motivator during training.
Journal ArticleDOI
A comprehensive conceptualization of post-adoptive behaviors associated with information technology enabled work systems
TL;DR: It is argued that organizations need aggressive tactics to encourage users to expand their use of installed IT-enabled work systems and offered a comprehensive research model aimed both at coalescing existing research on post-adoptive IT use behaviors and at directing future research on those factors that influence users to exploit and extend the functionality built into IT applications.
Journal ArticleDOI
Testing the determinants of microcomputer usage via a structural equation model
TL;DR: The tested conceptual model confirms the effects of individual, organizational, and system characteristics on perceived ease of use and perceived usefulness and confirms the importance of EUC support and management support, as well as the need for designing mechanisms to improve user perceptions of microcomputers.
References
More filters
Journal ArticleDOI
The measurement of user information satisfaction
TL;DR: In this paper, a survey of production managers is used to provide additional support for the instrument, eliminate scales that are psychometrically unsound, and develop a standard short form for use when only an overall assessment of information satisfaction is required and survey time is limited.
Book
Building Effective Decision Support Systems
Ralph H. Sprague,Eric D. Carlson +1 more
TL;DR: Only for you today!
Journal ArticleDOI
Key issues in information systems management
TL;DR: The second in a series of such studies conducted by the Society for Information Management and the MIS Research Center at the University of Minnesota as mentioned in this paper revealed the expected in some areas and revealed surprises in other areas.