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User-perceived quality of interactive systems

W. Dzida, +2 more
- pp 188-195
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TLDR
Categories are identified by factor analysis and represent a dimensional concept of the quality of interactive systems as perceived by its users, which describes essential user requirements.
Abstract
User-perceived quality of interactive systems is defined in terms of statistically non-overlapping categories, so-called dimensions or factors. Categories are identified by factor analysis and represent a dimensional concept of the quality of interactive systems as perceived by its users. Each category describes essential user requirements.This paper reports on a method and some initial results in the analysis of user-perceived quality of interactive systems. It is based on research work described in more detail elsewhere7.The methodology of approach is suitable for software requirements definition and human factors engineering.

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References
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Proceedings ArticleDOI

Quantitative evaluation of software quality

TL;DR: The study reported in this paper provides for the first time a clear, well-defined framework for assessing the often slippery issues associated with software quality, via the consistent and mutually supportive sets of definitions, distinctions, guidelines, and experiences cited.
Journal ArticleDOI

Psychological complexity of computer programs: an experimental methodology

TL;DR: A series of experiments which have been conducted with the aim of establishing a suitable experimental methodology to measure those factors which make programs difficult to understand and maintain.
Journal ArticleDOI

On a Dilemma of Comparative Factor Analysis: A Study of Factor Matching Based on Random Data.

TL;DR: One of the most important, but still inadequately resolved issues pertinent to factor analytically oriented research is that of matching factors from two or more independent studies as mentioned in this paper, which has been severely limited by a lack of equally powerful rotational methods for establishing identity of concepts across a series of researches.
Proceedings ArticleDOI

Quantitative measurement of program quality

TL;DR: In the absence of specific, applicable quantitative measurement tools there exists no means of defining the desired level of quality in a computer program, where quality is considered as something beyond correct program functioning, nor of ascertaining whether the desiredlevel has been achieved.
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