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Users' knowledge as a specific asset: the case of the valued added services
Eric Brousseau,Bertrand Quelin +1 more
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In this paper, the authors examined the value-added services (VAS) market and identified a number of firms involved in the VAS production, based on a statistical analysis of an original sample.Abstract:
This article examines the value-added services (VAS) market. The production of these services requires the cooperation of assets and competences owned by different categories of firms. The first part of the paper points out the nature of the services and identifies a number of firms which are involved in the VAS production. The second part of the paper is based on a statistical analysis of an original sample. Three classes of services are discriminated: enhanced communication services, dedicated services, and information services. Then, we focus our attention on the dedicated services. A detailed analysis of this category enables us to identify three sub-groups of services: specialized communication services, community services and on Une transaction services. Moreover the production of these dedicated services is driven by users. It is concluded that users have gained control over a wide segment of the VAS market because they own some specific competences and knowledge.read more
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Journal ArticleDOI
An analysis and synthesis of multiple correspondence analysis, optimal scaling, dual scaling, homogeneity analysis and other methods for quantifying categorical multivariate data
TL;DR: The notion of a duality diagram is introduced, and this diagram is used to synthesize the many superficially different methods into a single method for quantifying categorical multivariate data.
Journal ArticleDOI
Stratégies de coopération et formation d'un marché : les nouveaux services de télécommunication
Eric Brousseau,Bertrand Quelin +1 more
TL;DR: In this paper, the authors analyse les services de communication "a valeur ajoutee" which are constitues par l'assemblage de fonctions which relevent de la competence d'acteurs economiques differents.