Proceedings ArticleDOI
Volunteering personal information on the Internet: effects of reputation, privacy initiatives, and reward on online consumer behavior
Hock-Hai Teo,W. Wan,L. Li +2 more
- Vol. 8, pp 70181
Reads0
Chats0
TLDR
In this paper, the effects of reputation, fair information practices, and reward on the online consumer behavior of volunteering two types of personal information - demographic and personal identifiable information - on the Internet were examined.Abstract:
Internet has made it easier for firms to collect consumer information. However, consumers are reluctant to provide personal information or tend to provide false information online because of their concern of the privacy violation risks. Researchers have proposed several instruments to assuage consumers' privacy concern, and to induce them to provide personal information. However, the effectiveness and applicability of these instruments regarding firm's reputation have yet been sufficiently assessed. This study employed a 2*2*2 experimental design to examine the effects of reputation, fair information practices, and reward on the online consumer behavior of volunteering two types of personal information - demographic and personal identifiable information - on the Internet. Theoretical and practical implications of findings were drawn.read more
Citations
More filters
Journal ArticleDOI
Information privacy research: an interdisciplinary review
TL;DR: An interdisciplinary review of privacy-related research is provided in order to enable a more cohesive treatment and recommends that researchers be alert to an overarching macro model that is referred to as APCO (Antecedents → Privacy Concerns → Outcomes).
Journal ArticleDOI
Internet users' information privacy-protective responses: a taxonomy and a nomological model
Jai-Yeol Son,Sung S. Kim +1 more
TL;DR: The results indicate that some discernible patterns emerge in the relationships between the antecedents and the three groups of IPPR, which could enable researchers to analyze a variety of behavioral responses to information privacy threats in a fairly systematic manner.
Journal ArticleDOI
Determinants of Online Privacy Concern and Its Influence on Privacy Protection Behaviors Among Young Adolescents
TL;DR: This study identified determinants of young adolescents' level of privacy concerns, which, in turn, affects their resultant coping behaviors to protect privacy and implications of privacy education to protect online privacy among young adolescents were discussed.
Journal ArticleDOI
Toward an integrated framework for online consumer behavior and decision making process: A review
TL;DR: In this article, a comprehensive review of recent empirical studies dealing with online consumer behavior and decision-making processes is presented, and the findings show that student samples are prevalent among the studies identified and the research method is biased toward the survey method as opposed to experimentation.
Journal ArticleDOI
Blissfully ignorant: the effects of general privacy concerns, general institutional trust, and affect in the privacy calculus
TL;DR: An extension to the privacy calculus model is developed, arguing that the situation‐specific assessment of risks and benefits is bounded by (1) pre‐existing attitudes or dispositions, such as general privacy concerns or general institutional trust, and (2) limited cognitive resources and heuristic thinking.
References
More filters
Journal ArticleDOI
Trust and TAM in online shopping: an integrated model
TL;DR: Research on experienced repeat online shoppers shows that consumer trust is as important to online commerce as the widely accepted TAM use-antecedents, perceived usefulness and perceived ease of use, and provides evidence that online trust is built through a belief that the vendor has nothing to gain by cheating.
Journal ArticleDOI
An Examination of the Nature of Trust in Buyer–Seller Relationships:
TL;DR: In this paper, the authors integrate theory developed in several disciplines to determine five cognitive processes through which industrial buyers can develop trust of a supplier firm and its salesperson and their salesperson.
Journal ArticleDOI
Determinants of Long-Term Orientation in Buyer-Seller Relationships:
TL;DR: In this article, the authors consider the time orientation of a customer to select and use marketing tools that correspond to the time horizons of the customer, and show that insufficient understanding of customer's time orientation hinders the selection and use of marketing tools.
Journal ArticleDOI
Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations:
TL;DR: The role of trust between knowledge users and knowledge providers is investigated in this paper, where the kind of knowledge of special concern is formal market research, and users include marketing and non-marketing.
Book
Reputation: Realizing Value from the Corporate Image
TL;DR: The hidden value of a good reputation: going for the gold what's in a name? enlightened self-interest reputational capital the Midas touch shaping consistent images of pageants and horse races managing reputation as discussed by the authors.
Related Papers (5)
Volunteering personal information on the internet: Effects of reputation, privacy notices, and rewards on online consumer behavior
En Xie,Hock-Hai Teo,Wen Wan +2 more