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Journal ArticleDOI

You Have One Friend Request

Laura C. Hand, +1 more
- 01 Sep 2011 - 
- Vol. 33, Iss: 3, pp 362-382
TLDR
Local governments in the Phoenix metropolitan area have begun to create official government Facebook pages as an additional way to reach citizens as discussed by the authors, using social media at the local government level to reach out to citizens.
Abstract
Local governments in the Phoenix metropolitan area have begun to create official government Facebook pages as an additional way to reach citizens. Using social media at the local government level s...

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Citations
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Journal ArticleDOI

Connecting citizens and local governments? Social media and interactivity in major U.S. cities

TL;DR: This study examines the use of social networks and other interactive tools in the 75 largest U.S. cities between 2009 and 2011 and finds that one-way “push” strategies (Mergel, 2013a) predominate, although there are some signs of greater openness toward dialogue with citizens.
Journal ArticleDOI

The role of social media in local government crisis communications

TL;DR: In this article, the authors examined the adoption and use of social media tools for crisis communication and social media's part in managing a crisis in local government, using survey data collected from more than 300 local government officials from municipalities across the United States.
Journal ArticleDOI

Looking for Friends, Fans, and Followers? Social Media Use in Public and Nonprofit Human Services

TL;DR: In this article, the authors examine social media use among nonprofit organizations and county departments involved in the delivery of human services in a six-county area in south-central New York State.
Journal ArticleDOI

A critical examination of social media adoption in government: Introducing omnipresence

TL;DR: A critical examination of the way social media can increase capacity for engagement rather encourage collaboration, depending upon the way the tools are constructed is taken.
Journal ArticleDOI

A sentiment analysis of U.S. local government tweets: The connection between tone and citizen involvement

TL;DR: It is argued that positive tone is only one part of a successful social media interaction plan, and social media managers to actively manage platforms to use activities that spur participation.
References
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Book

Bowling Alone: The Collapse and Revival of American Community

TL;DR: Putnam as mentioned in this paper showed that changes in work, family structure, age, suburban life, television, computers, women's roles and other factors are isolating Americans from each other in a trend whose reflection can clearly be seen in British society.
Book

Power/Knowledge: Selected Interviews and Other Writings 1972-1977

TL;DR: The Eye of Power: A Discussion with Maoists as mentioned in this paper discusses the politics of health in the Eighteenth Century, the history of sexuality, and the Confession of the Flesh.
Journal ArticleDOI

Users of the world, unite! The challenges and opportunities of Social Media

TL;DR: A classification of Social Media is provided which groups applications currently subsumed under the generalized term into more specific categories by characteristic: collaborative projects, blogs, content communities, social networking sites, virtual game worlds, and virtual social worlds.
Journal ArticleDOI

A Ladder of Citizen Participation

TL;DR: Beskriver ulike grader av brukermedvirkning, og regnes som en klassiker innenfor temaet Brukermedveirkning og psykisk helsearbeid as discussed by the authors.
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