According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.

Out of the Crisis

Economic Control of Quality of Manufactured Product.

IEEE Transactions on Pattern Analysis and Machine Intelligence

The mechanistic and unified mechanics of cutting approaches to the prediction of forces in milling operations are briefly described and compared. The mechanistic approach is shown to depend on milling force coefficients determined from milling tests for each cutter geometry. By contrast the unified mechanics of cutting approach relies on an experimentally determined orthogonal cutting data base (i.e., shear angle, friction coefficient and shear stress), incorporating the tool geometrical variables, and milling models based on a generic oblique cutting analysis. It is shown that the milling force coefficients for all force components and cutter geometrical designs can be predicted from an orthogonal cutting data base and the generic oblique cutting analysis for use in the predictive mechanistic milling models. This method eliminates the need for the experimental calibration of each milling cutter geometry for the mechanistic approach to force prediction and can be applied to more complex cutter designs. This method of milling force coefficient prediction has been experimentally verified when milling Ti 6 Al 4 V titanium alloy for a range of chatter, eccentricity and run-out free cutting conditions and cutter geometrical specifications.

Prediction of Milling Force Coefficients From Orthogonal Cutting Data

Thermal cameras are passive sensors that capture the infrared radiation emitted by all objects with a temperature above absolute zero. This type of camera was originally developed as a surveillance and night vision tool for the military, but recently the price has dropped, significantly opening up a broader field of applications. Deploying this type of sensor in vision systems eliminates the illumination problems of normal greyscale and RGB cameras. This survey provides an overview of the current applications of thermal cameras. Applications include animals, agriculture, buildings, gas detection, industrial, and military applications, as well as detection, tracking, and recognition of humans. Moreover, this survey describes the nature of thermal radiation and the technology of thermal cameras.

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Thermal cameras and applications: a survey

It is generally acknowledged that organisations need to be innovative in order to survive and prosper. Some advocates of total quality management (TQM) have suggested that it provides the necessary platform for inculcating innovation in organisations. Intuitively, TQM components involving sound and effective practices on leadership, customer focus, relations with suppliers, employee inter‐relationships, information/communication systems and management of processes and products do appear to enable organisations develop culture of innovation. A robust TQM‐innovation relationship appears to be conceptually plausible, but little empirical evidence has so far been offered to support this proposition. In this paper, this relationship is explored. Empirical data were taken from a survey of 418 Australian manufacturing organisations. Structural equation modelling technique was used for statistical analysis. Results show that there is insufficient statistical evidence to suggest that TQM is related to innovation. There could well be a more complex relationship between these concepts.

Relationship between TQM and innovation: an empirical study

Purpose – While manufacturing organisations were early adopters of ISO 9000, lately, many service sector organisations have also pursued adoption. The aim of this paper is to compare the experiences with the standard of the two sectors.Design/methodology/approach – The research collected data from 149 service and 160 manufacturing organisations using a common survey measurement instrument.Findings – Results show that there are no statistically significant differences between the two groups in terms of time and cost of obtaining registration. Also, there are only small points of differences in motivation for registration and difficulties faced. There are greater differences between the groups in terms of benefits gained and management practices associated with the standard.Originality/value – These results provide interesting insights into how the two groups perceive and engage with the standard, how cross‐industry diffusion could be taking place, and the veracity of the claims made about the universal app...

ISO 9000 series of standards: comparison of manufacturing and service organisations

A comparative study of manufacturing practices and performance variables

Purpose – To develop a quality management (QM) measurement instrument that has sound psychometric properties and recognizes a key feature of the field, i.e. QM is currently characterized by three competing approaches: standards‐based; prize‐criteria; and, elemental implementation approaches.Design/methodology/approach – The three disparate approaches were analyzed to identify sets of key constructs and associated items. The assembled instrument was empirically validated through a survey of 418 Australian manufacturing organizations. A full set of reliability and validity tests were performed. Wherever applicable, confirmatory approach using structural equation modeling was used.Findings – The results of psychometric tests suggest that the constructs of the three approaches have good empirical support. In the manner in which the instrument is presented, it is possible to separately measure constructs related to each of the three approaches.Research limitations/implications – The measurement instrument has ...

Alan Smith

Papers

Relationship between TQM and innovation: an empirical study

ISO 9000 series of standards: comparison of manufacturing and service organisations

A comparative study of manufacturing practices and performance variables

An empirically validated quality management measurement instrument

An intelligent approach for cooling radiator fault diagnosis based on infrared thermal image processing technique