L
Lianping Ren
Researcher at Institute for Tourism Studies, Macao
Publications - 52
Citations - 539
Lianping Ren is an academic researcher from Institute for Tourism Studies, Macao. The author has contributed to research in topics: Tourism & Computer science. The author has an hindex of 8, co-authored 31 publications receiving 299 citations. Previous affiliations of Lianping Ren include Hong Kong Polytechnic University & Macau University of Science and Technology.
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Exploring customer experience with budget hotels: Dimensionality and satisfaction
TL;DR: In this article, the authors explored the dimensionality of customer experience with budget hotels and further examined the influencing factors for customer satisfaction, namely, tangible and sensorial experience, staff aspect, aesthetic perception, and location.
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Place attachment to pseudo establishments: An application of the stimulus-organism-response paradigm to themed hotels
Jia Sun,Po-Ju Chen,Po-Ju Chen,Lianping Ren,Erin Hui-Wen Shih,Caiwei Ma,Han Wang,Han Wang,Nhu-Hang Ha +8 more
TL;DR: In this article, the Mehrabian-Russell model was used to assess place attachment in the themed-hotel context and the Latent Dirichlet Allocation (LDA) was adopted to further verify key attributes in servicescapes.
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Experiential Learning in Hospitality Education Through a Service-Learning Project
TL;DR: In this article, the authors explored the role of the service-learning subject in hospitality education and found that teamwork and leadership had the highest number of reflections, followed by developing cultural sensitivity and identifying, defining, and resolving relevant problems.
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Understanding Customer Satisfaction With Budget Hotels Through Online Comments: Evidence From Home Inns in China
TL;DR: This article explored the factors that lead to customer satisfactory or dissatisfactory accommodation experience with budget hotels in China and found that customers were mostly concerned with the guest rooms, location, and service quality of the hotels.
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What contributes to the success of Home Inns in China
TL;DR: In this article, the authors examined the critical success factors of budget hotels in China, taking Home Inns as the study case, and identified six CSFs, with a total of 26 sub-factors, from data collected through triple sources, including site visits, in-depth interviews and documents and websites analysis.