scispace - formally typeset
L

Lu Wang

Researcher at Australian National University

Publications -  39
Citations -  1175

Lu Wang is an academic researcher from Australian National University. The author has contributed to research in topics: Anger & Organizational citizenship behavior. The author has an hindex of 17, co-authored 33 publications receiving 811 citations. Previous affiliations of Lu Wang include Pacific Northwest National Laboratory & University of New South Wales.

Papers
More filters
Journal ArticleDOI

Taking control amidst the chaos: Emotion regulation during the COVID-19 pandemic.

TL;DR: This commentary discusses the implications of COVID-19 for maintaining one's psychological well-being and employment security, and also managing family and work responsibilities and offers several suggestions for future scholarly investigation into how this pandemic impacts vocational behavior.
Journal ArticleDOI

Beyond negotiated outcomes: The hidden costs of anger expression in dyadic negotiation

TL;DR: In this paper, the hidden costs of expressing anger in negotiations were investigated and two experimental studies showed that an opponent's expression of anger can elicit both concessionary and retaliatory responses by focal negotiators.
Journal ArticleDOI

Alleviating the Burden of Emotional Labor The Role of Social Sharing

TL;DR: In this paper, the authors examined whether social sharing (i.e., talking about an emotionally arousing work event with one's coworkers) can attenuate the residual anger lingering after a taxing service episode and found that participants who engaged in difficult (vs. neutral) customer interactions reported more surface acting and felt more anger.
Journal ArticleDOI

In pursuit of service excellence: Investigating the role of psychological contracts and organizational identification of frontline hotel employees

TL;DR: This article proposed a theoretical model that links the two types of psychological contracts (relational vs. transactional psychological contracts) with organizational identification and service employees' in-role performance and organizational citizenship behaviors.
Journal ArticleDOI

Play at Work: An Integrative Review and Agenda for Future Research:

TL;DR: Play has gained increasing interest among progressive-minded managers as an important driver of motivation and productivity in work contexts as discussed by the authors. But despite its popularity in contemporary organizations, despite the fact that play has been widely accepted as a powerful tool for motivating and motivating people, it has not yet proven to be effective in many real-world settings.