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Using Multivariate Statistics

http://euro.ecom.cmu.edu/resources/elibrary/ubi/ServiceInnovation.pdf

Service Innovation and Smart Analytics for Industry 4.0 and Big Data Environment

Product services for a resource-efficient and circular economy - A review

Fifteen years of research on business model innovation : how far have we come, and where should we go?

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Logistic Regression A Self Learning Text

– The purpose of this paper is to report the state‐of‐the‐art of servitization by presenting a clinical review of literature currently available on the topic. The paper aims to define the servitization concept, report on its origin, features and drivers and give examples of its adoption along with future research challenges., – In determining the scope of this study, the focus is on articles that are central and relevant to servitization within a wider manufacturing context. The methodology consists of identifying relevant publication databases, searching these using a wide range of key words and phrases associated with servitization, and then fully reviewing each article in turn. The key findings and their implications for research are all described., – Servitization is the innovation of an organisation's capabilities and processes to shift from selling products to selling integrated products and services that deliver value in use. There are a diverse range of servitization examples in the literature. These tend to emphasize the potential to maintain revenue streams and improve profitability., – Servitization does not represent a panacea for manufactures. However, it is a concept of significant potential value, providing routes for companies to move up the value chain and exploit higher value business activities. There is little work to date that can be used to help practitioners., – This paper provides a useful review of servitization and a platform on which to base more in‐depth research into the broader topic of service‐led competitive strategy by drawing on the work from other related research communities.

/pdf/the-servitization-of-manufacturing-a-review-of-literature-14wwrlak1v.pdf

The servitization of manufacturing: A review of literature and reflection on future challenges

Servitization: A contemporary thematic review of four major research streams

Purpose – In an effort to further explain why manufacturing firms that move towards service provision often do not achieve the financial benefits they would expect, the purpose of this paper is to examine the impact of service additions on the risks affecting the firm. Design/methodology/approach – Using data drawn from a sample 129 bankrupt manufacturers (75 servitized and 54 non-servitized) and a categorization framework of failure risks, the study explores the impact of the presence of a service business on environmental and internal bankruptcy risks that a manufacturing firm must face. Findings – The study finds that the presence of a service business leads to a greater number of bankruptcy risks for the supplying firm. This is essentially because of greater internal risks. In addition, two types of service offerings are identified – demand chain and product support services. When firms offer demand chain services, they are also exposed to greater environmental risks. Research limitations/implications...

/pdf/why-do-servitized-firms-fail-a-risk-based-explanation-2criy63awp.pdf

Why Do Servitized Firms Fail? A Risk-Based Explanation

The servitization of manufacturing: further evidence

Purpose: This paper reviews current literature and contributes a set of findings that capture the current state-of-the-art of the topic of green production. Design/methodology/approach: A literature review to capture, classify and summarize the main body of knowledge on green production and, translate this into a form that is readily accessible to researchers and practitioners in the more mainstream operations management community. Findings: The existing knowledge base is somewhat fragmented. This is a relatively unexplored topic within mainstream operations management research and one which could provide rich opportunities for further exploration. Originality/value: This paper sets out to review current literature, from a more conventional production operations perspective, and contributes a set of findings that capture the current state-of-the-art of this topic.

/pdf/examining-green-production-and-its-role-within-the-13gyky7y6p.pdf

Ornella Benedettini

Papers

The servitization of manufacturing: A review of literature and reflection on future challenges

Servitization: A contemporary thematic review of four major research streams

Why Do Servitized Firms Fail? A Risk-Based Explanation

The servitization of manufacturing: further evidence

Examining green production and its role within the competitive strategy of manufacturers