R
Robin R. Gillies
Researcher at University of California, Berkeley
Publications - 45
Citations - 4118
Robin R. Gillies is an academic researcher from University of California, Berkeley. The author has contributed to research in topics: Health care & Ambulatory care. The author has an hindex of 31, co-authored 45 publications receiving 4006 citations. Previous affiliations of Robin R. Gillies include University of Pennsylvania.
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Journal ArticleDOI
External Incentives, Information Technology, and Organized Processes to Improve Health Care Quality for Patients With Chronic Diseases
Lawrence P. Casalino,Robin R. Gillies,Stephen M. Shortell,Julie A. Schmittdiel,Thomas Bodenheimer,James C. Robinson,Thomas G. Rundall,Nancy Oswald,Helen Halpin Schauffler,Margaret C. Wang +9 more
TL;DR: The use of CMPs varies greatly among POs, but it is low on average, and government and private purchasers of health care may increase CMP use by providing external incentives for improvement of health Care quality to POs and by assisting them in improving their clinical IT capability.
Journal ArticleDOI
Organizational assessment in intensive care units (ICUs): construct development, reliability, and validity of the ICU nurse-physician questionnaire.
TL;DR: A national study of 42 intensive care units involving over 1,700 respondents provides evidence for the reliability and validity of a comprehensive set of measures related to leadership, organizational culture, communication, coordination, problem solving-conflict management and team cohesiveness.
Journal ArticleDOI
Assessing the Impact of Total Quality Management and Organizational Culture on Multiple Outcomes of Care for Coronary Artery Bypass Graft Surgery Patients
Stephen M. Shortell,Robert H. Jones,Alfred W. Rademaker,Robin R. Gillies,David Dranove,Edward F. X. Hughes,Peter P. Budetti,Katherine S. E. Reynolds,Cheng Fang Huang +8 more
TL;DR: There was little effect of TQM and organizational culture on multiple endpoints of care for CABG patients and there is a need to examine further the relationships among individual professional skills and motivations, group and microsystem team processes, specifically tailored interventions, and organization-wide culture, decision support processes, and incentives.
Journal ArticleDOI
Small And Medium-Size Physician Practices Use Few Patient-Centered Medical Home Processes
Diane R. Rittenhouse,Lawrence P. Casalino,Stephen M. Shortell,Sean R. McClellan,Robin R. Gillies,Jeffrey A. Alexander,Melinda L. Drum +6 more
TL;DR: The first national data on the use of medical home processes such as chronic disease registries, nurse care managers, and systems to incorporate patient feedback are provided, among 1,344 small and medium-size physician practices.
Journal Article
Remaking health care in America.
TL;DR: These issues are explored in Remaking Health Care in America, based on research by Stephen Shortell, Ph.D., and his colleagues at Northwestern University, in partnership with KPMG's National Health Care & Life Sciences practice and 11 integrated health care systems.