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Stephen L. Smith

Researcher at University of Waterloo

Publications -  248
Citations -  11029

Stephen L. Smith is an academic researcher from University of Waterloo. The author has contributed to research in topics: Tourism & Robot. The author has an hindex of 50, co-authored 246 publications receiving 9558 citations. Previous affiliations of Stephen L. Smith include University of California & Massachusetts Institute of Technology.

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The tourism product

TL;DR: In this paper, the authors present a model that describes the product of tourism as consisting of five elements: the physical plant, service, hospitality, freedom of choice, and involvement.
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Why Tourists Choose Airbnb: A Motivation-Based Segmentation Study:

TL;DR: In this paper, the authors investigate tourists' motivations for using Airbnb and find that the majority of tourists use the service for short-term stays. But they do not consider the long-term use of the service.
Book

Tourism Analysis: A Handbook

TL;DR: In this article, the content, challenge and strategy of tourism research are discussed, and a segmentation of the tourism market is proposed to understand the tourist and the tourist market is discussed.
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Assessing Airbnb as a disruptive innovation relative to hotels: Substitution and comparative performance expectations

TL;DR: In this paper, the authors investigate the extent to which Airbnb is used as a hotel substitute and examine how Airbnb guests expect their accommodations to perform relative to hotels, and find that nearly two-thirds of the tourists who use Airbnb use it as their hotel substitute.
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Residents’ attitudes to tourism: a longitudinal study of 140 articles from 1984 to 2010

TL;DR: This article conducted a longitudinal study of 140 articles on residents' attitudes to tourism published in the Annals of Tourism Research, Tourism Management, and Journal of Travel Research from 1984 to 2010, concluding that studies on tourism have evolved from being low on methodological sophistication and theoretical awareness to being high on both aspects.