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Showing papers in "International Information & Library Review in 2016"


Journal ArticleDOI
TL;DR: In this paper, Falcone examines advances in public services internal and external to libraries, focusing on how public services, such as instruction and education, programming, research consulting, and circulation, evolve and impact users.
Abstract: Column Editor's NotesThis column examines advances in public services internal and external to libraries. The focus is on how public services, such as instruction and education, programming, research consulting, and circulation, evolve and impact users. The strength of the column is its broad, international focus and contributors are encouraged to explore issues and recent advances in public services relevant to their geographical region, as well as the larger, global audience. Interested contributors should contact the column editor at andrea.falcone@ucdenver.edu.

23 citations


Journal ArticleDOI
TL;DR: The “Advances in Library Data and Access” column examines technological advances internal and external to libraries on how library data is created and used.
Abstract: Column Editor's NotesThe “Advances in Library Data and Access” column examines technological advances internal and external to libraries. The focus is on how library data is created and used. The strength of the column is its broad, international focus and contributors are encouraged to explore issues and recent advances in information technology relevant to their geographical region, as well as the larger, global audience. Interested authors are invited to submit proposals and articles to the column editor at moulaisonhe@missouri.edu. Please include “IILR Submission” in the subject line of the email.

14 citations


Journal ArticleDOI
Perla Innocenti1
TL;DR: The Digital Heritage: Spotlight on Europe column examines technological advances internal and external to cultural institutions as mentioned in this paper and explores issues and recent advances in digital heritage theories, methodologies, standards relevant to the European region, as well as the larger, global audience.
Abstract: Column Editor's NotesThe “Digital Heritage: Spotlight on Europe” column examines technological advances internal and external to cultural institutions. The digital shift changed radically how cultural heritage is made, disseminated, distributed, accessed, consumed, and monetized. One of the most important revolutions is that the user's role changed dramatically, shifting from passive observers to active participants and content producers with many new and exciting opportunities for engagement, creative use, and access. The strength of the column is its broad, international focus, and contributors are encouraged to explore issues and recent advances in digital heritage theories, methodologies, standards relevant to the European region, as well as the larger, global audience.

14 citations


Journal ArticleDOI
TL;DR: In this article, the authors used SERVQUAL to determine key dimensions of service quality and satisfaction through developing a new item-scale for evaluating service quality in academic libraries, where respondents were asked to indicate their degree of opinions in the three-columns format: desired service expectation, minimum service expectation and perception of service performance.
Abstract: Offering quality services and evaluating the rate of success in providing users with target services is the pervasive importance of academic libraries. The central purpose of this study is to determine key dimensions of service quality and satisfaction through developing a new item-scale for evaluating service quality and satisfaction in academic libraries. For primary data collection the study used a 28-item instrument based on five dimensional modified version of SERVQUAL. Respondents were asked to indicate their degree of opinions in the three-columns format: desired service expectation, minimum service expectation, and perception of service performance on a 7-point Likert-type scale. The researcher initially conducted a pilot survey to clarify the overall structure of the questionnaire items to be accepted and used. The reliability of the analysis of data with distinct service attributes were taken from ten public and private university libraries in Bangladesh. Subjecting data obtained to expl...

13 citations


Journal ArticleDOI
TL;DR: The Digital Heritage: Spotlight on Europe column as mentioned in this paper examines technological advances internal and external to cultural institutions, and explores issues and recent advances in digital heritage theories, methodologies, standards relevant to the European region, as well as the larger, global audience.
Abstract: Column Editor's NotesThe “Digital Heritage: Spotlight on Europe” column examines technological advances internal and external to cultural institutions. The digital shift changed radically how cultural heritage is made, disseminated, distributed, accessed, consumed, and monetized. One of the most important revolutions is that the user's role changed dramatically, shifting from passive observers to active participants and content producers with many new and exciting opportunities for engagement, creative use, and access. The strength of the column is its broad, international focus, and contributors are encouraged to explore issues and recent advances in digital heritage theories, methodologies, standards relevant to the European region, as well as the larger, global audience. Interested authors are invited to submit proposals and articles to the column editor at annamaria.tammaro@unipr.it. Please include “IILR submission” in the subject line of the e-mail.

13 citations


Journal ArticleDOI
TL;DR: In many libraries, the allocation of funds for marketing has been overlooked as mentioned in this paper, and many librarians have created promotional activities at a minimal cost to the library, however, marketing costs money.
Abstract: E-resources are now an integral part of the collections in academic libraries. Librarians are under pressure to justify the investment through evidence of usage. Consequently, librarians have realized that they must aggressively market and create awareness. Marketing, however, costs money. In many libraries, the allocation of funds for marketing has been overlooked. Many librarians have created promotional activities at a minimal cost to the library.

12 citations


Journal ArticleDOI
TL;DR: The Digital Heritage: Spotlight on Europe column examines technological advances internal and external to cultural institutions as mentioned in this paper, focusing on how cultural heritage is made, disseminated, distributed, accessed, consumed, and monetized.
Abstract: The “Digital Heritage: Spotlight on Europe” column examines technological advances internal and external to cultural institutions. The digital shift radically changed how cultural heritage is made, disseminated, distributed, accessed, consumed, and monetized. One of the most important revolutions is that the user's role changed dramatically, shifting from passive observers to active participants and content producers with many new and exciting opportunities for engagement, creative use, and access.

11 citations


Journal ArticleDOI
TL;DR: Information finding practices of financial professionals from five countries in the Arabian Gulf Region are described, with company information as the most important type of information, while other main types include country information, information on investment opportunities, and cross-linkages with operational facilities.
Abstract: This article describes information finding practices of financial professionals from five countries in the Arabian Gulf Region. Participants reported company information as the most important type of information, while other main types include country information, information on investment opportunities, and cross-linkages with operational facilities. Wikis, blogs, LinkedIn, Twitter, and Facebook were among the frequently used social media. Need for subscriptions for some sources appeared to be the main concern hindering information finding. Frequently used business information sources should be accessible to financial professionals on regular basis through in-house facilities or outsourcing. Accessibility of information and enhanced information literacy will result in considerable savings for business organizations.

10 citations


Journal ArticleDOI
TL;DR: An exploratory study of Swedish library catalogs indicates that subject access is not addressed systematically, that in new digital collections knowledge organization systems are applied to a limited degree, and in integrated library and commercial databases the mappings between the different knowledge organizations systems do not exist.
Abstract: The “Advances in Library Data and Access” column examines technological advances internal and external to libraries. The focus is on how library data is created and used. The strength of the column ...

10 citations


Journal ArticleDOI
TL;DR: This paper explored the leadership aspirations of Asian American academic librarians in academic libraries in the United States and found that a significant number of Asian Americans aspire to become academic library administrators/leaders.
Abstract: This study, a portion of a larger study, explores the leadership aspirations of Asian American academic librarians in academic libraries in the United States. Asian American academic librarians, who entered the library profession between 2007 and 2012, were sought for this inquiry. It is a Web-based survey, made up of 10 questions, containing multiple choice questions and short essay-type answers. The topics covered in this survey include: gender, age, education, institutional types, public and professional service, mentorship, and leadership aspirations. The study population was comprised of approximately 150 Asian Americans who entered the profession between 2007 and 2012. Thirty-one participants responded to the survey: 24 women and seven men. The results revealed, among other things, that a significant number of Asian Americans aspire to become academic library administrators/leaders.

8 citations


Journal ArticleDOI
Laila Marouf1
TL;DR: In this paper, the authors investigated the effects of social and individual factors of strength of ties, perceived benefits, extrinsic rewards, recognition, reciprocity, and perceived cost on sharability.
Abstract: This study investigated the effects of social and individual factors of strength of ties, perceived benefits, extrinsic rewards, recognition, reciprocity, and perceived cost on sharability. A survey was sent to 170 librarians at special, public, and academic libraries across Kuwait; 139 responses were received for a response rate of 80%. It was found that the strength of ties and perceived benefits had a positive effect and perceived costs had a negative effect on sharability. The findings can help libraries identify the opportunities and barriers to motivate librarians to share their knowledge. This study is a useful contribution to knowledge management literature, especially concerning the library context.

Journal ArticleDOI
TL;DR: Digital heritage institutions are not stand-alone applications, but are rather dynamic ecosystems that need to be integrated with other applications and services in order to develop and to survive.
Abstract: Column Editor's NotesThe “Digital Heritage: Spotlight on Europe” column examines technological advances internal and external to cultural institutions. The digital shift radically changed how cultural heritage is made, disseminated, distributed, accessed, consumed, and monetized. One of the most important revolutions is that the user.s role changed dramatically, shifting from passive observers to active participants and content producers with many new and exciting opportunities for engagement, creative use, and access. Interested authors are invited to submit proposals and articles to the column editor at annamaria.tammaro@unipr.it. Please include “IILR submission” in the subject line of the email.

Journal ArticleDOI
TL;DR: Whether these non-numeric collections are positioned on the library Website as research datasets, rather than as artifacts of limited local and/or historical interest, may help collection managers and Web designers as libraries define their role in connecting users to research data.
Abstract: Academic libraries acquire and steward numeric datasets as well as large collections of image files, audio archives, digital texts, and other non-numeric resources. This article considers how a sample of libraries in the United States, Canada, and the United Kingdom present these collections and make them available for discovery. And, importantly, the article examines whether these non-numeric collections are positioned on the library Website as research datasets, rather than as artifacts of limited local and/or historical interest. Findings from this analysis may help collection managers and Web designers as libraries define their role in connecting users to research data.

Journal ArticleDOI
TL;DR: Falcone as mentioned in this paper examines advances in public services internal and external to libraries, focusing on how public services such as instruction and education, programming, research consulting, and circulation evolve and impact users.
Abstract: Column Editor's NotesThis column examines advances in public services internal and external to libraries. The focus is on how public services, such as instruction and education, programming, research consulting, and circulation evolve and impact users. The strength of the column is its broad, international focus and contributors are encouraged to explore issues and recent advances in public services relevant to their geographical region, as well as the larger, global audience. Interested authors are invited to submit proposals and articles to the column editor at andrea.falcone@ucdenver.edu

Journal ArticleDOI
TL;DR: Wang et al. as discussed by the authors investigated how Chinese students use American academic libraries and their information needs and seeking behaviors, as well as Chinese students' satisfaction with library facilities, resources, and services, and their expectation for other services.
Abstract: America has become a choice for international students to study abroad because of its advanced education system and environment. Libraries become a way for international students to access resources and experience campus life, while Chinese students are increasing gradually as the biggest component of international students. This article investigates how Chinese students use American academic libraries and their information needs and seeking behaviors, as well as Chinese students' satisfaction with library facilities, resources, and services, and their expectation for other services. The article aims to better understand Chinese students, analyze their search strategies, and better provide relevant library services for them.

Journal ArticleDOI
TL;DR: In this article, the authors examined the potential of electronic theses and dissertations in promotion of scholarship in Africa and proposed strategies for the full development and adoption of e-theses in African universities.
Abstract: Africa has been ranked low among the other regions of the world on the production and communication of research findings. Many have attributed this to poor research culture in the continent, while others blame it on lack of research sponsorship through grants. However, a major issue that is yet to be examined is the visibility of existing research in the region to the international research community. Theses and dissertations are very important research productions that are critical for sustainable national development. Unfortunately, their visibility is not certain to the global scholarly community. The study was conducted to examine the potential of electronic theses and dissertations in promotion of scholarship in Africa and to propose strategies for the full development and adoption of electronic theses and dissertations in African universities.

Journal ArticleDOI
TL;DR: A case study of the Missouri Hub is examined, which facilitates the aggregation of metadata from Missouri-based institutions into the Digital Public Library of America through the use of its metadata application profile.
Abstract: The Digital Public Library of America enables the discovery of digitized content held by the U.S. cultural heritage institutions by aggregating metadata contributed from participating organizations. Significant interoperability issues exist when gathering metadata at a national scale, which the Digital Public Library of America mitigates through use of its metadata application profile. In its latest release, the metadata application profile permits the storage of uniform resource identifiers, helping the Digital Public Library of America make the move to linked open data. This article examines these Digital Public Library of America developments through a case study of the Missouri Hub, which facilitates the aggregation of metadata from Missouri-based institutions into the Digital Public Library of America.

Journal ArticleDOI
TL;DR: In this paper, the authors sought to establish the available programs and the level of library support for the reintegration of prison inmates in Nigeria, and found that the support provided by libraries for re-integration programs of inmates in Nigerian prisons surveyed are very limited.
Abstract: Re-integration programs are designed to prevent recidivism after the release of inmates from prison. This study sought to establish the available programs and the level of library support for the re-integration of prison inmates in Nigeria. Inmates numbering 93 from two state prisons in southwestern Nigeria were included in this study. Data generated by questionnaire were analyzed using the Statistical Package for the Social Sciences software. The study indicated that the prisons' authority afforded the inmates re-integration programs. However, the support provided by libraries for the re-integration programs of inmates in Nigerian prisons surveyed are very limited, hence the need to advocate for a better library services.

Journal ArticleDOI
TL;DR: Mierke et al. as discussed by the authors presented a compelling picture of what success for library human resource management and leadership can look like, through the lens of an experienced and seasoned human resources professional.
Abstract: Column Editor's NotesThis workforce column, guest written by Jill Mierke, evokes memories of the saying, you are not alone. The challenges of workforce and workplace leadership for any library chief executive officer are many and varied. We come to those roles usually as experienced (if not seasoned) professionals, but we do not always have the theoretical grounding and specific professional practice experience a dedicated human resources professional might bring to the organization. A Master's in library and information sciences qualification is no guarantee that you will have the requite knowledge, skills, experience, and abilities to be a good people manager or a strategic leader of the library workforce. This article paints a compelling picture of what success for library human resource management and leadership can look like, through the lens of an experienced and seasoned human resources professional. Recent workforce research is telling us there are many roles within our libraries that are now bein...

Journal ArticleDOI
Mary Mallery1
TL;DR: Deyrup as discussed by the authors examines how technology is changing the way services are provided to users, the methodologies used in the provision of those services, and the resulting scope of responsibilities of libraries and parent institutions.
Abstract: Column Editor's NotesThe “Digital Trends and the Global Library Community” column examines technological advances internal and external to libraries. The focus is on how technology is changing the way services are provided to users, the methodologies used in the provision of those services, and the resulting scope of responsibilities of libraries and parent institutions. Interested authors are invited to submit proposals and articles to the column editor at marta.deyrup@shu.edu. Please include “IILR Submission” in the subject line of the e-mail.

Journal ArticleDOI
TL;DR: The role of research in the professional practice of the academic librarian has been discussed in this article, where the authors highlight recent Canadian human resources research and provide a strong evidence base from which an important strategic workforce issue, is identified.
Abstract: Column Editor's NotesThis workforce column, guest written by Marianne Sorensen and Kathleen Delong, takes up the perennial question of the role of research in the professional practice of the academic librarian. The article also showcases recent Canadian human resources research and provides a strong evidence base from which an important strategic workforce issue, is identified. It goes on to provide some options to close the gap in the knowledge, skills, and competencies of the 21st century academic librarian. This article well and truly fulfills the intended purpose of this column, namely to provide an avenue through which to explore library human resource issues, showcase research, and share emerging new models of professional practice. I invite further contributions to our ongoing discussion! Please submit articles for this column to the editor at vicki.williamson@usask.ca

Journal ArticleDOI
TL;DR: A book, a magazine, a tennis racquet anyone? Families in Lethbridge, Alberta now have a new opportunity to try out some options to have fun and keep fit, thanks to the availability of sports equipm...
Abstract: A book, a magazine, a tennis racquet anyone? Families in Lethbridge, Alberta now have a new opportunity to try out some options to have fun and keep fit, thanks to the availability of sports equipm...

Journal ArticleDOI
TL;DR: This study found that some of the most expensive databases are the most cost-effective and vice versa; that some non-counting online usage of networked electronic resources-compliant business databases provided better statistics than their counting online usage in order to determine derived value.
Abstract: The authors calculated the cost-per-use of a number of business-related databases to determine which resources are used most often and whether the higher-priced resources yielded an acceptable cost-per-use. This study found that some of the most expensive databases are the most cost-effective and vice versa; that some non-counting online usage of networked electronic resources-compliant business databases provided better statistics than their counting online usage of networked electronic resources-compliant counterparts to determine derived value; and that while usage data is important, it will not provide a complete account of a database's worth.

Journal ArticleDOI
TL;DR: This column includes practical strategies for elevating the reputation of public services across academic institutions, including building new relationships, advocating for colleagues and their specializations, actively participating in campus committees, simplifying basic data collection, designing outcomes-based assessments, and communicating success.
Abstract: The inspiration for this column stems from repeated conversations with librarians who are struggling with campus assumptions about their roles and little acknowledgment of their influence on student success. Countering these perceptions is particularly crucial as public services continue to evolve, and people flourish in non-traditional roles while remaining true to select core services. This column includes practical strategies for elevating the reputation of public services across academic institutions, including building new relationships, advocating for colleagues and their specializations, actively participating in campus committees, simplifying basic data collection, designing outcomes-based assessments, setting expectations with data, and communicating success.

Journal ArticleDOI
TL;DR: Current trends in reference services are explored and the author's library and its need to serve an expanding campus is used as an opportunity to consider different models, including blended desks, online services, and traditional approaches.
Abstract: Column Editor's NotesThis column examines advances in public services internal and external to libraries. The focus is on how public services, such as instruction and education, programming, research consulting, and circulation evolve and impact users. The strength of the column is its broad, international focus and contributors are encouraged to explore issues and recent advances in public services relevant to their geographical region, as well as the larger, global audience. Interested contributors should contact the column editor at andrea.falcone@ucdenver.edu.

Journal ArticleDOI
TL;DR: In this paper, an experience of the University of Central Florida (UCF) Library when hosting a visiting librarian from Tongji University Library in Shanghai, China, in 2015 was discussed.
Abstract: This article discusses an experience of the University of Central Florida (UCF) Library when hosting a visiting librarian from Tongji University Library in Shanghai, China, in 2015. Unlike most other visiting programs in the U.S., UCF's hosting experience offers a year-long, broad-based training in several functional areas facilitated by library administration and two bilingual librarians. The initial goals were to promote dialogue and understanding between the academic systems of the two countries, and ultimately to enhance the international users' library experience in their quest to study at foreign institutions. Through describing this visiting program and discussing its findings and assessments, the authors concluded longer term visiting programs like this can benefit both the visiting and hosting libraries and bridge the gap of academic libraries across the world.

Journal ArticleDOI
TL;DR: In this paper, the quotes of A. P. J. Abdul Kalam on young people are paraphrased: "My message to young people is to have courage to think differently, courage to invent, to travel the u...
Abstract: I always do believe the quotes of A. P. J. Abdul Kalam on young people. He quoted, My message, especially to young people is to have courage to think differently, courage to invent, to travel the u...

Journal ArticleDOI
TL;DR: The results show that searching databases using languages written in Roman fonts is supported across all the databases, while searching using languages represented in non-Roman scripts is not well supported.
Abstract: This article discusses the technology and design features of library databases that allow users to search and retrieve information in a language other than English. The author begins with reviewing language localization trends in the following databases: EBSCO Academic Search Complete, Gale Academic OneFile, JSTOR, ProQuest Linguistics and Language Behavior Abstracts, and WorldCat on FirstSearch by OCLC (hereafter WorldCat). This review is followed by an evaluation of these databases' abilities to search in a non-English language using a simple keyword search constructed using Google Translate. The results show that searching databases using languages written in Roman fonts (European languages, for example) is supported across all the databases, while searching using languages represented in non-Roman scripts is not well supported (Russian, Arabic, Hebrew, Chinese, etc.). These database features are undergoing constant development as library database vendors expand their products to other countrie...

Journal ArticleDOI
TL;DR: In this paper, the authors discuss the challenges facing both those that work in libraries and those who lead and manage library workplace, and suggest a framework through which to view workplace and workforce issues.
Abstract: Library workplaces are where library and information services professional practice is applied and where it evolved. The library workforce is critical to that application and evolution. In the 21st century, perhaps more so than ever before, there are many challenges facing both those that work in libraries and those who lead and manage library workplace—be they small, medium, or large. This article overviews selected workforce research, discusses some current and emerging trends, and suggests a framework through which to view workplace and workforce issues.

Journal ArticleDOI
TL;DR: Deyrup as discussed by the authors examines how technology is changing the way services are provided to users, the methodologies used in the provision of those services, and the resulting scope of responsibilities of libraries and parent institutions.
Abstract: Column Editor's NotesThe “Digital Trends and the Global Library Community” column examines technological advances internal and external to libraries. The focus is on how technology is changing the way services are provided to users, the methodologies used in the provision of those services, and the resulting scope of responsibilities of libraries and parent institutions. Interested authors are invited to submit proposals and articles to the column editor at marta.deyrup@shu.edu. Please include “IILR Submission” in the subject line of the e-mail.