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Showing papers in "Journal of Internet Commerce in 2020"


Journal ArticleDOI
TL;DR: In this paper, the authors focus on consumer electronics products and observe the comparative effect of celebrity vis-a-vis expert influencers on consumers' online purchase intentions, and the mediating role played by mediators is discussed.
Abstract: This paper focuses on consumer electronics products and observes the comparative effect of celebrity vis-a-vis expert influencers on consumers' online purchase intentions. The mediating role played...

100 citations


Journal ArticleDOI
TL;DR: The past couple of years have witnessed the emergence of a new phenomenon known as social commerce, which incorporates the transactional aspect of e-commerce with social interactions as discussed by the authors, and to date, litt...
Abstract: The past couple of years have witnessed the emergence of a new phenomenon known as social commerce, which incorporates the transactional aspect of e-commerce with social interactions. To date, litt...

37 citations


Journal ArticleDOI
TL;DR: In this paper, the authors describe how mobile applications, commonly called "apps", have become all-pervading nowadays, reducing considerably manual Labor and the time required to complete a transaction.
Abstract: Mobile applications, commonly called ‘apps’, have become all-pervading nowadays, reducing considerably manual Labor and the time required to complete a transaction. However, despite this convenienc...

31 citations


Journal ArticleDOI
TL;DR: In this article, the authors investigate use of social networking sites by SMEs to engage with their customers, and develop a conceptual framework that tests the relationship between custome and social networks.
Abstract: The purpose of this research is to investigate use of Social Networking Sites by SMEs to engage with their customers. A conceptual framework is developed that tests the relationship between custome...

30 citations


Journal ArticleDOI
TL;DR: In this paper, the authors examined how hedonic browsing and flow, as intrinsic motivators, have an impact on the cognitive and affective experience of Instagram users, via a survey of users.
Abstract: In this study, via a survey of Instagram users, the authors examined how hedonic browsing and flow, as intrinsic motivators, have an impact on the cognitive and affective experience of Instagram us...

25 citations


Journal ArticleDOI
TL;DR: In this article, the average annual consumer expenditure in Qatar is impressive, but only a small percentage of the total expenditure is spent on mobile commerce, which is a relatively new channel for business and is revolutionizing the global marketplace.
Abstract: Mobile commerce, which is a relatively new channel for business, is revolutionizing the global marketplace. In Qatar, the average annual consumer expenditure is impressive. Surprisingly, only a sma...

25 citations


Journal ArticleDOI
TL;DR: In this paper, online customer reviews play an important role in a customer's pre-purchase decisions, and both reviews and product information are seen as important factors in a pre-order decision.
Abstract: As an increasing number of consumers prefer online shopping, online customer reviews play an important role in a customer’s pre-purchase decisions. Both reviews and product information are seen as ...

22 citations


Journal ArticleDOI
TL;DR: In this paper, the authors conceptualized, operationalized, and identified the drivers of online product review relevance and examined its relative effect on OPR impact compared to review credibility in terms of credibility.
Abstract: This study conceptualizes, operationalizes, and identifies the drivers of online product review (OPR) relevance and examines its relative effect on OPR impact compared to review credibility. In con...

19 citations


Journal ArticleDOI
TL;DR: The effectiveness factors of online advertising are brought to light, highlighting the moderating role that media play in the consumers response to advertising, and important insights are provided about the way companies should adapt their advertising messages to meet consumers' expectations in a web environment.
Abstract: Excessive online advertising and the advent of its new media and formats, challenge the understanding of how to use them effectively in order to break the clutter. This study adopts a model that ev...

17 citations


Journal ArticleDOI
TL;DR: In this paper, the authors highlight that excessive information on social networking platforms can lead to a huge amount of content online, and propose a method to reduce the amount of unnecessary information.
Abstract: As more people want to register a social media presence, ineluctably, this creates a huge amount of content online. Prior research highlights that excessive information on social networking platfor...

14 citations


Journal ArticleDOI
TL;DR: In this article, the authors examined how the perception of negative consequences or risks interacts with hedonic and utilitarian values in predicting gamers' continuance intention to play online games and found that negative consequences affect players' willingness to continue playing online games.
Abstract: The current study examines how the perception of negative consequences or risks interacts with hedonic and utilitarian values in predicting gamers’ continuance intention to play online games. We ex...

Journal ArticleDOI
TL;DR: This paper investigated motivations and potential influence paths driving experiential browsing and goal-directed shopping intentions coexisting on social commerce (s-commerce) websites based on threespecific similarity measure.
Abstract: This study investigated motivations and potential influence paths driving experiential browsing and goal-directed shopping intentions coexisting on social commerce (s-commerce) websites based on th...

Journal ArticleDOI
TL;DR: In this paper, the authors investigated the impact of service convenience dimensions (access, transaction, decision, benefit, and post-benefit convenience) on consumers' behavioral intention and the mediating e...
Abstract: This research investigates the impact of service convenience dimensions (access, transaction, decision, benefit, and post-benefit convenience) on consumers’ behavioral intention and the mediating e...

Journal ArticleDOI
TL;DR: The importance of personal branding is evident in every aspect of business and consumerism as mentioned in this paper, from the social demise of corporate executives to college students being suspended from school to individ...
Abstract: The importance of personal branding is evident in every aspect of business and consumerism. From the social demise of corporate executives to college students being suspended from school to individ...

Journal ArticleDOI
TL;DR: In this article, the authors utilized a survey to evaluate the notional values of the overall risk, the privacy risk, and the financial risk of using a credit card and an RFID-based E-payment service.
Abstract: In this research, the authors utilized a survey to evaluate the notional values of the overall risk, the privacy risk, and the financial risk of using a credit card and an RFID-based E-payment serv...

Journal ArticleDOI
TL;DR: In this article, the impact of individual differences (e.g. need for cognition, processing fluency, expertise, and gender) on social network advertising was examined by examining individual differences.
Abstract: In this study, we contribute to the social network advertising literature by examining the impact of individual differences (e.g. need for cognition, processing fluency, expertise, and gender) on t...

Journal ArticleDOI
TL;DR: Online product information (OPI), which is a combination of vendor-supplied product information and online reviews, has become of intense interest to business organizations in their attempt to attempt...
Abstract: Online product information (OPI), which is a combination of vendor-supplied product information (VSPI) and online reviews, has become of intense interest to business organizations in their attempt ...

Journal ArticleDOI
TL;DR: In this article, the authors report that consumers are increasingly relying on information derived from social media to guide their purchase decisions, and that businesses, in response, are more a more a...
Abstract: With rising ownership of internet-enabled devices, consumers are increasingly relying on information derived from social media to guide their purchase decisions. Businesses, in response, are more a...

Journal ArticleDOI
TL;DR: In this paper, the authors examined the effect of an IT resource on e-channels in small local retailers and found that IT resources can improve the performance of e-commerce.
Abstract: Although small local retailers have been increasingly adopting e-channels, survey-based studies on this industry sector are relatively rare. This paper examines the effect of an IT resource on e-ch...