A classification of response scale characteristics that affect data quality: a literature review
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TLDR
This paper provides an updated and detailed classification of the design decisions that matter in questionnaire development, and a summary of what is said in the literature about their impact on data quality.Abstract:
Quite a lot of research is available on the relationships between survey response scales’ characteristics and the quality of responses. However, it is often difficult to extract practical rules for questionnaire design from the wide and often mixed amount of empirical evidence. The aim of this study is to provide first a classification of the characteristics of response scales, mentioned in the literature, that should be considered when developing a scale, and second a summary of the main conclusions extracted from the literature regarding the impact these characteristics have on data quality. Thus, this paper provides an updated and detailed classification of the design decisions that matter in questionnaire development, and a summary of what is said in the literature about their impact on data quality. It distinguishes between characteristics that have been demonstrated to have an impact, characteristics for which the impact has not been found, and characteristics for which research is still needed to make a conclusion.read more
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References
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Book
The Psychology of Survey Response
TL;DR: In this article, the role of memory in response to survey questions is discussed. And the impact of the application of cognitive models to survey measurement is discussed, as well as the effect of these models on survey reporting of sensitive topics.
Book
Social Indicators of Well-Being: Americans' Perceptions of Life Quality
TL;DR: In this article, the authors developed indicators of perceived well-being and developed a conceptual model to predict the quality of life of a person in the United Kingdom, based on the relationship between single concern measures and the global measures.
Journal ArticleDOI
Developing Methods for Measuring Perceived Well-Being@@@Social Indicators of Well-Being: Americans' Perceptions of Life Quality.
Journal ArticleDOI
Studies Comparing Numerical Rating Scales, Verbal Rating Scales, and Visual Analogue Scales for Assessment of Pain Intensity in Adults: A Systematic Literature Review
Marianne Jensen Hjermstad,Marianne Jensen Hjermstad,Peter Fayers,Peter Fayers,Dagny Faksvåg Haugen,Dagny Faksvåg Haugen,Augusto Caraceni,Geoffrey Hanks,Jon Håvard Loge,Jon Håvard Loge,Robin L. Fainsinger,Nina Aass,Nina Aass,Stein Kaasa +13 more
TL;DR: NRSs are applicable for unidimensional assessment of PI in most settings, and whether the variability in anchors and response options directly influences the numerical scores needs to be empirically tested.