Journal ArticleDOI
Assessing knowledge assets: a review of the models used to measure intellectual capital
TLDR
A review of the literature pertaining to the assessment of knowledge assets can be found in this article, where a variety of models have surfaced in an attempt to measure IC and this paper aims to highlight their strengths, weaknesses and operationalizations.Abstract:
This paper reviews the literature pertaining to the assessment of knowledge assets. Since knowledge assets are at the crux of sustainable competitive advantage, the burgeoning field of intellectual capital is an exciting area for both researchers and practitioners. Unfortunately, the measurement of such intangible assets is difficult. A variety of models have surfaced in an attempt to measure IC and this paper aims to highlight their strengths, weaknesses and operationalizations.read more
Citations
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Journal ArticleDOI
Intellectual capital and traditional measures of corporate performance
TL;DR: In this paper, the authors investigate the association between the efficiency of value added (VA) by the major components of a firm's resource base (physical capital, human capital and structural capital) and three traditional dimensions of corporate performance: profitability, productivity, and market valuation.
Journal ArticleDOI
Critical success factors for implementing knowledge management in small and medium enterprises
TL;DR: The author proposed a set of 11 CSFs which is believed to be more suitable for SMEs, and an empirical assessment was conducted to evaluate the extent of success of this proposition.
Journal ArticleDOI
Intellectual capital ROI: a causal map of human capital antecedents and consequents
Nick Bontis,Jac Fitz‐enz +1 more
TL;DR: The results of the study yielded a holistic causal map that integrated constructs from the fields of intellectual capital, knowledge management, human resources, organizational behaviour, information technology and accounting.
Journal ArticleDOI
Measuring intellectual capital: a new model and empirical study
TL;DR: In this paper, a measurement model and a qualitative index system of intellectual capital (IC) management, measuring IC, attracts much attention from academics and practitioners, and therefore enterprises must manage and improve their IC from an integrative perspective.
References
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Book
The Structure of Scientific Revolutions
TL;DR: The Structure of Scientific Revolutions as discussed by the authors is a seminal work in the history of science and philosophy of science, and it has been widely cited as a major source of inspiration for the present generation of scientists.
Book
The balanced scorecard : measures that drive performance
Robert S. Kaplan,David P. Norton +1 more
TL;DR: A "balanced scorecard" is developed, a new performance measurement system that gives top managers a fast but comprehensive view of the business and complements those financial measures with three sets of operational measures having to do with customer satisfaction, internal processes, and the organization's ability to learn and improve.