BookDOI
Cognitive Work Analysis
Emilie M. Roth,Ann M. Bisantz +1 more
TLDR
Cognitive Work Analysis (CWA) is a work-centered conceptual framework developed by Rasmussen, Pejtersen & Goodstein (1994) to analyze cognitive work to guide the design of technology for use in the work place.Abstract:
Cognitive Work Analysis (Vicente, 1999) is a work-centered conceptual framework developed by Rasmussen, Pejtersen & Goodstein (1994) to analyze cognitive work. The purpose of Cognitive Work Analysis (CWA) is to guide the design of technology for use in the work place. It is unique because of its ability to analyze real-life phenomena while retaining the complexity inherent in them. When applied to information behavior, the approach guides the analysis of human-information interaction in order to inform the design of information systems.read more
Citations
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Journal ArticleDOI
Socio-technical systems: From design methods to systems engineering
Gordon D. Baxter,Ian Sommerville +1 more
TL;DR: A new pragmatic framework for socio-technical systems engineering (STSE) is proposed which builds on the (largely independent) research of groups investigating work design, information systems, computer-supported cooperative work, and cognitive systems engineering.
Journal ArticleDOI
Advancing a sociotechnical systems approach to workplace safety--developing the conceptual framework.
Pascale Carayon,Peter A. Hancock,Nancy G. Leveson,Ian Y. Noy,Laerte Idal Sznelwar,Geert Van Hootegem +5 more
TL;DR: A sociotechnical model of workplace safety with concentric layers of the work system, socio-organisational context and the external environment is developed and the future challenges that are identified through the model are highlighted.
Journal ArticleDOI
Defining the methodological challenges and opportunities for an effective science of sociotechnical systems and safety
Patrick Waterson,Michelle M. Robertson,Nancy J. Cooke,Laura G. Militello,Emilie M. Roth,Neville A. Stanton +5 more
TL;DR: An up-to-date review of STS methods, a set of case studies illustrating their use and an evaluation of their strengths and weaknesses are provided, as well as a ‘roadmap’ for future work.
BookDOI
Foundations for Designing User-Centered Systems
TL;DR: This chapter introduces this argument through example design problems, and presents the benefits and costs associated with understanding the user, and two approaches for understanding users are introduced.
Journal ArticleDOI
The Human–Artifact Model: An Activity Theoretical Approach to Artifact Ecologies
TL;DR: The human–artifact model is developed, which has its roots in activity theoretical HCI, and is used to structure such analysis and to reason about findings while providing leverage from activity theoretical insights on mediation, dialectics, and levels of activity.
References
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Book
Cognitive Systems Engineering
TL;DR: This work presents a meta-analysis of the design process and its Guidance of BookHouse, a Library System, and its users, that aims at determining the principles of effective Coupling and its application in that system.
An analysis of collaboration in three film archives: A case for collaboratories
TL;DR: Three European film archives are analyzed to assess the potential of designing a collaboratory that supports, enables, and enhances the work in the archives and shows that collaboration – the focal point of collaboratories – is an intrinsic element of this work.
Book ChapterDOI
Implications of Users’ Value Perception for the Design of a Bibliographic Retrieval System
TL;DR: The issue of information value with respect to the design of a retrieval system for fictive literature, which primarily aims at information seekers with needs related to cultural and educational activities, is raised.