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Book ChapterDOI

Cultural influences on emotional expression: Implications for intercultural communication

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TLDR
In this article, the authors explore the relationship between culture and the communication of emotional states during intercultural communication and discuss several significant cultural dynamics that affect the display of emotion and ultimately inter-cultural communication.
Abstract
Publisher Summary This chapter explores the relationship between culture and the communication of emotional states during intercultural communication. There are at least six primary emotions­­­—anger, fear, surprise, sadness, disgust, and happiness—which are usually considered to be physiologically based and expressed similarly across cultures. Secondary emotions, such as pride, guilt, and shame arise culturally through participation in the sociocultural environment and tend to vary based on age, gender, and culture. Intercultural communication examines the situation in which a message is encoded in one culture for consumption in another culture. The correct interpretation of verbal and nonverbal messages encoded in another culture is largely dependent upon one's proficiency in social perception and experience in intercultural communication. The chapter discusses several significant cultural dynamics that affect the display of emotion and ultimately intercultural communication. These diverse aspects of culture are (1) display rules, (2) antecedent events, (3) individual-collectivism and power distance, (4) context, (5) nonverbal communication, and (6) language

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Journal ArticleDOI

How and When Does Emotional Expression Help

TL;DR: The paradox of distress expression is that expression of negative feelings is both a sign of distress and a possible means of coping with that distress as mentioned in this paper, and it is argued that negative feelings are adaptive to the extent that it leads to some kind of resolution involving the source or significance of distress.
Journal Article

Differences between cultures in emotional verbal and non-verbal reactions1

TL;DR: In this paper, the relationship between a series of cultural dimensions and the emotional verbal and non verbal reactions in three prototypical emotions (joy, anger and sadness) was analyzed, and it was shown that Asians have a stronger normative system of emotional display rules than other groups.
Journal ArticleDOI

Do culture or situational constraints determine choice of direct or indirect styles in intercultural workplace conflicts

TL;DR: In this article, the authors examined three examples of situational constraints in work conflict interactions: (1) time deadlines (non-urgent or urgent), (2) cultural identity of the other person (same or different), and (3) work status of other party (superior or subordinate).
Journal ArticleDOI

Rhyme and Reason: Emotional Capability and the Performance of Knowledge-Intensive Work Groups

Taco H. Reus, +1 more
- 01 Apr 2004 - 
TL;DR: This article developed a general model on the role of emotions in knowledge-intensive work groups by integrating literatures in the areas of psychology, organizational behavior, organization theory, and strategic management.
References
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Book

Culture′s Consequences: International Differences in Work-Related Values

TL;DR: In his book Culture's Consequences, Geert Hofstede proposed four dimensions on which the differences among national cultures can be understood: Individualism, Power Distance, Uncertainty Avoidance and Masculinity as mentioned in this paper.
Journal ArticleDOI

Constants across cultures in the face and emotion

TL;DR: Evidence is provided that members of a preliterate culture who had minimal exposure to literate cultures would associate the same emotion concepts with the same facial behaviors as do members of Western and Eastern literates.
Journal ArticleDOI

Individualism and Collectivism: Cross-Cultural Perspectives on Self-Ingroup Relationships

TL;DR: The individualism and collectivism constructs are theoretically analyzed and linked to certain hypothesized consequences (social behaviors, health indices). as discussed by the authors explored the meaning of these constructs within culture within culture (in the United States), identifying the individual-differences variable, idiocentrism versus all-theory, that corresponds to the constructs and found that U.S. individualism is reflected in self-reliance with competition, low concern for groups, and distance from groups.