Journal ArticleDOI
Developing a multidimensional measure of system-use in an organizational context
TLDR
New multidimensional measures of how extensively information technology is utilized in an organizational context for decision support, work integration, and customer service functions are developed.About:
This article is published in Information & Management.The article was published on 1998-03-25. It has received 344 citations till now. The article focuses on the topics: Information technology architecture & Information technology.read more
Citations
More filters
Journal ArticleDOI
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
TL;DR: This paper discusses many of the important IS success research contributions of the last decade, focusing especially on research efforts that apply, validate, challenge, and propose enhancements to the original model.
Journal ArticleDOI
Measuring information systems success: models, dimensions, measures, and interrelationships
TL;DR: This work builds on the prior research related to IS success by summarizing the measures applied to the evaluation of IS success and by examining the relationships that comprise the D&M IS success model in both individual and organizational contexts.
Journal ArticleDOI
Performance Impacts of Information Technology: Is Actual Usage the Missing Link?
Sarv Devaraj,Rajiv Kohli +1 more
TL;DR: The general support for the principal proposition of this paper that "actual usage" may be a key variable in explaining the impact of technology on performance suggests that omission of this variable might be a missing link in IT payoff analyses.
Journal ArticleDOI
Quo vadis TAM
Izak Benbasat,Henri Barki +1 more
TL;DR: The present commentary discusses concerns about the intense focus on TAM, speculates on the possible contributions to the current state of affairs, and makes several suggestions to alleviate the problems associated with TAM and to advance IT adoption research to the next stage.
Journal ArticleDOI
Reconceptualizing System Usage: An Approach and Empirical Test
TL;DR: An empirical investigation of the relationship between system usage and short-run task performance in cognitively engaging tasks supports the benefits of the approach and shows how an inappropriate choice of usage measures can lead researchers to draw opposite conclusions in an empirical study.
References
More filters
Journal Article
The mathematical theory of communication
Claude E. Shannon,Warren Weaver +1 more
TL;DR: The Mathematical Theory of Communication (MTOC) as discussed by the authors was originally published as a paper on communication theory more than fifty years ago and has since gone through four hardcover and sixteen paperback printings.
Journal ArticleDOI
A Paradigm for Developing Better Measures of Marketing Constructs
TL;DR: A critical element in the evolution of a fundamental body of knowledge in marketing, as well as for improved marketing practice, is the development of better measures of the variables with which marketers deal with marketing as discussed by the authors.
Journal ArticleDOI
Information Systems Success: The Quest for the Dependent Variable
TL;DR: A large number of studies have been conducted during the last decade and a half attempting to identify those factors that contribute to information systems success, but the dependent variable in these studies-I/S success-has been an elusive one to define.
Book
Foundations of Behavioral Research
Fred N. Kerlinger,Howard B. Lee +1 more
TL;DR: In this article, the authors focus on the relationship between the research problems and the design of the research, and emphasize the fundamentals of understanding how to solve a scientific research problem, focusing upon the relationships between the problems and their solutions.