e-Governance Implementation – A Literature Review Analysis

TLDR: In this article, the determining factors of e-governance as identified in research studies published in the last one and a half decade (2000-2015) are analyzed based on the investigation of extant literature available on the subject, which has been established that technological, financial, Human resource and Information privacy and security related factors are the major determinants of egovernance.

Abstract: e-Governance has become an imperative mode for Governments across the globe to engage and transact with citizens. From being an alternate channel to becoming the norm, e-Governance has come a long way. However, e-Governance implementation is being challenged by impediments like resource inadequacy – financial, process reengineering, IT & Human, etc. Lately, e-Governance implementation has been at the centre of research, which in turn has resulted in an increase in the number of papers dedicated to the subject. As result, it is prudent to analyse the existing literature to identify various aspects associated with the implementation of e-Governance along with methodologies being applied in the process. Accordingly, the paper aims to analyse the determining factors of e-Governance as identified in research studies published in the last one and a half decade (2000-2015). Based on the investigation of extant literature available on the subject, it has been established that technological, financial, Human resource and Information privacy and security related factors are the major determinants of e-Governance. However, paper in the process of identification duly acknowledges the limitations of the study and has suggested research directions for further research. Originality/value – The originality of the research lies in the finding presented over a 15 year period in e-Governance research. The above was achieved by analysing This has been achieved by analysing publication in databases of EBSCO and Emerald.