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Open AccessJournal ArticleDOI

Flexible support for business processes: extending cooperative hypermedia with process support

Jörg M. Haake, +1 more
- 25 Apr 1999 - 
- Vol. 41, Iss: 6, pp 355-366
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TLDR
An analysis of the communication, coordination and cooperation requirements of business processes reveals a gap in current computer support, and a cooperative hypermedia system with process support is proposed, called CHIPS, focusing on flexible business processes.
Abstract
In this paper, we present a cooperative hypermedia-based process support system focusing on flexible business processes. An analysis of the communication, coordination and cooperation requirements of business processes reveals a gap in current computer support. We propose to address these requirements by extending a cooperative hypermedia system with process support. The resulting system, called CHIPS, uses hypermedia-based activity spaces to model the structural, relational, and computational semantics of both individual tasks and processes. Application examples demonstrate that the CHIPS system retains the intuitive usability of hypertext and can support a wide range of business processes.

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Citations
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Dissertation

Interactive Process Models

TL;DR: The next generation of business process systems will be built to automate routine procedures, with well-understood domains, repetitive processes, clear organisational roles, and an established terminol role.
Journal ArticleDOI

Addressing Interoperability in Open Hypermedia: The Design of the Open Hypermedia Protocol

TL;DR: The goal of this effort is to provide an open framework that can be used by application developers outside the community to construct more powerful hypermedia-aware applications.
Proceedings ArticleDOI

Team-and-role-based organizational context and access control for cooperative hypermedia environments

TL;DR: A team-and-role- based access control model is proposed, which describes various aspects of role-based access control in cooperative hypermedia environments and has been implemented in CHIPS, a cooperative hyper media-based process support system.
Book ChapterDOI

Interactive Models for Supporting Networked Organisations

TL;DR: A novel approach to the development and operation of dynamic networked organization based on the idea of using interactive models to support concurrent modelling, meta-modelling, management and performance of work, integrated support for planned and emergent processes, and customisable model- and process-driven integration is presented.
Proceedings ArticleDOI

Interaction as a framework for flexible workflow modelling

TL;DR: This paper argues that interaction should be pursued more vigorously as an approach to enactment, Involving users in situated model interpretation, interactive enactment allows inconsistent and incomplete models to emerge, better matching the contingencies of real work.
References
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Book

Hypertext and Hypermedia

TL;DR: A comprehensive, clearly written overview of hypertext, this book gives broad coverage of different hypertext systems, as well as their features and applications using many concrete examples and illustrations of real systems.
Proceedings ArticleDOI

The action workflow approach to workflow management technology

TL;DR: The ActionWorkflowTM approach to workflow management technology: a design methodology and associated computer software for the support of work in organizations based on theories of communicative activity as language faction is described.
Journal ArticleDOI

Office procedure as practical action: models of work and system design

TL;DR: A perspicuous instance of work in an accounting office is used to recommend a new line of research into the practical problems of office work, and to suggest preliminary implications of that research for office systems design.
Proceedings ArticleDOI

SEPIA: a cooperative hypermedia authoring environment

TL;DR: This paper addresses two main areas: research on computer–based support for cooperative authoring and research on cooperative hypermedia systems by reporting about the design, development, and implementation of SEPIA and presenting results on dedicated and comprehensive authoring functionality.
Proceedings ArticleDOI

DOLPHIN: integrated meeting support across local and remote desktop environments and LiveBoards

TL;DR: This paper describes DOLPHIN, a fully group aware application designed to provide computer support for different types of meetings: face-to-face meetings with a large interactive electronic whiteboard with or without networked computers provided for the participants.