Flexible support for business processes: extending cooperative hypermedia with process support
Jörg M. Haake,Weigang Wang +1 more
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An analysis of the communication, coordination and cooperation requirements of business processes reveals a gap in current computer support, and a cooperative hypermedia system with process support is proposed, called CHIPS, focusing on flexible business processes.Abstract:
In this paper, we present a cooperative hypermedia-based process support system focusing on flexible business processes. An analysis of the communication, coordination and cooperation requirements of business processes reveals a gap in current computer support. We propose to address these requirements by extending a cooperative hypermedia system with process support. The resulting system, called CHIPS, uses hypermedia-based activity spaces to model the structural, relational, and computational semantics of both individual tasks and processes. Application examples demonstrate that the CHIPS system retains the intuitive usability of hypertext and can support a wide range of business processes.read more
Citations
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Dissertation
Interactive Process Models
TL;DR: The next generation of business process systems will be built to automate routine procedures, with well-understood domains, repetitive processes, clear organisational roles, and an established terminol role.
Journal ArticleDOI
Addressing Interoperability in Open Hypermedia: The Design of the Open Hypermedia Protocol
Siegfried Reich,Uffe Kock Wiil,Peter J. Nürnberg,Hugh C. Davis,Kaj Grønbæk,Kenneth M. Anderson,David E. Millard,Jörg M. Haake +7 more
TL;DR: The goal of this effort is to provide an open framework that can be used by application developers outside the community to construct more powerful hypermedia-aware applications.
Proceedings ArticleDOI
Team-and-role-based organizational context and access control for cooperative hypermedia environments
TL;DR: A team-and-role- based access control model is proposed, which describes various aspects of role-based access control in cooperative hypermedia environments and has been implemented in CHIPS, a cooperative hyper media-based process support system.
Book ChapterDOI
Interactive Models for Supporting Networked Organisations
TL;DR: A novel approach to the development and operation of dynamic networked organization based on the idea of using interactive models to support concurrent modelling, meta-modelling, management and performance of work, integrated support for planned and emergent processes, and customisable model- and process-driven integration is presented.
Proceedings ArticleDOI
Interaction as a framework for flexible workflow modelling
TL;DR: This paper argues that interaction should be pursued more vigorously as an approach to enactment, Involving users in situated model interpretation, interactive enactment allows inconsistent and incomplete models to emerge, better matching the contingencies of real work.
References
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Book
Hypertext and Hypermedia
TL;DR: A comprehensive, clearly written overview of hypertext, this book gives broad coverage of different hypertext systems, as well as their features and applications using many concrete examples and illustrations of real systems.
Proceedings ArticleDOI
The action workflow approach to workflow management technology
TL;DR: The ActionWorkflowTM approach to workflow management technology: a design methodology and associated computer software for the support of work in organizations based on theories of communicative activity as language faction is described.
Journal ArticleDOI
Office procedure as practical action: models of work and system design
TL;DR: A perspicuous instance of work in an accounting office is used to recommend a new line of research into the practical problems of office work, and to suggest preliminary implications of that research for office systems design.
Proceedings ArticleDOI
SEPIA: a cooperative hypermedia authoring environment
Norbert A. Streitz,Jörg M. Haake,Jörg Hannemann,Andreas Lemke,Wolfgang Schuler,Helge Schütt,Manfred Thüring +6 more
TL;DR: This paper addresses two main areas: research on computer–based support for cooperative authoring and research on cooperative hypermedia systems by reporting about the design, development, and implementation of SEPIA and presenting results on dedicated and comprehensive authoring functionality.
Proceedings ArticleDOI
DOLPHIN: integrated meeting support across local and remote desktop environments and LiveBoards
TL;DR: This paper describes DOLPHIN, a fully group aware application designed to provide computer support for different types of meetings: face-to-face meetings with a large interactive electronic whiteboard with or without networked computers provided for the participants.