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Proceedings ArticleDOI

How Does Mobile Context Affect People's Web Search Behavior?: A Diary Study of Mobile Information Needs and Search Behaviors

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TLDR
A diary study using 26 participants in Japan focuses on detailed behaviors when users failed to find the information they needed, and finds that user's search behaviors were affected not only by the information needs but also the place where the searches were conducted.
Abstract
Mobile devices have become popular to access the information on-the-move. However, the physical restrictions of mobile devices such as display size and input capabilities and the changes of users' contexts may affect the users' information needs and search behaviors. In order to design a new search service which takes mobile users' situation into consideration, it is essential to understand search behaviors of mobile users in detail. In this work, we conducted a diary study using 26 participants in Japan, focusing on how mobile context affects users' information needs and search behaviors. In particular, we focus on detailed behaviors when users failed to find the information they needed. Our main findings include that user's search behaviors were affected not only by the information needs but also the place where the searches were conducted, which might be an important cue to design future mobile search services and applications.

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References
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TL;DR: Research tools critical for exploratory search success involve the creation of new interfaces that move the process beyond predictable fact retrieval.
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TL;DR: It is shown that web users type in short queries, mostly look at the first 10 results only, and seldom modify the query, suggesting that traditional information retrieval techniques may not work well for answering web search requests.
Proceedings ArticleDOI

A diary study of mobile information needs

TL;DR: This study conducted a two-week diary study to better understand mobile information needs and how they are addressed and revealed that depending on the time and resources available, as well as the situational context, people use diverse and, at times, ingenious ways to obtain needed information.
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Power browser: efficient Web browsing for PDAs

TL;DR: This work designed and implemented new Web browsing facilities to support effective navigation on Personal Digital Assistants (PDAs) with limited capabilities: low bandwidth, small display, and slow CPU.
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