Journal ArticleDOI
Knowledge-based knowledge management in the reengineering domain
Mark E. Nissen
- Vol. 27, Iss: 1, pp 47-65
TLDR
It is found that KBS can be developed and employed for effective knowledge management support and its field application, as part of a major reengineering engagement, reveals four important knowledge effects enabled by this KBS.Abstract:
A fundamental problem with knowledge management is the information technology (IT) employed to enable knowledge work appears to target data and information, as opposed to knowledge itself. In contrast, knowledge-based systems (KBS) maintain an explicit and direct focus on knowledge. The research described in this article is focused on innovating knowledge management through KBS technology. We refer to this KBS-enabled transformation of knowledge work as knowledge-based knowledge management. Drawing from the recent literature, we identify a number of key activities associated with knowledge management to establish a set of requirements for knowledge management support. We match these requirements with textbook capabilities of intelligent systems and use this analysis to evaluate KOPeR, a KBS employed to automate and support knowledge management in the reengineering domain. We find KOPeR possesses the capabilities required for knowledge management support. And its field application, as part of a major reengineering engagement, reveals four important knowledge effects enabled by this KBS. From this study, we also find KOPeR to be effective in its automation and support of key knowledge management activities. And through its successful use and knowledge effects in this study, we conclude that KBS can be developed and employed for effective knowledge management support.read more
Citations
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Journal ArticleDOI
A Delphi study of knowledge management systems: Scope and requirements
Dorit Nevo,Yolande E. Chan +1 more
TL;DR: It is hypothesized and empirically tested the belief that more integration is needed between technologies intended to support knowledge and those supporting business operations and led to a revised approach to developing organizational knowledge management systems.
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An Extended Model of Knowledge-Flow Dynamics
TL;DR: The research described in this article builds upon and extends current theory about knowledge flow and focuses in particular on investigating flow dynamics to inform the design of information systems and business processes to enhance the flow of knowledge through the enterprise.
Journal ArticleDOI
Integrated analysis and design of knowledge systems and processes
TL;DR: An integrated approach is developed that covers the gamut of design considerations from the enterprise process in the large, through alternative classes of knowledge in the middle, and on to specific systems in the detail and is shown how this integrated methodology is more complete than existing developmental approaches.
References
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Journal ArticleDOI
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TL;DR: In this paper, the authors propose a paradigm for managing the dynamic aspects of organizational knowledge creating processes, arguing that organizational knowledge is created through a continuous dialogue between tacit and explicit knowledge.
Book
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Posted Content
Economic Welfare and the Allocation of Resources for Invention
TL;DR: In this paper, the determination of optimal resource allocation for invention will depend on the technological characteristics of the invention process and the nature of the market for knowledge, which is interpreted broadly as the production of knowledge.
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