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Showing papers in "Information & Management in 2007"


Journal ArticleDOI
TL;DR: A quantitative meta-analysis of previous research on the technology acceptance model indicated a significant influence of subjective norm on perceived usefulness and behavioral intention to use.

1,400 citations


Journal ArticleDOI
Tony Ahn1, Seewon Ryu, Ingoo Han1
TL;DR: Web quality, categorized into system, information, and service quality, had a significant impact on the perceived ease of use, playfulness, and usefulness, and consequently, that it encouraged website use in the context of online retailing.

863 citations


Journal ArticleDOI
TL;DR: Using a survey sample collected from 722 knowledge workers using desktop computer applications on a voluntary basis in Saudi Arabia, the relative power of a modified version of UTAUT in determining 'intention to use' and 'usage behavior' is examined.

731 citations


Journal ArticleDOI
TL;DR: Analysis of the factors that influence potential users' adoption of MBWA games using an extension of TAM found that the effect of perceived enjoyment was very important but that usefulness did not influence an individual's attitude.

602 citations


Journal ArticleDOI
TL;DR: Analysis revealed that personality traits had the expected impact on user perceptions, and Surprisingly, Innovativeness was negatively related to usefulness.

515 citations


Journal ArticleDOI
TL;DR: The different approaches taken in the literature were compared from a risk management point of view to highlight the key risk factors and their impact on project success.

464 citations


Journal ArticleDOI
TL;DR: A broadened conceptualization of technology adoption is discussed in which value tradeoffs are critical drivers in the adoption decision, and perceived value would be a key multidimensional determinant of behavioral intentions.

426 citations


Journal ArticleDOI
TL;DR: Empirical evidence reinforced the long-held assumption that organization-level benefits, BPI, and ERP success were closely related; and that these relationships were subject to the influence of the organizational variables.

361 citations


Journal ArticleDOI
TL;DR: For less experienced users, perceived ease of use was found to be a more important factor in deciding to revisit the website, whereas perceived usefulness had more effect on more experienced users.

360 citations


Journal ArticleDOI
TL;DR: This study validates the Perceived eReadiness Model and analyzes the contextual and organizational factors that affect business-to-business eCommerce adoption in China to show that the important inhibiting factors in China are restricted access to computers, lack of internal trust, Lack of enterprise-wide information sharing, intolerance towards failure, and incapability of dealing with rapid change.

303 citations


Journal ArticleDOI
TL;DR: This work drew on marketing and consumer behavior literature to formulate a conceptual framework that considered community-based, customization- based, desire-based and constraint-based drivers of online customer retention and empirically tested these hypotheses using data obtained from a large online retailing store in Taiwan.

Journal ArticleDOI
TL;DR: OSS developers' feelings of satisfaction and their intentions to continue with OSS development was influenced by both helping behavior and economic incentives and also that adequate motivators existed, though OSS developers did not benefit equally and there was substantial room to improve their experiences.

Journal ArticleDOI
TL;DR: Findings revealed that word-of-mouth was more influential than offline trust based on a customers' personal experience with the supermarket's physical stores and provided empirical evidence on how and why some pure online retailers outperformed brick and click retailers.

Journal ArticleDOI
TL;DR: It is hypothesized and empirically tested the belief that more integration is needed between technologies intended to support knowledge and those supporting business operations and led to a revised approach to developing organizational knowledge management systems.

Journal ArticleDOI
TL;DR: The users' ability to understand ERP knowledge was found to influence its performance by their assimilating and applying the knowledge, and organizational support moderated the relationship between their absorptive capacity and performance.

Journal ArticleDOI
TL;DR: The results showed that, on average, few differences exist between SME and large company usage and that the professional standing of HR professionals has been enhanced by the specific use of HRIS for strategic partnering but that this is not as pronounced as that experienced by those from other professions.

Journal ArticleDOI
TL;DR: This work explored the relationship between e-business competency and its success in European SMEs, using data collected from 339 SMEs in Europe to determine factors representing e- business competency, and develop hypotheses, which were tested.

Journal ArticleDOI
TL;DR: By providing appropriate resources and fostering a supportive environment, leaders could reduce Internet anxiety and thus influence the use of technology in the workplace in ways that benefit organizations.

Journal ArticleDOI
TL;DR: The most productive authors and universities associated with most research publications in I&M during the past 13 years are identified and the subject areas most often investigated and the research methodologies most often employed.

Journal ArticleDOI
TL;DR: A model to analyze the Web characteristics that aid in building customer relationships and then used to examine consumer relationship building mechanisms in online retailing (e-tailing) was defined and validated using LISREL.

Journal ArticleDOI
TL;DR: This research study investigated the influence of cultural factors on information sharing in China and found that guanxi, Confucian dynamism, and collectivism all had a significant influence on informationsharing.

Journal ArticleDOI
TL;DR: It is suggested that effective leader-member exchange relationships, the attractiveness of the group to individuals, and affection similarity were important in establishing a virtual environment within which voluntary contributions could be promoted effectively.

Journal ArticleDOI
TL;DR: Among the threats, networks were rated as contributing the most severe threat and yet had the lowest level of protection, this was followed by threats due to personnel and administrative issues, and threat mitigation strategies were addressed, specifically in terms of the differences between industries.

Journal ArticleDOI
TL;DR: A four-phase ERP refinement model that incorporated knowledge management (KM) into each major implementation phase was defined, providing practitioners with a guideline for incorporation of KM into their ERP strategy to improve success rates of ERP systems.

Journal ArticleDOI
TL;DR: This study provided a detailed examination of the group process, applied to virtual teams working under time pressure, and showed that teams must work to enhance their effectiveness in multiple dimensions.

Journal ArticleDOI
TL;DR: The results supported the use of Magal's instrument as an alternative to SERVQUAL for researchers and managers interested in service quality assessment.

Journal ArticleDOI
TL;DR: Quality of work life theory and the causal mapping method are used to evoke the concepts and linkages of women's cognitions about work-family conflict in order to better understand the issues contributing to advancement barriers and voluntary turnover of women in IT.

Journal ArticleDOI
TL;DR: It is found that network closure, measured by direct and indirect ties, had a significant positive effect on increasing participants' recognition-based performance and structural holes had mixed effects on participants' status, but were generally a source of social capital.

Journal ArticleDOI
TL;DR: Simulation confirmed that shifting the retailer-driven collaboration to a manufacturer (supplier-driven) approach was a more viable option, and four CPFR alternatives that are used in the adoption of collaboration strategies in industries were investigated.

Journal ArticleDOI
TL;DR: This paper presents an ERP selection methodology, grounded in task-technology fits theory, for measuring the misfit between ERP candidates and the enterprise's requirements ex-ante implementation, and contributes practical solutions to the problem of misfit analysis and ERP package selection.