Journal ArticleDOI
New Public Management
Sandra Dawson,Charlotte Dargie +1 more
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In this article, the authors present an assessment and evaluation of what is termed "new public management" at the end of the 1990s, defined in several ways: as a movement, as an academic commentary, and as reformed organizational practice in the public sector.Abstract:
The paper presents an assessment and evaluation of what is termed ‘new public management’ at the end of the 1990s. In order to provide this assessment, new public management is defined in several ways: as a movement, as an academic commentary, and as reformed organizational practice in the public sector. The paper uses the UK health sector to examine some of the assumed relationships between ideology, actions and consequences implied within a broad understanding of new public management. Developments in the UK health sector are used to address assumptions focusing on different aspects of the ideology (private sector practices and markets can increase efficiency in the public sector), actions (introduction of market mechanisms and business-like, practices) and consequences (operational performance, strategic direction, governance and values). Drawing on developments in the UK health sector, an assessment of new public management at the end of the 1990s sees it much diversified and expanded from original co...read more
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Journal ArticleDOI
The New Public Governance? 1
TL;DR: More than a decade has passed since the publication of Christopher Hood's influential piece that codified the nature of the New Public Management (NPM) (Hood 1991).
Journal ArticleDOI
Implementation Studies: Time for a Revival? Personal Reflections on 20 Years of Implementation Studies
TL;DR: In this article, a review of three decades of implementation studies is presented in the form of a personal reflection and the review ends with a discussion about how public policy planning has changed in the light of public services reform strategies.
Journal ArticleDOI
The SERVICE framework: a public service-dominant approach to sustainable public services
TL;DR: In this article, the authors argue that the new public management has been a flawed paradigm for public services delivery that has produced very internally efficient but externally ineffective public service organizations, and they argue that it is essential for PSOs to move beyond the transactional approach and take a relational and public-service-dominant approach.
Journal ArticleDOI
“They Are All Organizations”: The Cultural Roots of Blurring Between the Nonprofit, Business, and Government Sectors:
Patricia Bromley,John W. Meyer +1 more
TL;DR: An important transformation is reshaping once-distinct social structures, such as charitable and religious groups, family firms, and government agencies, into more analogous units called organizati.
Journal ArticleDOI
Procuring complex performance: implications for exchange governance complexity
Jens Roehrich,Michael Lewis +1 more
TL;DR: In this paper, the relationship between systemic complexity and complexity of contractual and relational exchange governance in procuring complex performance (PCP) arrangements is examined, and the authors conclude that as a response to increasing systemic complexity, organizations respond with increasing contractual governance complexity.
References
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Journal ArticleDOI
Production, Information Costs, and Economic Organization
Armen A. Alchian,Harold Demsetz +1 more
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Production, information costs, and economic organization
Armen A. Alchian,Harold Demsetz +1 more
TL;DR: In this paper, the authors present a set of reprint articles for which IEEE does not hold copyright. Full text is not available on IEEE Xplore for these articles, but full text can be found on the Internet Archive.
Journal ArticleDOI
A public management for all seasons
TL;DR: In this paper, the authors discuss the doctrinal content of the group of ideas known as "New Public Management" (NPM), the intellectual provenance of those ideas, explanations for their apparent persuasiveness in the 1980 s; and criticisms which have been made of the new doctrines.
Book
Reinventing Government: How The Entrepreneurial Spirit Is Transforming The Public Sector
David Osborne,Ted Gaebler +1 more
TL;DR: Catalytic government as discussed by the authors steering rather than rowing community-owned government, empowering rather than serving competitive government, injecting competition into service delivery mission-driven government, transforming rule-driven organizations results-orinted government, meeting the needs of the customer, not the bureaucracy enterpirsing government, earning rather than spending anticipatory government, prevention rather than cure decentralized government.
Book
Bureaucracy and representative government
TL;DR: Niskanen as mentioned in this paper developed a formal theory of supply by bureaus and developed a simple theory of the market for public services financed through a representative government; the final section suggests a set of changes to improve the performance of our bureaucratic and political institutions, based both on theory and professional experience.