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Queueing Systems - Vol. 1: Theory
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The article was published on 2013-01-01 and is currently open access. It has received 540 citations till now. The article focuses on the topics: Layered queueing network & Bulk queue.read more
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Journal ArticleDOI
Setting Customer Expectation in Service Delivery: An Integrated Marketing-Operations Perspective
Teck-Hua Ho,Yu-Sheng Zheng +1 more
TL;DR: It is proved the existence of Nash equilibria in a duopolistic competition, and it is shown that this delivery-time commitment game is analogous to a Prisoners' Dilemma.
Journal ArticleDOI
Concurrency control: methods, performance, and analysis
TL;DR: A performance analysis of standard locking is provided and several two-phase processing methods are described and shown to outperform restart-oriented locking methods in high-contention environments provided adequate hardware resources are available.
Journal ArticleDOI
Dynamic priority allocation via restless bandit marginal productivity indices
TL;DR: This paper surveys recent work by the author on the theoretical and algorithmic aspects of restless bandit indexation as well as on its application to a variety of problems involving the dynamic allocation of priority to multiple stochastic projects.
Book ChapterDOI
Chapter 5 Performance evaluation of production networks
TL;DR: This chapter discusses different approaches to performance evaluation (PE) of discrete manufacturing systems that can be placed in three categories: static (allocation) models, aggregate dynamic models (ADMs), and detailed dynamic models.
Proceedings ArticleDOI
A proposed communications infrastructure for the smart grid
TL;DR: In this paper, the authors explore and fortify the need for a robust communications infrastructure for the upcoming smart grid and compute the bandwidth requirement for a hypothetical grid infrastructure, and show that even for a medium-sized grid, the latency requirements of messages on the smart grid will require optical fibers as the transmission medium.