Journal ArticleDOI
The cost of non-conformance during a highway project: a case study
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TLDR
In this paper, the applicability of the quality cost matrix, usefulness of the information for quality improvement and the positive change in attitude of personnel involved in the case study are discussed.Abstract:
Poor quality resulting from non-conformance during construction leads to extra cost and time to all members of the project team. The costs of rectifying non-conformance can be high and they can affect a firm's profit margin and its competitiveness. Construction-related firms can identify non-conformance information by employing a quality cost matrix as illustrated in a case study as a basis for improvement. Findings indicate the applicability of the matrix, the usefulness of the information for quality improvement and the positive change in attitude of personnel involved in the case study. Areas and frequency of non-conformance and the viability and importance of preventive measures are also ighlighted.read more
Citations
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Journal ArticleDOI
Quantifying the causes and costs of rework in construction
Peter E.D. Love,Heng Li +1 more
TL;DR: In this article, the causes and costs of rework in two construction projects were analyzed and discussed, and it was shown that the cost of the rework for the case study projects was 3.15% and 2.2% respectively.
Journal ArticleDOI
Influence of Project Type and Procurement Method on Rework Costs in Building Construction Projects
TL;DR: In this article, the influence of different project types and procurement methods on rework costs in construction projects was investigated and the direct and indirect consequences of rework were analyzed and discussed, and it was found that rework contributed to 52% of a project's cost growth and 26% of the variance in cost growth was attributable to changes due to direct rework.
Journal ArticleDOI
Measuring the Impact of Rework on Construction Cost Performance
TL;DR: In this article, the authors assess the impacts of rework on construction cost performance for projects in various categories and identify the sources of this rework, permitting further analyses and the development of rew reduction initiatives.
Journal ArticleDOI
Relationship between Construction Safety and Quality Performance
TL;DR: In this article, an empirical inquiry into the relationship between safety and quality, testing the null hypothesis that there is no statistical relationship among quality performance indicators and safety performance indicators, was conducted.
Journal ArticleDOI
Auditing the indirect consequences of rework in construction: a case based approach
TL;DR: To reduce these costs it is concluded that design and construction organisations must improve their quality management systems by including a quality system for continuously auditing, analysing and presenting direct as well as indirect rework costs.
References
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Book
Total quality control
TL;DR: In this article, a text on achieving profitability through quality, updated for the global marketplace of the 1990s, is presented, with a discussion of the significance of quality control to corporate profitability; 12 benchmarks for quality control in the 1990's; and four management principles for achieving a total quality orientation.
Book
Juran's Quality Control Handbook
TL;DR: The third edition of the book has been updated to give managers the know-how they need to manage for quality through the next decade as discussed by the authors, which is the finest book on quality ever written.
Journal ArticleDOI
Measuring design and construction quality costs
TL;DR: In this paper, a quality performance tracking system (QPTS) was developed to provide for the quantitative analysis of certain quality-related aspects of projects, by systematically collecting and classifying costs of quality.
Book
Applied cost engineering
Forrest D. Clark,A.B. Lorenzoni +1 more
TL;DR: Cost estimating: estimate accuracy, estimation approaches/classes, estimating methods, computerized estimating, labour productivity, indirect costs, data collection and management, estimate coding and documentation, predicting future escalation, contingency a provision for uncertainties, estimating a revamp project as discussed by the authors.