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The general principles of value chain management
Tom McGuffog,Nick Wadsley +1 more
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In this article, the authors explore the principles of value chain management, as they apply to both public and private products, and explore the impact of e-commerce and collaborative planning through the Internet on reducing costs and uncertainty in supply chains.Abstract:
Explores the principles of value chain management, as they apply to both public and private products, and explores the impact of e‐commerce and collaborative planning through the Internet on reducing costs and uncertainty in supply chains. Drawing on experience from global initiatives with e‐centreuk, and recent applications within Nestle UK, makes a plea for simplicity and standardisation in electronic commerce, to support speedy and certain value chain management across the globe.read more
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Review of supply chain management and logistics research
Amit Sachan,Subhash Datta +1 more
TL;DR: In this article, the authors examined the state of logistics and supply chain management (SCM) research in the last five years from the standpoint of existing methodologies by examining the research design, number of hypothesis testing, research methods, data analysis techniques, data sources, level of analysis and country of authors.
Journal ArticleDOI
Process approach to supply chain integration
TL;DR: In this article, a procurement process in the oil/retail petrol industry is examined in a case study, and the benefits for each company involved in the presented case are substantial and can be estimated through a simulation.
Journal ArticleDOI
Extending the concept of supply chain:: The effective management of value chains
TL;DR: In this paper, the authors analyzed the merits and limitations of SCM and provided broader awareness of VCM, its critical success factors and proposed a model, which covers four key elements supported by a drive on agility and speed.
Journal ArticleDOI
Dimensions of sustainable value chains: implications for value chain analysis
TL;DR: In this paper, the authors argue that value chain analysis (VCA) needs to integrate the social and environmental aspects of sustainability in pursuit of sustainable competitive advantage, and propose three dimensions of VCA, which illustrate the flaws in narrow tools, and the need to broaden the boundaries of V CA, the interpretation of "value" and relationships along the chain in order to highlight opportunities for creating sustainable value chains.
Journal ArticleDOI
E‐CRM: customer relationship marketing in the hotel industry
Diana Luck,Geoff Lancaster +1 more
TL;DR: In this paper, the degree to which UK based hotel groups had exploited the medium of electronic customer relationship marketing (E•CRM) was explored and a survey was conducted to investigate the use of the Internet to verify whether CMC was being implemented within online operations or whether their Internet presence merely revolved around the basic functions of providing information and hotel reservations.
References
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Book
Adam Smith today : an inquiry into the nature and causes of the wealth of nations
Adam Smith,Arthur Hugh Jenkins +1 more
Journal ArticleDOI
The obligation to keep value chain management simple and standard
TL;DR: In this paper, the authors argue that by examining value chain management (VCM) in a systematic and consistent way, overall speed, certainty and cost-effectiveness can be improved.