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The Improvement Guide: A Practical Approach to Enhancing Organizational Performance

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TLDR
The slogan for quality improvement is, simply, “all improvements involve changes but not all changes are improvements,” and ENM employs this model and method to teach providers in SBHCs to identify practice changes that will lead to improved patient care and help reduce health care costs.
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The article was published on 1996-11-13 and is currently open access. It has received 2544 citations till now. The article focuses on the topics: Organizational performance.

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Quality Improvement in Health Care: The Role of Psychologists and Psychology.

TL;DR: The argument for why psychology’s participation in QI is good for health care, good for their profession, and is the right thing to do for the patients and families the authors serve is made.

Mauritian principals' responses to total quality management concepts in education

TL;DR: This article investigated the link between total quality management (TQM) and school leadership in Mauritius and found that whilst principals overwhelmingly agreed with progressive notions compatible with TQM, their discourses remained essentially theoretical.
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Using real-time, anonymous staff feedback to improve staff experience and engagement

TL;DR: The SPEaC-app is valued and used most by staff in areas where feedback from local leaders is regular, rapid and comprehensive, and where staff comments are acted upon, leading to tangible change, and strong, consistent local management is required in order to embed it in new areas.
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Integrating community outreach into a quality improvement project to promote maternal and child health in Ghana

TL;DR: The role of community outreach in the context of Project Fives Alive!, a QI project aimed at improving maternal and under-5 outcomes in Ghana, is examined.