Open AccessProceedings Article
The Politeness Effect: Pedagogical Agents and Learning Gains
Ning Wang,W. Lewis Johnson,Richard E. Mayer,Paola Rizzo,Erin Shaw,Heather Collins +5 more
- pp 686-693
Reads0
Chats0
TLDR
A model of socially intelligent tutorial dialog was developed based on politeness theory, and implemented in an agent interface, which confirmed the hypothesis that learners tend to respond to pedagogical agents as social actors, and suggested that research should perhaps focus less on the media in which agents are realized, and place more emphasis on the agents' social intelligence.Abstract:
Pedagogical agent research seeks to exploit Reeves and Nass's Media Equation, which holds that users respond to interactive media as if they were social actors. Investigations have tended to focus on the media used to realize the pedagogical agent, e.g., the use of animated talking heads and voices, and the results have been mixed. This paper focuses instead on the manner in which a pedagogical agent communicates with learners, on the extent to which it exhibits social intelligence. A model of socially intelligent tutorial dialog was developed based on politeness theory, and implemented in an agent interface. A series of Wizard-of-Oz studies were conducted in which subjects either received polite tutorial feedback that promotes learner face and mitigates face threat, or received direct feedback that disregarded learner face. The polite version yielded better learning outcomes, and the effect was amplified in learners who expressed a preference for indirect feedback. These results confirm the hypothesis that learners tend to respond to pedagogical agents as social actors, and suggest that research should perhaps focus less on the media in which agents are realized, and place more emphasis on the agents' social intelligence.read more
Citations
More filters
Journal ArticleDOI
Using linguistic cues for the automatic recognition of personality in conversation and text
TL;DR: Experimental results for recognition of all Big Five personality traits, in both conversation and text, utilising both self and observer ratings of personality are reported, confirming previous findings linking language and personality, while revealing many new linguistic markers.
Journal ArticleDOI
Controlling user perceptions of linguistic style: Trainable generation of personality traits
TL;DR: Personage is described, a highly parameterizable language generator whose parameters are based on psychological findings about the linguistic reflexes of personality, and a novel SNLG method which uses parameter estimation models trained on personality-annotated data to predict the generation decisions required to convey any combination of scalar values along the five main dimensions of personality.
Proceedings ArticleDOI
Predicting Affective States expressed through an Emote-Aloud Procedure from AutoTutor's Mixed-Initiative Dialogue
TL;DR: Correlation and regression analyses confirmed the hypothesis that dialogue features could significantly predict the affective states of confusion, eureka, and frustration, and discussed the prospects of extending AutoTutor into an affect-sensing intelligent tutoring system.
References
More filters
Politeness : Some Universals in Language Usage
TL;DR: Gumperz as discussed by the authors discusses politeness strategies in language and their implications for language studies, including sociological implications and implications for social sciences. But he does not discuss the relationship between politeness and language.
Book
Politeness: Some Universals in Language Usage
TL;DR: This paper presents an argument about the nature of the model and its implications for language studies and Sociological implications and discusses the role of politeness strategies in language.
Book
Emotion and Adaptation
TL;DR: In this article, the authors discuss the person-environment relationship: motivation and coping Cognition and emotion Issues of causality, goal incongruent (negative) emotions Goal congruent (positive) and problematic emotions.
Book
The Media Equation: How People Treat Computers, Television, and New Media Like Real People and Places
Bryon Reeves,Clifford Nass +1 more
TL;DR: This chapter discusses the media equation, which describes the role media and personality play in the development of a person's identity and aims at clarifying these roles.