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Journal ArticleDOI

Top Management Support, External Expertise and Information Systems Implementation in Small Businesses

TLDR
In this article, the authors describe an empirical study of the relative importance of top management support and external IS expertise on IS effectiveness in 114 small businesses, and show that top management is not as important as effective externalIS expertise in small business IS implementation.
Abstract
Top management support is a key recurrent factor critical for effective information systems (IS) implementation. However, the role of top management support may not be as critical as external IS expertise, in the form of consultants and vendors, in small business IS implementation due to the unique characteristics of small businesses. This paper describes an empirical study of the relative importance of top management support and external IS expertise on IS effectiveness in 114 small businesses. Partial least squares (PLS) was used for statistical testing. The results show that top management support is not as important as effective external IS expertise in small business IS implementation. While top management support is essential for IS effectiveness, high quality external IS expertise is even more critical for small businesses operating in an environment of resource poverty. These findings call for more research efforts to be directed at selecting and engaging high quality external IS expertise for IS ...

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Citations
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Journal ArticleDOI

Personal computing acceptance factors in small firms: a structural equation model

TL;DR: The findings indicate that perceived ease of use is a dominant factor in explaining perceived usefulness and system usage, and that perceived usefulness has a strong effect on system usage.
Journal ArticleDOI

Measuring information systems success: models, dimensions, measures, and interrelationships

TL;DR: This work builds on the prior research related to IS success by summarizing the measures applied to the evaluation of IS success and by examining the relationships that comprise the D&M IS success model in both individual and organizational contexts.
Journal ArticleDOI

An integrated model of information systems adoption in small businesses

TL;DR: An integrated model of information systems (IS) adoption in small businesses is developed and data analysis shows that small businesses with certain CEO characteristics, innovation characteristics, and organizational characteristics are more likely to adopt IS.
Journal ArticleDOI

Culture's consequences

TL;DR: This qualitative study explores the factors responsible for creating economic barriers for 245 women in India, which prevent them from owning a mobile phone, to broaden the understanding of the gender digital divide in India.
Journal Article

Structural Equation Modeling in Information Systems Research Using Partial Least Squares

TL;DR: This article provides a nontechnical overview of PLS and outline the ongoing discourses on SEM in general and on PLS in particular, and presents a basic framework for empirical research applying PLS as well as a detailed explanation of the different process steps.
References
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Book

Cultures and Organizations: Software of the Mind

TL;DR: In this article, the differences in the way strategists and their followers think are discussed, and practical solutions for those in business to help solve conflict between different groups are proposed, with a focus on how to find common problems which demand cooperation for the solution of these problems.
Book

How information gives you competitive advantage

TL;DR: Most general managers know that the revolution is under way, and few dispute its importance as mentioned in this paper, however, they don't know how to take advantage of this knowledge and their ability to become involved in the management of new technology.
Book

Power, politics and MIS implementation

TL;DR: The task of evaluating the theories of resistance to management information systems on the bases of the differences is begun and data from a case study is used to illustrate the theories and to demonstrate the superiority, for implementors, of the interaction theory.
Journal ArticleDOI

Technology Diffusion and Organizational Learning: The Case of Business Computing

TL;DR: In this article, the authors developed an alternative model which emphasizes the role of know-how and organizational learning as potential barriers to adoption of innovations, and reconceptualized the diffusion of technology in terms of organizational learning, skill development, and knowledge barriers.
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