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Workflow Management Models , Methods , and Systems
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The article was published on 2002-01-01 and is currently open access. It has received 116 citations till now. The article focuses on the topics: Workflow engine & Workflow technology.read more
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Journal ArticleDOI
Workflow mining: a survey of issues and approaches
W.M.P. van der Aalst,B. F. van Dongen,Joachim Herbst,Laura Maruster,G. Schimm,A.J.M.M. Weijters +5 more
TL;DR: This paper introduces the concept of workflow mining and presents a common format for workflow logs, and discusses the most challenging problems and present some of the workflow mining approaches available today.
Journal ArticleDOI
Business process mining: An industrial application
W.M.P. van der Aalst,Hajo A. Reijers,A.J.M.M. Weijters,B. F. van Dongen,A. K. Alves De Medeiros,Minseok Song,H. M. W. Verbeek +6 more
TL;DR: This paper describes the application of process mining in one of the provincial offices of the Dutch National Public Works Department, responsible for the construction and maintenance of the road and water infrastructure.
Journal ArticleDOI
Business Process Management: A Comprehensive Survey
Wmp Wil van der Aalst,van der +1 more
TL;DR: The practical relevance of BPM and rapid developments over the last decade justify a comprehensive survey and an overview of the state-of-the-art in BPM.
Journal ArticleDOI
Reinforcement learning based resource allocation in business process management
TL;DR: A mechanism in which the resource allocation optimization problem is modeled as Markov decision processes and solved using reinforcement learning, and the proposed mechanism observes its environment to learn appropriate policies which optimize resource allocation in business process execution.
Journal ArticleDOI
Evaluating workflow process designs using cohesion and coupling metrics
TL;DR: A heuristic that offers guidance for the creation and evaluation of process designs in administrative settings and can be used to select from several alternatives the process design that is strongly cohesive and weakly coupled is proposed.