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Journal ArticleDOI

Business process mining: An industrial application

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This paper describes the application of process mining in one of the provincial offices of the Dutch National Public Works Department, responsible for the construction and maintenance of the road and water infrastructure.
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This article is published in Information Systems.The article was published on 2007-07-01. It has received 804 citations till now. The article focuses on the topics: Process mining & Business process discovery.

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Journal ArticleDOI

Business Process Management: A Comprehensive Survey

TL;DR: The practical relevance of BPM and rapid developments over the last decade justify a comprehensive survey and an overview of the state-of-the-art in BPM.
Journal ArticleDOI

Similarity of business process models: Metrics and evaluation

TL;DR: Three similarity metrics that can be used to answer queries on process repositories are presented, including node matching similarity that compares the labels and attributes attached to process model elements; structural similarity that connects element labels as well as causal relations captured in the process model.
Journal ArticleDOI

Declarative workflows: Balancing between flexibility and support

TL;DR: This paper will show that using a more declarative approach can assist in a better balance between flexibility and support, by presenting the Declare framework that aims to take care of the full spectrum of flexibility while at the same time supports the user using recommendations and other process-mining-based diagnostics.
Journal ArticleDOI

Time prediction based on process mining

TL;DR: This paper demonstrates that the discovered process models can be extended with information to predict the completion time of running instances, using a configurable approach to construct a process model, augment this model with time information learned from earlier instances, and use this to predict e.g., the completionTime.
References
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Book

Social Network Analysis: Methods and Applications

TL;DR: This paper presents mathematical representation of social networks in the social and behavioral sciences through the lens of Dyadic and Triadic Interaction Models, which describes the relationships between actor and group measures and the structure of networks.
Journal ArticleDOI

Social Network Analysis: Methods and Applications.

TL;DR: This work characterizes networked structures in terms of nodes (individual actors, people, or things within the network) and the ties, edges, or links that connect them.
Book

Social Network Analysis

John Scott
TL;DR: In this article, the development of social network analysis, tracing its origins in classical sociology and its more recent formulation in social scientific and mathematical work, is described and discussed. But it is argued that the analysis of social networks is not a purely static process.
MonographDOI

What is social network analysis

John Scott
TL;DR: Social networks operate on many levels, from families up to the level of nations, and play a critical role in determining the way problems are solved, organizations are run, and the degree to which individuals achieve their goals.
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